PYMNTS

FEBRUARY 7, 2020

Brick-and-mortar retailers are testing convenience store designs that let consumers skip the checkout line and pay for their purchases with their mobile phones. 7-Eleven President and CEO Joe DePinto said in an announcement , “Retail technology is evolving at a rapid pace, and customer expectations are driving the evolution.

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Retail Dallas Massachusetts Technology 143

PYMNTS

JUNE 27, 2017

Over the course of the last few years, eCommerce has sprung up and put the brick-and-mortar side of the retail industry on notice. With the opening of the Amazon Go grocery store and bookstore in Seattle, Amazon is breathing innovation into the stodgy brick-and-mortar experience. More retailers are likely moving in a similar direction.

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Boston Retail Customer Experience Seattle 155

PYMNTS

AUGUST 29, 2020

Although they look kind of dog-like, they’re actually quadruped robots designed by Boston Dynamics and leased by Ford. Although Ford is leasing them, Boston Dynamics has recently started selling the robo-mutts for $75,000 apiece. And while Boston Dynamics is one of the better-known names in the robot game, it’s far from the only one.

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Boston Detroit Technology California 238

Bank Innovation

AUGUST 2, 2019

In this episode, Suman Bhattacharyya, deputy editor of Bank Innovation, and Jake Martin, associate editor, discuss the following developments: At the Customer Experience in Financial Services conference in Boston this week, bank executives on several panels spoke […].

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Boston Customer Experience Video Conference 170

Chris Skinner

JULY 23, 2017

You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. First, there … Five financial innovations you may have missed I just attended an EFMA conference where the opening presentation talked about the most innovative banks in the world.

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Boston Bitcoin Innovation Conference 171

PYMNTS

FEBRUARY 20, 2020

Future tech is no longer the province of high-end retailers. Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. The main expansion of 3D is being seen in its dual usage for consumers and retailers. interactions.

Retail 259

Retail Maine Technology Google 259

Bank Innovation

OCTOBER 22, 2018

Federal Reserve Governor Lael Brainard addressed barriers to financial inclusion at a conference hosted by the Boston Fed and the Aspen Institute in Boston on Oct.

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Boston Big Data Fintech Conference 186

PYMNTS

SEPTEMBER 19, 2017

In data that will likely surprise anyone who has avidly watched retail over the last few years, the market is trending strongly toward same-day delivery. According to the “2017 Digital Commerce Benchmark Survey,” conducted by Boston Retail Partners (BRP), some 65 percent of retailers will offer same-day delivery within the next two years.

Retail 101

Retail Boston Study Branding 101

PYMNTS

MARCH 15, 2017

The big day has finally arrived — no thanks to Mother Nature, who decided to throw a disruption of her own at the year’s biggest celebration of innovation in the shape of a blizzard named Stella. The fifth anniversary of Innovation Project in Harvard Square today being one extremely tenacious example.

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Innovation Payments Bitcoin Retail 116

Celent Banking

MARCH 28, 2017

Over the past few weeks we have been previewing various content themes we will be discussing at our Insight and Innovation Day in Boston on April 4th. I would like to finish this series of posts by looking at the new Model Bank category we introduced this year – Emerging Innovation. See you in Boston!

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Innovation Boston blockchain social media 100

Chris Skinner

MAY 18, 2017

A recent acquisition spree including Jet.com gives the retail giant much-needed digital chops by Brad Stone and Matthew Boyle from Bloomberg Business Week Last summer, Marc Lore, founder and chief executive officer of e-commerce startup Jet.com Inc., Even more astonishing, Lore and his management team in Hoboken, N.J.,

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Omaha Video Arkansas Boston 277

PYMNTS

MARCH 6, 2017

And while the upgrades are various, they all come together to tell a single story about how Neiman Marcus is looking to reinvent retail for an entirely new digital world — and digital consumer. He’s the head of Neiman Marcus’ Innovation Lab. Loyalty, Emmons said, is an evolving concept in retail. What’s Next.

