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Inside Dunkin’s AI-Powered Mobile Ordering App

PYMNTS

An extensive analytics framework is necessary to keep this massive number of customers satisfied, however, pushing Dunkin’ to implement artificial intelligence (AI)-driven applications to enhance the mobile customer experience. Many customers were hesitant to do so, fearing security breaches. The Future Of Dunkin’ .

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The Chatbots Are Coming! The Chatbots Are Coming!

PYMNTS

A manual published in the late 1800s for New York City school teachers may not seem like a likely source of favored conventional wisdom. After asking for the airline city code — even many experienced travelers don’t know that — the message is that it could take an hour to get a response. Western Union.

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The 35 Biggest Banking, Mortgage & BankTech Events in 2023

Fintech Labs Insights

Event Spotlight Tech meets finance in New York City Save 10% with discount code: FKV2474LABS 75 demos. Event details, dates and prices are up-to-date at the time of publication but always check here for the latest. We expect the calendar to expand as we progress through the year. 200 speakers.

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How the Popular Bank Associate Trainee Program sets recent graduates on a career path to success in banking

PopularBank

One of my projects focused on Popular’s commercial credit cards. Hometown: Briarcliff Manor, New York. Austin came to the Popular Bank Associate Trainee Program from Boston College, where he majored in finance and accounting and minored in philosophy. Meet Austin Parisi. How was the work engaging or impactful?