American Banker

APRIL 24, 2020

Lenders are set to flood the SBA with new PPP applications; long nights and weekends the new normal; Fifth Third rethinks new-branch designs in light of coronavirus; and more from this week's most-read stories.

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Branch Design Lending 47

ATM Marketplace

AUGUST 29, 2017

Discover how CapStar Bank created an accessible, boutique environment featuring an open concept floor plan with automated services and private consultation spaces.

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Branch Design Technology 48

Celent Banking

JULY 6, 2016

The chart below shows surveyed likelihood of technology usage in future branch designs as measured by Celent’s Branch Transformation Research Panel in late 2015. Here’s one example of why I say this.

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Branch Design Survey New York ATM 113

Celent Banking

OCTOBER 20, 2016

The second problem is more significant — it confuses developing a future branch design vision with preparing the existing branch infrastructure for those new designs. For example, physical design is clearly a new branch design element.

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Branch Design Capital Training User Experience 100

ABA Community Banking

AUGUST 20, 2019

How the new generation of bank branch designs builds community, brand and emotional connections. The post Branching Out appeared first on ABA Banking Journal.

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Branch Design Community Branding Community Bank 70

Cisco

OCTOBER 11, 2021

The intelligent branch is designed to execute business with new efficiency. Smart and intuitive building and bank branch design with intelligent software can extract data from existing and incremental hardware investments to deliver insights and ensure a safe workplace.

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Branch Design Branch Strategies ATM Digital Strategies 134

Celent Banking

MAY 13, 2016

Out of a dozen examples of technology usage, geo-location ranked dead last in terms of the liklihood of usage in future branch designs – just 27% of surveyed institutions thought the use of beacons would be "somewhat likely" or "very likely" Pretty far I'd say!

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Branch Design Survey Leadership ATM 100

BankInovation

NOVEMBER 30, 2022

LONDON — Swedish utility Bankomat CEO Nina Wenning discussed the decline of the bank branch in Sweden at Branch Transformation 2022, the leading conference dedicated to branch design, customer experience and strategy-driven transformation, on Nov. 29 at the Park Plaza: Riverside Hotel in London. “We

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Branch Design Conference Customer Experience Strategy 52

ABA Community Banking

AUGUST 20, 2019

How the new generation of bank branch designs builds community, brand and emotional connections. The post Branching Out appeared first on ABA Banking Journal.

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Branch Design Community Branding Community Bank 40

The Financial Brand

DECEMBER 16, 2018

Over 100+ photos of new branch designs show how banks are moving away from tellers and transactions to lounges and retail hangouts. The post Branch Experience Showcase: Stunning Designs From Banks Around The World appeared first on The Financial Brand.

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Branch Design Branding Retail 33

The Financial Brand

NOVEMBER 22, 2022

This article Flexible Designs, Floorplans & Branding Help Future-Proof Bank Branches appeared first on The Financial Brand. In an environment of segmented markets and fast-changing consumer behaviors, flexible branch designs enable banks to respond quickly.

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Branding Branch Design Marketing 33

The Financial Brand

FEBRUARY 16, 2015

Using the latest in digital technology, mBank''s new branch design reduces costs, improves consumer engagement and increases sales. Branch Strategies Branch of the Future Digital Selling Kinect mBank'

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Branch Design Branch Strategies Strategy Technology 12

Jeff For Banks

JUNE 30, 2013

Even if they do not frequent their local branch, they tend to bank where a branch is nearby. But what kind of branch? The Financial Brand did a showcase piece on innovative branch designs.

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FDIC Strategy New Jersey Branch Design 109

South State Correspondent

MAY 1, 2024

For inspiration in banking innovation, we often look to other industries. Honkook Kim and his Gentle Monster Brand is a perfect example. With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank.

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Innovation social media Branding Marketing 195

South State Correspondent

OCTOBER 20, 2022

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Usually, speeding up technology comes down to intelligent design around a thoughtful process and using existing or third-party data to limit input time.

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Policies Training Customer Experience Examples 195

PYMNTS

FEBRUARY 13, 2017

Speaking of responding to feedback… Bank Of America And The Automated Branch. In an attempt to build banking and financial services products for literally everyone, Bank of America is experimenting with a fully automated branch design. that feature no human employees — except those accessed via a screen.

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Data Retail America Cards 122

The Financial Brand

MARCH 6, 2016

Here is a massive gallery with 50+ photos of branch concepts from around the world — ideas and inspiration that will shape your branch experience.

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Branch Design Retail 12

The Financial Brand

MARCH 26, 2017

Check out this huge collection with over 75 photos of 14 different branch projects from across the globe — ideas and inspiration for your next project.

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Branch Design Retail 12

The Financial Brand

SEPTEMBER 25, 2016

Take a look at this huge gallery with more than 65 photos of a dozen different retail branch concepts from around the world.

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Branch Design Retail 12

The Financial Brand

SEPTEMBER 20, 2015

Banking needs to design retail branches that satisfy the underlying needs of today’s digital engaged consumers.

