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For inspiration in banking innovation, we often look to other industries. Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. These striking designs paid for themselves in media exposure.
While these rules were derived from improving time-on-task, they can enhance bank performance no matter what metrics a bank uses for customer, employee, or total experience (the combination of employee and customerexperience). Design or pick the fastest customerexperience.
America First Credit Union invites the public to be a part of its innovation center — a lab inside a fully functioning branch location. The post Consumers Test-Drive Banking Ideas Inside This Hybrid Branch & Innovation Center appeared first on The Financial Brand.
With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customerexperience and analytics titles. Innovation Showcase & Global Innovation Awards. General Sessions. Many of the sessions lacked demos and trafficked in platitudes. C’mon Avanade!
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