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Bank via BBVA Buy Embracing Branches appeared first on The Financial Brand. Entering a new banking league via a massive expansion of geographic reach, the big regional believes in-person relationships are stronger. The post PNC to Vault to #5 Ahead of U.S.
Getting its branch operations, mobile product management, IT and LOB leadership aligned represents real commitment to innovation. In my view, the most impressive aspect of this initiative isn’t so much Citi’s pushing the technology envelope; it’s the organizational effort that was likely required.
Right now, the way we pay branch managers, either they are supplementing family income or are young without the outsized financial responsibilities of supporting a home and family. It's branchleadership that needs to earn breadwinning pay. This may increase compensation expense in branches. Jeff The bank branch is dead.
The big theme was branch of the future. As many as 20-30 vendors were displaying interactive video, next-gen cash dispensers with sportscar names like TellerInfinity and 9900, branchdesign/configuration solutions and services, and all things branch re-invention. Where’s the creativity and product leadership, folks?
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