Branch Strategies Customer Experience Regional 
South State Correspondent
NOVEMBER 20, 2024
In this article, we will touch on innovation, technology and banking strategy to show why banks tends to overemphasize ease, familiarity and convenience instead doing the difficult task upfront that will ultimately keep things simple. Keeping things simple, is difficult.
Gonzobanker
NOVEMBER 29, 2016
Centralized locations can also be strategically placed for the benefit of recruiting and retaining better talent than might be available in certain branch locations/geographic regions (e.g., Customer Transition. A large majority of community and regional FIs differentiate themselves with outstanding personal service.
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Gonzobanker
NOVEMBER 29, 2016
Centralized locations can also be strategically placed for the benefit of recruiting and retaining better talent than might be available in certain branch locations/geographic regions (e.g., Customer Transition. A large majority of community and regional FIs differentiate themselves with outstanding personal service.
The Financial Brand
FEBRUARY 7, 2021
Some insist regional banks are doomed. But they overlook a midwestern institution that gives away little to the megabanks in retail banking. The post How Huntington Bank Has Quietly Become a Digital Powerhouse appeared first on The Financial Brand.
American Banker
JUNE 27, 2016
Is being customer-centric a goal at your bank? You’ll need to master these five practices to align employee behavior with your desire to improve the customer experience.
The Financial Brand
JULY 6, 2020
Regional bank wrestles with branch role as digital soars and virtual meetings take on more of the advisory work. Data and agility are keys. The post Citizens Bank CXO Details How COVID Has Changed Retail Banking appeared first on The Financial Brand.
The Financial Brand
NOVEMBER 23, 2021
Known for its superior branch service, the big regional is rebuilding its brand experience virtually. The bank's CMO reveals key tactics. The post What Financial Institutions Can Learn from TD Bank’s Marketing Playbook appeared first on The Financial Brand - Banking Trends, Analysis & Insights.
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