Branch Design, Branding and Strategy - Community Banking Brief

Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

MAY 1, 2024

Honkook Kim and his Gentle Monster Brand is a perfect example. Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. These striking designs paid for themselves in media exposure.

Innovation

Innovation social media Branding Marketing

Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy

The Financial Brand

DECEMBER 1, 2021

Its new flagship branch, retail pullback in Asia, wealth management focus and search for a Google Plex replacement are pieces of the puzzle. The post Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Strategy

Strategy Banking Trends Analysis Google

The Persistent Brand Awareness Value of Branches

The Financial Brand

MAY 30, 2021

The post The Persistent Brand Awareness Value of Branches appeared first on The Financial Brand. Out of sight truly means out of mind for banks and credit unions, even as digital channels grow. Big bold labels still matter.

Branding

Branding Branch Design Branch Strategies Strategy

Webinars

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How Navy Federal Balances Digital+Branch CX in its Post-COVID Strategy

The Financial Brand

NOVEMBER 24, 2020

The post How Navy Federal Balances Digital+Branch CX in its Post-COVID Strategy appeared first on The Financial Brand. Even as digital usage rises, the largest U.S. credit union recognizes that nearly all consumers still want to deal with people sometimes.

Strategy

Strategy Branding Branch Design Customer Experience

The Right Retail Branch Strategy: Amazon-Style Tech or Starbucks Experience?

The Financial Brand

MAY 30, 2018

The post The Right Retail Branch Strategy: Amazon-Style Tech or Starbucks Experience? appeared first on The Financial Brand. Will the future of retail banking be dominated by Amazon-style digital technologies? Or will those delivering a phenomenal experience like Starbucks win the war?

Branch Strategies

Branch Strategies Strategy Retail Branding

Avoiding Branch Rebranding Headaches in Mergers and Acquisitions

The Financial Brand

MAY 25, 2021

Three factors are key: realistic cost assumptions, an outside-inside strategy, and staff understanding of the new look, name and focus. The post Avoiding Branch Rebranding Headaches in Mergers and Acquisitions appeared first on The Financial Brand.

Branding

Branding Strategy Branch Design

Three Ways to Get Stalled Branch Projects Back on Track

The Financial Brand

AUGUST 24, 2021

Timing and strategy are equally important as banks and credit unions address needed changes to their physical footprint and technology. The post Three Ways to Get Stalled Branch Projects Back on Track appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends

Banking Trends Analysis Branding Strategy

To Branch or Not To Branch: Here Is The Answer

Jeff For Banks

JUNE 30, 2013

Even if they do not frequent their local branch, they tend to bank where a branch is nearby. But what kind of branch? The Financial Brand did a showcase piece on innovative branch designs. If you haven''t identified your target customers in your strategy, read no further and go do it. You''ll fail.

FDIC

FDIC Strategy New Jersey Branch Design

Chatbots and Cafés: How Capital One Balances Digital, Physical Banking

The Financial Brand

MAY 10, 2021

The big retail bank's experience proves a digital + physical strategy not only works, but could be the key to capturing Gen Z. The post Chatbots and Cafés: How Capital One Balances Digital, Physical Banking appeared first on The Financial Brand.

Capital

Capital Strategy Branding Retail

Digital Banking’s COVID Boom Drives Branch Transformation

The Financial Brand

MARCH 18, 2021

But branches are being reborn amid a new sense of community. The post Digital Banking’s COVID Boom Drives Branch Transformation appeared first on The Financial Brand. Digital channels won the race for convenience.

Community

Community Digital Banking Branding Branch Design

A New Human Connection

Independent Banker

JUNE 29, 2015

The most successful uses of the machines have been instances where they fit within an overall bank strategy that includes traditional branch tellers in some or even all of the locations, some community bankers and technology experts say. “We an in-store branch design firm in Cornelia, Ga.

