Remove Branch Strategies Remove Customer Experience Remove Regional
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Why Banking Strategy Should be Simple but Difficult

South State Correspondent

In this article, we will touch on innovation, technology and banking strategy to show why banks tends to overemphasize ease, familiarity and convenience instead doing the difficult task upfront that will ultimately keep things simple. Keeping things simple, is difficult.

Strategy 195
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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

Centralized locations can also be strategically placed for the benefit of recruiting and retaining better talent than might be available in certain branch locations/geographic regions (e.g., Customer Transition. A large majority of community and regional FIs differentiate themselves with outstanding personal service.

Video 60
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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

Centralized locations can also be strategically placed for the benefit of recruiting and retaining better talent than might be available in certain branch locations/geographic regions (e.g., Customer Transition. A large majority of community and regional FIs differentiate themselves with outstanding personal service.

Video 60
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How Huntington Bank Has Quietly Become a Digital Powerhouse

The Financial Brand

Some insist regional banks are doomed. But they overlook a midwestern institution that gives away little to the megabanks in retail banking. The post How Huntington Bank Has Quietly Become a Digital Powerhouse appeared first on The Financial Brand.

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To Transform Banking Start with Employees

American Banker

Is being customer-centric a goal at your bank? You’ll need to master these five practices to align employee behavior with your desire to improve the customer experience.

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Citizens Bank CXO Details How COVID Has Changed Retail Banking

The Financial Brand

Regional bank wrestles with branch role as digital soars and virtual meetings take on more of the advisory work. Data and agility are keys. The post Citizens Bank CXO Details How COVID Has Changed Retail Banking appeared first on The Financial Brand.

Retail 37
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What Financial Institutions Can Learn from TD Bank’s Marketing Playbook

The Financial Brand

Known for its superior branch service, the big regional is rebuilding its brand experience virtually. The bank's CMO reveals key tactics. The post What Financial Institutions Can Learn from TD Bank’s Marketing Playbook appeared first on The Financial Brand - Banking Trends, Analysis & Insights.