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What's new in branch design?

ATM Marketplace

Digital banking is important, but branches also have a role to play. A panel at the Bank Customer Experience Summit in Charlotte, North Carolina took a look at what's new in branch design.

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PREVENTING THE 7 BIG MISTAKES IN BRANCH DESIGN

South State Correspondent

Since at least the early 1500’s, bank branches have been the central interaction point between a bank and its customers. Next to a bank’s staff, branches are one of the largest contributors to a bank’s overall brand and thus, rank highly on important items for customer satisfaction.

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Why diversity abounds in new branch designs

Celent Banking

Branch channel transformation is a complex and expensive undertaking. It is the rich diversity in approaches taken to the important task of improving branch channel efficiency and effectiveness that makes this topic so fascinating. For all its complexity, however, there are at least two certainties. Namely: It is no longer optional.

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3 ways digital signage can improve branch design

ATM Marketplace

Digital signage can help transform bank branches into spaces that draw in customers.

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Remote tellers, restaurant-style pagers: Branch design in the COVID era

American Banker

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Fifth Third rethinks new-branch designs in light of coronavirus

American Banker

The pandemic won’t halt the Cincinnati bank's plan to open about 100 branches in the Southeast, but features could be added to accommodate social distancing.

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Dozens of M&T branches designated as 'multicultural banking centers'

American Banker

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