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Fort Worth Innovation Dallas Retail 129

PYMNTS

NOVEMBER 14, 2018

And European retailers are embracing digital payments: H&M, for instance, recently inked a partnership with Klarna through which they will further integrate H&M’s physical and digital stores. The company also reported that online retail sales may hit $123.73 A little more than 74 billion — or 74.5 The figure marks a 4.1

Retail 131

Retail Payments Apple Online 131

PYMNTS

MAY 29, 2020

In an interview with Karen Webster, Chris Carder , co-director of Entrepreneurial Studies at Schulich School of Business, outlines the story of how innovation can become teamwork. A partnership was born, and the students could then help retailers get onto the Shopify program and generate precious revenue.

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Maine Retail Google Community 142

PYMNTS

AUGUST 23, 2019

Online furniture retailers are stepping further into the world of physical retail with permanent brick-and-mortar stores. Wayfair , for instance, opened a store at the Natick Mall in suburban Boston, where consumers can experience products firsthand before making a purchase, after debuting a pop-up shop there last year.

Retail 109

Retail Boston Kentucky New Jersey 109

PYMNTS

APRIL 19, 2019

To let shoppers experience their products in person, brands are opening brick-in-mortar stores in major shopping destinations, even as major retailers are closing stores across the country. Tivoli Audio , which is a 19-year-old global brand, opened a 500-square-foot store on Boston’s famed Newbury Street in a brownstone.

Retail 144

Retail Branding Boston Online 144

Celent Banking

APRIL 7, 2017

Many of us at Celent just came back from a busy and exciting week in Boston. Undoubtedly, the highlight was attending Celent's Innovation and Insight Day on April 4th, where we celebrated achievements of the Model Bank and Model Insurer award winners. Consumer Banking Channel Innovation. Product Innovation.

Case Study 189

Case Study Boston Risk Management Innovation 189

PYMNTS

NOVEMBER 3, 2020

These are the top stories in retail for Tuesday (Nov. Bloomberg reported this week that Boston-based home décor eCommerce giant Wayfair turned in strong third quarter financials, noting that the firm’s quarterly results “exceeded analysts’ estimates, suggesting the wave of home improvement inspired by the COVID-19 pandemic is lingering.”.

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Company Retail Boston Capital 131

PYMNTS

FEBRUARY 4, 2019

To serve customers who want to shop in stores and online, retailers and solution providers are working to offer a unified retail experience across multiple channels. According to the latest PYMNTS mPOS Tracker , almost two thirds – or 63 percent – of retailers plan to offer this option within the next three years.

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Innovation Retail Mobile Massachusetts 126

PYMNTS

JUNE 19, 2020

The Boston-based online sports gambling company announced Friday (June 19) it will sell 16 million shares of its stock. By bringing together our leading consumer brand, data science expertise and industry-leading products with SBTech’s proven technology platform, we will accelerate our innovation, growth and scale,” he said. “I

Boston 174

Boston Massachusetts Innovation Course 174

PYMNTS

JUNE 25, 2018

Then I went to Whole Foods on the North Shore of Boston Saturday morning to do some grocery shopping. I’ve been a Whole Foods shopper since I moved to Boston 17 years ago for the same reasons that each of you may be too: organic meat, seafood, produce and foods, great bread and cheese and a fun vibe. Prime Time at the Grocery Store.

Retail 156

Retail Branding Online Millennials 156

PYMNTS

JULY 8, 2019

But that’s not stopping efforts at innovation and disruption in this space. Aspiration Bank is one of those innovators hoping to gain socially-conscious consumers via a pay-what-you-like fee structure — while also managing to please investors at the same time. The last such store closed earlier this year in Boston.

Retail 116

Retail New York City Millennials Boston 116

Celent Banking

FEBRUARY 28, 2017

Product Innovation — for demonstrating the ability to launch multiple innovative products. Want to hear more about the Celent Model Bank winners for payments product, lending product, open banking, and product innovation? Join us for the 10 th annual Innovation and Insight Day on April 4 th in Boston.

Innovation 100

Innovation Lending Boston Trends 100

Celent Banking

FEBRUARY 28, 2017

Product Innovation — for demonstrating the ability to launch multiple innovative products. Want to hear more about the Celent Model Bank winners for payments product, lending product, open banking, and product innovation? Join us for the 10 th annual Innovation and Insight Day on April 4 th in Boston.

Innovation 100

Innovation Lending Boston Trends 100

PYMNTS

SEPTEMBER 17, 2018

This small business is a really small business: a guy working out of a teeny tiny storefront in a little town north of Boston. But to remind all of us that payment innovations are only as good as the certainty those innovations deliver to their intended users. Or to buff up PayPal. Distress creates friction.

