Perficient

NOVEMBER 19, 2020

If it’s more than 10 minutes for an online/website process or more than five minutes for a mobile process, the abandonment rate impacts account openings as much as 40%. How many clicks does it take to open an online account? What information is easily obtainable via social media, making it less useful for KYC and security purposes?

social media 309

social media Customer Experience Knowledge Base Mobile 309

Perficient

SEPTEMBER 29, 2020

On the website, Gina finds a Health Bot that advises she try Urgent Care and shares the nearest location and online scheduling. She ignores the first one, but responds to later emails and schedules online. She books an appointment online. It’s the social media or TurboTax experience. And so on….

social media 294

social media System Retail Online 294

Bank Innovation

AUGUST 8, 2017

Betterment is the poster child for passive investment, recently booking $70 million in venture funding and has continued to enhance its services. Two distinct streams have surfaced in fintech: passive and active investment. But the active investment strategy for investors is far from dead in fintech.

Fintech 287

Fintech Strategy social media Operations 287

PYMNTS

DECEMBER 7, 2020

Published reports indicate that in the past year, Ikea has seen online sales increase by 45 percent. The chain plans to commemorate it with a book due out next autumn. Print runs of books, newspapers and magazines have been more or less continuously on the decline as consumer preference for digitized content grows in the mobile era.

social media 242

social media Retail Course Branding 242

PYMNTS

AUGUST 24, 2016

Remind , the company that started out as a way for teachers to communicate to parents, is aiming to monetize its business by launching a new feature that enables K–12 teachers to collect money from parents for school activities, whether it’s a field trip, book fair or sports uniforms.

Online 100

Online social media Payments Groups 100

PYMNTS

SEPTEMBER 23, 2020

Paul Listro, co-owner of Breakwater Books , remembers the day well. “We I remember being really disappointed that no one was going to see the shelves or the books for a long time.”. Breakwater Books was equally unprepared, but had some help. Burns has been more focused on social media. That it was remarkable.”.

Connecticut 182

Connecticut New York City Community social media 182

PYMNTS

AUGUST 6, 2019

ikonis, for instance, went on a trip to China and saw how they used WeChat for anything they do from ordering and paying for a taxi to making online purchases. The actual booking through the platform is made directly with an airline or an online travel agency (OTA). Social Media.

social media 150

social media New York San Francisco Technology 150

PYMNTS

JULY 3, 2017

Even in the quiet seasons, the online travel market is susceptible to the trade winds, and they don’t always blow in agents’ favor. But what hurts a business (especially a small one) more than an October snowstorm is when online fraudsters use CNP transactions to steal their services. The End of Excessive Card Surcharges.

Online 112

Online Payments Fraud Cards 112

PYMNTS

SEPTEMBER 10, 2018

To reach those customers, some businesses are turning to social media networks designed around travel offer deals and reservations. Travello , in particular, was developed to fill a gap in the social media space. Social Networks for Businesses. The Market for Activities. The app is offered on iPhone and Android.

social media 100

social media Mobile United States Community 100

PYMNTS

OCTOBER 6, 2018

The phrase “there is no new thing under the sun,” is so old it is attributed to King Solomon in the book of Ecclesiastes. Social media channels, particularly the photo-based Instagram, are excellent places for celebrities to connect with their fans — and show off their stuff. The Instagram Problem.

Los Angeles 148

Los Angeles social media Trends Report 148

PYMNTS

FEBRUARY 1, 2017

In the latest installment of The Matchmaker Is In, PYMNTS’ Karen Webster and David Evans sat down (virtually, of course) to discuss the ways companies can sell across several marketplaces online with RevCascade CEO Josh Wexler. The marketplace is not separate from the actual business that is online, said the executive.

Online 100

Online Retail social media Branding 100

PYMNTS

NOVEMBER 27, 2018

More than 165 million Americans shopped online or in stores during the period from Thanksgiving through Cyber Monday , surpassing the 164 million estimate the National Retail Federation (NRF) provided before the shopping event. Top purchases over the weekend included apparel, toys, books, video games, electronics and gift cards.

