Branch Design, Branch Strategies and Strategy

Making Banking Easier with Intelligent Branch

Cisco

OCTOBER 11, 2021

Only 14% of banks are in the execution phase of their digital strategy… BDO. The intelligent branch is designed to execute business with new efficiency. Other considerations in developing a best practices intelligent branch strategy include the following: Frictionless omni-channel. Intelligent guest wireless.

Branch Design

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The Right Retail Branch Strategy: Amazon-Style Tech or Starbucks Experience?

The Financial Brand

MAY 30, 2018

The post The Right Retail Branch Strategy: Amazon-Style Tech or Starbucks Experience? Will the future of retail banking be dominated by Amazon-style digital technologies? Or will those delivering a phenomenal experience like Starbucks win the war? appeared first on The Financial Brand.

Branch Strategies

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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

MAY 1, 2024

Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. Being months away from bankruptcy, Kim launched a bold five-step plan driven by a strategy around innovation. A modern core system?

Innovation

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Webinars

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Radical Bank Branch Design Fuses Digital With Physical

The Financial Brand

FEBRUARY 16, 2015

Using the latest in digital technology, mBank''s new branch design reduces costs, improves consumer engagement and increases sales. Branch Strategies Branch of the Future Digital Selling Kinect mBank'

Branch Design

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Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy

The Financial Brand

DECEMBER 1, 2021

Its new flagship branch, retail pullback in Asia, wealth management focus and search for a Google Plex replacement are pieces of the puzzle. The post Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Strategy

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Consumer Research Improves Bank Branch Design

The Financial Brand

SEPTEMBER 20, 2015

Banking needs to design retail branches that satisfy the underlying needs of today’s digital engaged consumers.

Branch Design

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Listening to the community: Creating a branch inspired by heritage and local connections

ABA Community Banking

OCTOBER 21, 2024

The post Listening to the community: Creating a branch inspired by heritage and local connections appeared first on ABA Banking Journal. As proud of our past as we are, our vision is to the future.'

Community

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Chatbots and Cafés: How Capital One Balances Digital, Physical Banking

The Financial Brand

MAY 10, 2021

The big retail bank's experience proves a digital + physical strategy not only works, but could be the key to capturing Gen Z. The post Chatbots and Cafés: How Capital One Balances Digital, Physical Banking appeared first on The Financial Brand.

Capital

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Three Ways to Get Stalled Branch Projects Back on Track

The Financial Brand

AUGUST 24, 2021

Timing and strategy are equally important as banks and credit unions address needed changes to their physical footprint and technology. The post Three Ways to Get Stalled Branch Projects Back on Track appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends

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The Branch of the Future: What Does It Look Like?

The Financial Brand

FEBRUARY 26, 2017

Seven retail banking experts share their insights on branch design trends and outline their vision for banking services in the physical space.

Branch Design

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When Will Retail Banking Return to ‘Normal’? Should It?

ABA Community Banking

JUNE 17, 2020

The time is right to leverage the experiences of the past few months to make significant and sustainable changes to the branch environment. The post When Will Retail Banking Return to ‘Normal’? appeared first on ABA Banking Journal.

Retail

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Branch Investment Is Part of a Strong Digital Banking Strategy

The Financial Brand

SEPTEMBER 12, 2016

Investment in both digital and physical banking channels is needed to serve the multichannel bank and credit unions consumer.

Strategy

Strategy Digital Banking Branch Design Branch Strategies

What Bank & Credit Union Branches Must Look Like in 2022 and Beyond

The Financial Brand

NOVEMBER 10, 2021

With branch networks sharply reduced and their purpose changing, four experts reveal what the modern branch must have to succeed. The post What Bank & Credit Union Branches Must Look Like in 2022 and Beyond appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends

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Digital Banking’s COVID Boom Drives Branch Transformation

The Financial Brand

MARCH 18, 2021

But branches are being reborn amid a new sense of community. The post Digital Banking’s COVID Boom Drives Branch Transformation appeared first on The Financial Brand. Digital channels won the race for convenience.

Community

Community Digital Banking Branding Branch Design

The Persistent Brand Awareness Value of Branches

The Financial Brand

MAY 30, 2021

The post The Persistent Brand Awareness Value of Branches appeared first on The Financial Brand. Out of sight truly means out of mind for banks and credit unions, even as digital channels grow. Big bold labels still matter.

Branding

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Three Essentials to Creating a High-Performing Branch Network

The Financial Brand

JUNE 18, 2021

Branch network optimization is complex, but done correctly by harnessing data and customer experience research, it is highly rewarding. The post Three Essentials to Creating a High-Performing Branch Network appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Customer Experience

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PNC to Vault to #5 Ahead of U.S. Bank via BBVA Buy Embracing Branches

The Financial Brand

NOVEMBER 18, 2020

Bank via BBVA Buy Embracing Branches appeared first on The Financial Brand. Entering a new banking league via a massive expansion of geographic reach, the big regional believes in-person relationships are stronger. The post PNC to Vault to #5 Ahead of U.S.

Regional

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What Reopening Plans Reveal About Retail Banking’s Future

The Financial Brand

MAY 13, 2020

Covid-19 comeback: Sampling of financial executives plus views of two Georgia bankers suggests a 'return to normal' will be anything but. The post What Reopening Plans Reveal About Retail Banking’s Future appeared first on The Financial Brand.

Retail

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As COVID-19 Favors Drive-Up Banking, Renovations Should Include ITMs

The Financial Brand

AUGUST 10, 2020

Financial institutions must balance many consumers' pandemic-era desire for avoiding bank lobbies by using drive-ups against cost pressures. The post As COVID-19 Favors Drive-Up Banking, Renovations Should Include ITMs appeared first on The Financial Brand.

Branding

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Banks Should Turn Branches Into Coworking Spaces

The Financial Brand

FEBRUARY 24, 2019

With digital banking reducing branch traffic, banks should convert unused space into coworking offices. The post Banks Should Turn Branches Into Coworking Spaces appeared first on The Financial Brand.

Digital Banking

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Digital Pioneer BBVA USA Opts to Build New Branches … Here’s Why

The Financial Brand

JUNE 30, 2020

The post Digital Pioneer BBVA USA Opts to Build New Branches … Here’s Why appeared first on The Financial Brand. Marrying virtual and physical, halving the floor plan, trimming staff to basics, and rethinking mission go into post-COVID expansion drive.

Branding

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