The Financial Brand

AUGUST 26, 2020

Study shows: Even with lobby restrictions still in place, most new consumer checking accounts at community institutions originate in-branch. The post Branches Bounce Back with Strong Retail Sales After Initial COVID Hit appeared first on The Financial Brand.

Retail 39

Retail Study Community Branding 39

The Financial Brand

MAY 5, 2021

Debate has begun over the need for tighter rules to protect urban and rural communities. appeared first on The Financial Brand. Here's what it could mean for the industry. The post Will New Administration Rewrite the Rules on Banking Mergers?

Community 33

Community Branding Industry Branch Strategies 33

Jeff For Banks

MAY 31, 2017

I also believe that branches can be developed as competitive advantages for community financial institutions. Much like the credit union CEO thinks his branching strategy differentiates his CU. But, as our current strategy execution stands, there is much work to be done. Make your branches look the part.

Branch Strategies 60

Branch Strategies Groups DC Fintech 60

The Financial Brand

NOVEMBER 14, 2019

Evolving underused branches into places where financial stress is relieved would put banks and credit unions back on the community map. The post Branches Should Become Financial Health and Wellness Centers appeared first on The Financial Brand.

Community 27

Community Branding Branch Strategies Strategy 27

Gonzobanker

NOVEMBER 29, 2016

Allow branch staff (who we no longer call tellers) to focus more on providing financial advice, community involvement, and driving brand awareness than on counting and handling cash. A large majority of community and regional FIs differentiate themselves with outstanding personal service. Customer Transition.

Video 60

Video Strategy Branch Strategies ATM 60

Gonzobanker

NOVEMBER 29, 2016

Allow branch staff (who we no longer call tellers) to focus more on providing financial advice, community involvement, and driving brand awareness than on counting and handling cash. A large majority of community and regional FIs differentiate themselves with outstanding personal service. Customer Transition.

Video 60

Video Strategy Branch Strategies ATM 60

Jeff For Banks

OCTOBER 13, 2011

But the progressive talk about the future of the branch at times lacks common sense, in my opinion. This dates back to an interview I did with American Banker about a community FI that was opening coffee shop branches. The community FI may not have this luxury. But big banks have challenges here, in my opinion.

Branch Strategies 68

Branch Strategies New Jersey Strategy Capital 68

The Financial Brand

JANUARY 8, 2020

Digital banking keeps making strides but research demonstrates that staffed financial institution branches make a difference to communities. The post ‘Branch Deserts’ Harm Low-Income Areas Even in Mobile Banking Age appeared first on The Financial Brand.

Mobile 19

Mobile Community Digital Banking Branding 19

The Financial Brand

JANUARY 11, 2022

The post Here Are 8 Inspired Ideas from Other Industries that Banks Should Use Too appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Innovative minds in other industries have come up with terrific ways to improve customer experience that banks and credit unions can borrow.

Industry 37

Industry Banking Trends Customer Experience Analysis 37

The Financial Brand

JANUARY 24, 2022

But the unwillingness to reconsider branch dependency could be a millstone. The post New Competition Forcing Smaller Banks to Try (Almost) Anything appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 29

Banking Trends Analysis Trends Branding 29

The Financial Brand

APRIL 28, 2021

The post Taking a Hard Look at the Banks Versus Credit Unions Rivalry appeared first on The Financial Brand. Fintechs and other new competitors grab headlines, but banks and credit unions must still compete vigorously with each other right at home.

Branding 33

Branding Fintech Branch Strategies Leadership 33

The Financial Brand

JANUARY 3, 2021

appeared first on The Financial Brand. Mandatory vaccination is the big one, but a host of other issues makes it crucial for banks and credit unions to proactively prepare. The post Is Your Financial Institution Ready for Tough COVID Vaccine Questions?

Branding 36

Branding Branch Strategies Marketing Strategies Leadership 36

The Financial Brand

NOVEMBER 15, 2020

The post Five Ways Financial Institutions Drive People Out the Door appeared first on The Financial Brand. Among the toughest issues: discrimination, data breaches, money laundering.

Branding 32

Branding Data Branch Strategies Leadership 32

The Financial Brand

MARCH 10, 2021

When banks and credit unions close branches, consumers will vent their wrath online. The post Brace Yourself for an Angry Online Mob When Closing Branches appeared first on The Financial Brand. Be prepared for a big backlash, or risk losing business.

Online 28

Online Branding Branch Strategies Community 28

The Financial Brand

AUGUST 8, 2021

appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Half the U.S. population is fully vaccinated, but worries and confusion grow over a Covid variant. Here's how some banks are reacting. The post Should Financial Institutions Require Employees to Get Vaccinated?

Banking Trends 20

Banking Trends Analysis Trends Branding 20

The Financial Brand

JANUARY 28, 2020

Shuttering financial institution branches may please CFOs but banking concerns much more than cost control. The post 5 Reasons to Think Twice Before Closing Branches appeared first on The Financial Brand. A PR misstep may cost plenty.

Branding 24

Branding Branch Strategies Community Strategy 24

American Banker

NOVEMBER 29, 2016

In his 22 years, he built Umpqua from a sleepy local bank into a regional powerhouse and internationally recognized brand. Ray Davis is stepping down as Umpqua's CEO at yearend and transitioning to a new role as head of its year-old innovation lab.

Regional 28

Regional Branding Innovation Branch Strategies 28