ATM

ATM Video Community Bank Community

What Bank & Credit Union Branches Must Look Like in 2022 and Beyond

The Financial Brand

NOVEMBER 10, 2021

With branch networks sharply reduced and their purpose changing, four experts reveal what the modern branch must have to succeed. The post What Bank & Credit Union Branches Must Look Like in 2022 and Beyond appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends

Banking Trends Analysis Trends Branding

Three Essentials to Creating a High-Performing Branch Network

The Financial Brand

JUNE 18, 2021

Branch network optimization is complex, but done correctly by harnessing data and customer experience research, it is highly rewarding. The post Three Essentials to Creating a High-Performing Branch Network appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Customer Experience

Customer Experience Banking Trends Analysis Trends

What Reopening Plans Reveal About Retail Banking’s Future

The Financial Brand

MAY 13, 2020

The post What Reopening Plans Reveal About Retail Banking’s Future appeared first on The Financial Brand. Covid-19 comeback: Sampling of financial executives plus views of two Georgia bankers suggests a 'return to normal' will be anything but.

Retail

Retail Georgia Branding Branch Design

PNC to Vault to #5 Ahead of U.S. Bank via BBVA Buy Embracing Branches

The Financial Brand

NOVEMBER 18, 2020

Bank via BBVA Buy Embracing Branches appeared first on The Financial Brand. Entering a new banking league via a massive expansion of geographic reach, the big regional believes in-person relationships are stronger. The post PNC to Vault to #5 Ahead of U.S.

Regional

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As COVID-19 Favors Drive-Up Banking, Renovations Should Include ITMs

The Financial Brand

AUGUST 10, 2020

The post As COVID-19 Favors Drive-Up Banking, Renovations Should Include ITMs appeared first on The Financial Brand. Financial institutions must balance many consumers' pandemic-era desire for avoiding bank lobbies by using drive-ups against cost pressures.

Branding

Branding Branch Design Branch Strategies Strategy

Banks Should Turn Branches Into Coworking Spaces

The Financial Brand

FEBRUARY 24, 2019

With digital banking reducing branch traffic, banks should convert unused space into coworking offices. The post Banks Should Turn Branches Into Coworking Spaces appeared first on The Financial Brand.

Digital Banking

Digital Banking Branding Branch Design Branch Strategies

Digital Pioneer BBVA USA Opts to Build New Branches … Here’s Why

The Financial Brand

JUNE 30, 2020

The post Digital Pioneer BBVA USA Opts to Build New Branches … Here’s Why appeared first on The Financial Brand. Marrying virtual and physical, halving the floor plan, trimming staff to basics, and rethinking mission go into post-COVID expansion drive.

Branding

Branding Branch Design Branch Strategies Strategy

Consumers Test-Drive Banking Ideas Inside This Hybrid Branch & Innovation Center

The Financial Brand

OCTOBER 31, 2018

America First Credit Union invites the public to be a part of its innovation center — a lab inside a fully functioning branch location. The post Consumers Test-Drive Banking Ideas Inside This Hybrid Branch & Innovation Center appeared first on The Financial Brand.

Innovation

Innovation America Branding Branch Design

Community Banking Brief

Steal This 5-Step Banking Innovation Playbook from Gentle Monster

Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy

Webinars

Trending Sources

The Persistent Brand Awareness Value of Branches

Webinars

How Navy Federal Balances Digital+Branch CX in its Post-COVID Strategy

The Right Retail Branch Strategy: Amazon-Style Tech or Starbucks Experience?

Avoiding Branch Rebranding Headaches in Mergers and Acquisitions

Three Ways to Get Stalled Branch Projects Back on Track

To Branch or Not To Branch: Here Is The Answer

Chatbots and Cafés: How Capital One Balances Digital, Physical Banking

Digital Banking’s COVID Boom Drives Branch Transformation

A New Human Connection

What Bank & Credit Union Branches Must Look Like in 2022 and Beyond

Three Essentials to Creating a High-Performing Branch Network

What Reopening Plans Reveal About Retail Banking’s Future

PNC to Vault to #5 Ahead of U.S. Bank via BBVA Buy Embracing Branches

As COVID-19 Favors Drive-Up Banking, Renovations Should Include ITMs

Banks Should Turn Branches Into Coworking Spaces

Digital Pioneer BBVA USA Opts to Build New Branches … Here’s Why

Consumers Test-Drive Banking Ideas Inside This Hybrid Branch & Innovation Center

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