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Branch Design Retail Branch Strategies Strategy 12

Independent Banker

JUNE 29, 2015

an in-store branch design firm in Cornelia, Ga. While a few institutions are pursuing video ATMs, there seems to be just a bit of “a really neat solution searching for a problem” with video tellers, contends Dave Martin, executive vice president and chief development officer at Financial Supermarkets Inc.,

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ATM Video Community Bank Community 70

Gonzobanker

OCTOBER 21, 2015

NCR and Diebold hardware presence was sparse this year other than a single Diebold machine at the Phoenix booth and an NCR machine at a branch design firm (Level 5). The hardware industry has been in a state of flux with declining revenues and rumors of a potential NCR buyout while Diebold was in acquisition talks with Wincor Nixdorf.

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Las Vegas Retail Phoenix Branch Design 60

Jeff For Banks

SEPTEMBER 2, 2019

Because I don't know many banks that want their branches to be staffed with our lowest compensated, highest turnover mployees. Jeff The bank branch is dead. Long live the branch. link] Regions New Branches [link] Chase Branch Design [link]. Yet here we are.

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Branch Design Community Bank Strategy Survey 68

ABA Community Banking

OCTOBER 16, 2023

Why community banks should look like they belong in the community. The post Buildings that are there for good appeared first on ABA Banking Journal.

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Community Bank Community Branch Design Marketing 105

ABA Community Banking

FEBRUARY 26, 2020

cities for architectural innovation and design? With just 44,000 residents, how did the town of Columbus, Indiana, become one of the nation's leading architectural destinations -- ranked sixth of all U.S. The answer: a community bank president named J. Irwin Miller.

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Columbus Community Indiana Community Bank 99

ABA Community Banking

JUNE 17, 2020

The time is right to leverage the experiences of the past few months to make significant and sustainable changes to the branch environment. The post When Will Retail Banking Return to ‘Normal’? appeared first on ABA Banking Journal.

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Retail Branch Design Branch Strategies Resources 96

The Financial Brand

FEBRUARY 26, 2017

Seven retail banking experts share their insights on branch design trends and outline their vision for banking services in the physical space.

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Branch Design Trends Retail Branch Strategies 12

The Financial Brand

JANUARY 4, 2015

Digital marketing, big data, Millennials, branch design and social media topped the list. What subjects interested readers most last year? Most Popular'

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Branch Design social media Big Data Millennials 12

The Financial Brand

SEPTEMBER 8, 2015

A recent BAI Banking Strategies article titled Five Tactics for Keeping Branches Relevant offered five points of advice for “turning your branch infrastructure into a strategic advantage to enhance wallet share”: Shift the focus to “higher quality” exchanges. Approach branch design with fresh eyes.

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Branch Design How To Strategy 12

ABA Community Banking

MARCH 24, 2021

On the latest episode of the ABA Banking Journal Podcast, ABA Senior Counsel Shaun Kern discusses the OCC's recent proposal to revise its rules on permissible bank premises for national banks and federal thrifts, as well as ABA's call for the agency to withdraw the proposal.

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Operations National Branch Design Customer Experience 69

ABA Community Banking

OCTOBER 21, 2024

The post Listening to the community: Creating a branch inspired by heritage and local connections appeared first on ABA Banking Journal. As proud of our past as we are, our vision is to the future.'

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Community Branch Design Branch Strategies Community Bank 52

ABA Community Banking

MAY 5, 2021

bank design: classicism and modernism. On the latest episode of the ABA Banking Journal Podcast, architecture critics Catesby Leigh and Anthony Paletta debate and illuminate two great traditions in U.S. The post Podcast: Two Vibrant Traditions in U.S. Bank Architecture appeared first on ABA Banking Journal.

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Branch Design Community Bank Marketing Community 52

The Financial Brand

MARCH 18, 2021

But branches are being reborn amid a new sense of community. The post Digital Banking’s COVID Boom Drives Branch Transformation appeared first on The Financial Brand. Digital channels won the race for convenience.

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Community Digital Banking Branding Branch Design 43

The Financial Brand

NOVEMBER 10, 2021

With branch networks sharply reduced and their purpose changing, four experts reveal what the modern branch must have to succeed. The post What Bank & Credit Union Branches Must Look Like in 2022 and Beyond appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Banking Trends Analysis Trends Branding 39

The Financial Brand

MAY 13, 2020

Covid-19 comeback: Sampling of financial executives plus views of two Georgia bankers suggests a 'return to normal' will be anything but. The post What Reopening Plans Reveal About Retail Banking’s Future appeared first on The Financial Brand.

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Retail Georgia Branding Branch Design 38

The Financial Brand

JUNE 24, 2021

Digital signs should improve in-branch marketing, communications and customer experience. But do they? Here's how to avoid common pitfalls. The post 7 Mistakes Financial Institutions Make With Digital Signage appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Banking Trends Customer Experience Analysis Trends 38

The Financial Brand

MAY 30, 2021

The post The Persistent Brand Awareness Value of Branches appeared first on The Financial Brand. Out of sight truly means out of mind for banks and credit unions, even as digital channels grow. Big bold labels still matter.

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Branding Branch Design Branch Strategies Strategy 38