Millennials 149

Millennials social media Retail Survey 149

PYMNTS

NOVEMBER 27, 2018

An IPO from an Alibaba -backed online platform is fueled by those connections, and also serves as an example of the rise of contextual commerce, even if that debut has not gone as expected. It’s easy to understand how an online platform such as Babytree could enable contextual commerce.

social media 147

social media Retail Online Trends 147

PYMNTS

FEBRUARY 14, 2020

Yet, for those relying less on dedicated social media followers for a fall-back plan (and, thus, less crippled by natural beauty), there is an ever-expanding menu of choices beyond the Tinders and Match.coms when it comes to getting online and selecting a date for the evening. million Instagram followers. And it’s fine.

social media 176

social media Online Oregon Meeting 176

PYMNTS

AUGUST 9, 2019

Not only that, the report said, but “some flights google.com/travel will reveal what the price would have been if the flight had been booked months in advance and whether an increase (or decrease) in fare is imminent. Contextual Commerce. Who doesn’t like an expedited experience?” Habibi asked. Eddy Travels Co-Founder and CEO Edmundas Bal?ikonis

Google 144

Google New York social media Retail 144

PYMNTS

APRIL 8, 2019

The rise of the global sharing economy — tied to online marketplace operations — is sparking challenges related to trust, security and confidence for buyers and sellers alike. By providing “minimal information,” a supplier can quickly set up a listing and even start accepting bookings, though the verification process isn’t exactly finished.

Payments 195

Payments Data Fraud social media 195

PYMNTS

AUGUST 15, 2019

Described as “the first social travel agency,” Benny (from the phrase “friends with benefits”) would allow people to recommend rooms to friends at the best rate, while also earning a commission. “We Online travel agents’ margins are significant, and this is a way to play in that space.”.

social media 100

social media Chicago Millennials Online 100

PYMNTS

OCTOBER 4, 2019

Furthermore, consumers are always looking for variety, and for community — something a digital operation like ClassPass can help build in almost a social-media-like way. Plans now range from $9 per month, for four credits to book one class, to $159 per month, for 100 credits to book up to 37 classes.

Innovation 190

Innovation Community social media Operations 190

PYMNTS

SEPTEMBER 27, 2017

How to avoid sour notes when booking a music act? The question is not an idle one for talent seekers – the folks who book and pay for the musicians. In the latest Matchmakers installment, David Evans, economist and author of the book “Matchmakers: The New Economics of Multisided Platforms,” interviewed David Baird, CEO of Gigmor.

social media 124

social media United States Maine Course 124

PYMNTS

MAY 11, 2018

-based hospitality company signed a deal with Alibaba that enabled consumers to book Marriott hotel stays via Fliggy , the travel services platform owned by the China eCommerce giant. The social media and messaging provider recently signed a deal with Western Union to add WeChat Pay to Western Union’s GlobalPay for Students.

Retail 129

Retail Payments social media Mobile 129

PYMNTS

MAY 25, 2017

Updated online systems to reduce paperwork? In recent weeks, companies have rolled out several different types of Payments-as-a-Service (PaaS) solutions that are designed to help both online and brick-and-mortar merchants. News from the Payments-as-a-Service Landscape. Reinventing the Recreation Market.

System 124

System Community Report Payments 124

PYMNTS

APRIL 20, 2019

From smart bags to social media, spring break is becoming a surprisingly digital and high-tech travel period in the U.S. Tinder had also begun an online publication, Swipe Life , and is running various advertising campaigns related to this initiative. The words “spring break” evoke all kinds of mental images.

Puerto Rico 130

Puerto Rico social media Las Vegas San Diego 130

PYMNTS

FEBRUARY 18, 2020

Despite countless books, lectures and social media courses by ersatz millionaires sharing their foolproof “systems” from a beach house somewhere, there is no secret to creating a successful business. Without giving it away, here’s a hint: cash flow.

social media 142

social media Course System Payments 142

PYMNTS

OCTOBER 18, 2017

Can any social networking platform be all things to all people? If anything can, it’s Facebook, and the social media giant sure is trying. According to research by Piper Jaffray, Facebook spent years as the least popular social media platform among teens before finally gaining a slight lead over Twitter.

social media 101

social media Survey Course Retail 101

Bank Innovation

DECEMBER 8, 2017

Other features include Bank by Appointment, a feature that lets users book appointments with specialists, managers and notaries […].

