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Inside Dunkin’s AI-Powered Mobile Ordering App

PYMNTS

An extensive analytics framework is necessary to keep this massive number of customers satisfied, however, pushing Dunkin’ to implement artificial intelligence (AI)-driven applications to enhance the mobile customer experience. Dunkin’ may be a large chain, but it does not take much for customers to switch to another QSR.

Mobile 117
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The 35 Biggest Banking, Mortgage & BankTech Events in 2023

Fintech Labs Insights

Event Spotlight Tech meets finance in New York City Save 10% with discount code: FKV2474LABS 75 demos. Come for the wall-to-wall innovations, bring back actionable plans Sep 11-13 | Marriott Marquis | NYC Book Now If we are missing anything, please drop me a note. And prices tend to rise as the event draws closer.

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The Chatbots Are Coming! The Chatbots Are Coming!

PYMNTS

A manual published in the late 1800s for New York City school teachers may not seem like a likely source of favored conventional wisdom. After asking for the airline city code — even many experienced travelers don’t know that — the message is that it could take an hour to get a response. Aeromexico. Western Union.

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