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Payments Innovation Boston Branding 195

PYMNTS

OCTOBER 10, 2017

Here are three innovators of many who have found ways to not only cut back on food waste, but also, in some cases, turn a profit on food that would have otherwise ended its life in a landfill. Misadventure Vodka sells its spirits to bars, restaurants and retailers throughout the state, and the liquor can also be ordered online.

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Innovation Boston New York Comparison 100

PYMNTS

APRIL 27, 2018

The restaurant, Spyce , is set to open this spring in central Boston. While the Restaurant Readiness Index revealed that QSR industry adoption of innovation has been spotty, kiosks were the one area where the best-performing and worst-performing QSRs were making advances. An earlier version was opened at an MIT cafeteria.

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Innovation Study Google Survey 105

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. Almost half, 45 percent, have shifted digital to shop for retail products, and one in five to shop for groceries and order food from restaurants.

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Apple Study Innovation Survey 227

PYMNTS

MARCH 2, 2017

Boston-based athletic company New Balance has a simple mission: to become the world’s best running brand. Said simply, New Balance is rethinking athletic footwear retail — how to sells shoes, where to sell shoes and how to carry on its relationship with its customers across channels — and in between sneaker replacements.

Retail 100

Retail Boston Community Branding 100

PYMNTS

FEBRUARY 29, 2016

I, Shopper, take thee, Online Retailer, to be my faithful partner in commerce. Today, fewer than a third say that membership in loyalty programs drives their choice of retailer. Today, fewer than a third say that membership in loyalty programs drives their choice of retailer. How very unlikely these days. Who’da thunk it?

Retail 90

Retail Payments Online Mobile 90

PYMNTS

OCTOBER 12, 2020

It might also offer opportunities not possible with cash while supporting innovation.”. The pandemic, no surprise, has spurred the shift, especially in the retail space, where the share of respondents who reported switching to online transactions was up 28 points since March. In an interview with Karen Webster published Monday (Oct.

Boston 233

Boston System Online Payments 233

Celent Banking

FEBRUARY 14, 2017

Most retail deposits still take place at the branch. Most Retail Deposits Still Take Place at the Branch. Yet, with a decade of remote deposit capture utilization behind us, a January 2017 survey of US financial institutions (n=269) clearly shows that the majority of retail deposit dollar volume still takes place in the branch.

Retail 100

Retail Survey Boston Trends 100

PYMNTS

OCTOBER 19, 2020

For Main Street businesses, the pain isn’t the result of just one shop or restaurant closing down, since the churn of small businesses is part of the small business reality – particularly in the retail and restaurant sector. The owner of an upscale hair salon in Boston is an example of a business living this reality.

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Maine Boston Branding Retail 199

PYMNTS

MARCH 15, 2019

Cinema chains are driving customer convenience and building loyalty with the help of digital innovations to make for more seamless moviegoing experiences. As it stands, mobile ordering is available at the chain’s Denver, Boston and Houston locations — and more markets are said to be in the works for this year.

Mobile 108

Mobile Retail Houston Denver 108

PYMNTS

JANUARY 15, 2018

It also explains why some innovations in payments have been met with open arms by consumers and others given the cold shoulder. In fact, we’re seeing it happen in a variety of retail, banking and broader commerce pilots and prototypes today. And, they haven’t seen enough of a reward to commit to continuing. Here’s why.

Innovation 109

Innovation Payments Google Course 109

PYMNTS

MARCH 6, 2017

While many in the Greater Boston area stayed indoors to keep clear of the arctic chill that had descended upon the region, eight teams hunkered down in offices in the middle of the Financial District with another goal in mind: reimagining the retail and payments experience using AR/VR technologies.

Retail 101

Retail Payments Boston Innovation 101

PYMNTS

APRIL 30, 2018

Store count isn’t everything,” CEO Suzanne Greco told The Boston Globe. It’s just not what people want anymore,” Bob Phibbs, CEO of New York consultancy The Retail Doctor, told The Washington Post. “If The retailer said it has secured $725 million in debtor-in-possession financing as the case proceeds through bankruptcy court.

Retail 100

Retail Branding Boston Washington 100