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The Right Retail Branch Strategy: Amazon-Style Tech or Starbucks Experience?

The Financial Brand

Will the future of retail banking be dominated by Amazon-style digital technologies? The post The Right Retail Branch Strategy: Amazon-Style Tech or Starbucks Experience? appeared first on The Financial Brand. Or will those delivering a phenomenal experience like Starbucks win the war?

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10 Data-Driven Ideas To Increase Branch Engagement

South State Correspondent

The advent of generative artificial intelligence is about to shift branch strategy again to re-raise the question – how can we get the most out of our branches? Likely, it might be a combination of the above, but setting a branching strategy should dictate capital allocation, branch layout, marketing, and staffing.

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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

Honkook Kim and his Gentle Monster Brand is a perfect example. Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. For inspiration in banking innovation, we often look to other industries.

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3 Key Factors Driving New Retail Branch Strategies in Banking

The Financial Brand

Banks and credit unions are opening fewer new branches, so they have to be absolutely sure they are picking the right sites, in the right area and in the right markets. The post 3 Key Factors Driving New Retail Branch Strategies in Banking appeared first on The Financial Brand.

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Will Your 2022 Approach Be Consumer-Driven?

Independent Banker

No one expects you to be a mind-reader,” said Tim Klatt, Director of Retail Strategies for La Macchia Group. Are you curious if your branch strategy, technology integration and / or mobile banking options are helping you attract and retain customers? Do the research, and most importantly, ask real people.

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What Reopening Plans Reveal About Retail Banking’s Future

The Financial Brand

The post What Reopening Plans Reveal About Retail Banking’s Future appeared first on The Financial Brand. Covid-19 comeback: Sampling of financial executives plus views of two Georgia bankers suggests a 'return to normal' will be anything but.

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Branches Bounce Back with Strong Retail Sales After Initial COVID Hit

The Financial Brand

Study shows: Even with lobby restrictions still in place, most new consumer checking accounts at community institutions originate in-branch. The post Branches Bounce Back with Strong Retail Sales After Initial COVID Hit appeared first on The Financial Brand.

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