America 170

America Mobile Cards Management 170

PYMNTS

DECEMBER 11, 2019

Consumers are beginning to express more preferences regarding their buying and selling experiences on online marketplaces, which are seeing an increased amount of competition in the market as they attempt to hold onto their customer bases. Technology and social media company Facebook is also growing more involved in the sharing economy.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

MAY 16, 2018

At least one thing is clear about Facebook ’s new interest in blockchain: It will help the social media giant keep up with the Joneses. And last month, angel investor Jason Calacanis started the Open Book Challenge, in which seven companies will each receive $100,000 in investment money to start building a Facebook replacement.

blockchain 101

blockchain social media San Francisco Google 101

PYMNTS

DECEMBER 8, 2020

We have a tremendous amount of research coming from our social media channels, but more importantly, since August, we've spoken to 127,000 brides who have completed a pre-appointment quiz. We’re constantly reading reviews from customers, seeing what people are saying online, and even communicating with our brides during the weekend.

social media 215

social media Community Retail Leadership 215

PYMNTS

SEPTEMBER 20, 2018

As The Financial Times put it, Vestager “said that the preliminary probe focused on the online retailer’s dual role as a competitor, but also host, to third-party merchants.”. Last week it announced Souq, an online retail and marketplace website in Saudi Arabia, is launching the Amazon Global Store.

Google 124

Google social media Regulation Course 124

PYMNTS

SEPTEMBER 12, 2018

In some ways, Strava is a very much like any social media platform, albeit with a slightly narrower focus than most. It is getting very serious about the larger social media play and the ecosystem it hopes to build around it. Quarles is new to his job, having come on board last spring, but he is not new to social media.

social media 100

social media Exercises Training Leadership 100

PYMNTS

AUGUST 14, 2018

The 100-page catalog would arrive near the end of October for kids to look through and create wish lists before December — filling, perhaps, the void left by Toys R Us when it went out of business (in part because of competition from Amazon and other online retailers). Online retail accounted for 53.7 Williams Sonoma is one example.

Retail 102

Retail social media Conference Groups 102

PYMNTS

JUNE 18, 2018

The launch on Tuesday (June 19) of a new eCommerce option for shoppers seeking makeup, hair care products, fragrances and similar products represents the expansion of another frontier for online shopping. Feelunique , an online retailer of cosmetics and other items, said that is has become a WeChat Mini Program member.

social media 104

social media Online Retail Maine 104

PYMNTS

MARCH 6, 2019

It is a beauty scheduling app that enables consumers to book digital appointments with their preferred stylists, while also offering a turn-key appointment solution for hairstylists looking to build an online booking hub for their clients. It was, in her mind, like OpenTable – but for beauty appointments.

social media 111

social media Management Branding Innovation 111

PYMNTS

SEPTEMBER 7, 2018

Imagine this: You are watching a movie or TV show at home —it’s been a long week and you are vegging out, a glass a wine on the table — and you decide you like a shirt worn by one of the characters, or that you enjoy a particular documentary so much that you want to further explore the subject via a book.

social media 128

social media Report Maine Retail 128

PYMNTS

OCTOBER 16, 2017

According to TechCrunch , the social media giant has decided not to compete directly with other food ordering services. Facebook has officially announced a new feature allowing its U.S. users to order food from local restaurants through the Facebook app. If not, users can sign up for an account directly from within the Facebook app.

social media 113

social media Industry Report Company 113

PYMNTS

JUNE 15, 2019

That gain, according to the report, is largely driven by social media savvy Gen Z consumers, who tend to exert a larger than expected amount of sway in bookings. Cost is a factor in booking — though often not a leading one. Another 60 percent of respondents say travel ideas come from both children and adults.

Millennials 179

Millennials Hawaii social media Report 179

PYMNTS

MARCH 29, 2019

But in the era of social media, perhaps it is unsurprising that dating was the next thing to be socialized. And, as is generally the case in the world of online data, only the two people actually interested in going out on a date can communicate directly about it through chat.

Groups 128

Groups social media Online Training 128