American Banker

AUGUST 18, 2016

The regional bank has consolidated all of its digital operations under a single leader. Find out what he thinks about customer expectations, bots, fintechs and the coming convergence of digital banking.

Regional 28

Regional Digital Banking Fintech Operations 28

The Financial Brand

MARCH 25, 2020

Interest in live video banking was warming up prior to coronavirus. Now it's hotter as the technology is used as a branch alternative. The post Will the Pandemic Catapult Mobile Video Banking Into the Big Time? appeared first on The Financial Brand.

Video 38

Video Mobile Branding Technology 38

The Financial Brand

JANUARY 4, 2016

The branch of the future will most likely not increase foot traffic, but should make current engagement more efficient and enjoyable.

Technology 12

Technology Branch Strategies Digital Banking Strategy 12

The Financial Brand

JUNE 11, 2017

With advances in data analysis and digital technologies, do bank branches have advantages over artificial realities such as VR, AR and MR?

Analysis 33

Analysis Technology Data Branch Strategies 33

American Banker

OCTOBER 25, 2016

"I'm both," could be the answer a mobile customer of USAA and perhaps other financial institutions gets in the not-too-distant future from a virtual assistant powered by artificial intelligence, key nuggets of customer-specific data and other technology.

Mobile 28

Mobile Data Technology Branch Strategies 28

The Financial Brand

AUGUST 12, 2018

Banks and credit unions must improve digital solutions before determining how much to invest in digital branch technologies. The post The Best Bank Branch For The Digital Age Isn’t A Branch appeared first on The Financial Brand.

Branding 29

Branding Technology Branch Strategies Digital Banking 29

The Financial Brand

APRIL 23, 2017

Report reveals that financial institutions are using strategies from the past rather than advanced technologies and digital media.

Marketing 25

Marketing Strategy Report Technology 25

The Financial Brand

NOVEMBER 7, 2021

Research on the future of banking finds that most changes in the future of banking will be evolutions of the more recent past. The post 14 Surprising Projections on the Future of Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

DECEMBER 14, 2021

The future of work in banking will become detached from physical facilities and become increasingly mobile enabled. The post It’s Time to Empower a Mobile Workforce in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Mobile 43

Mobile Banking Trends Analysis Trends 43

The Financial Brand

DECEMBER 12, 2021

The post The ATM of the Future Will Be Much More Personalized appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Having bounced back from Covid's hit, ATMs are now changing. New units will be user-customized, mobile-integrated and more efficient.

ATM 34

ATM Banking Trends Analysis Trends 34

American Banker

JANUARY 2, 2017

Joint accounts sometimes seem stuck in another era. They are still largely geared to couples – even though people are marrying later in life – and most lack modern conveniences, like real-time alerts that let one accountholder instantly know what the other is spending. Here’s how to modernize them.

How To 40

How To Branch Strategies Digital Banking Strategy 40

American Banker

NOVEMBER 29, 2016

For its commitment to improving the long-term health of depositors, and a nimble, failure-is-not-a-dirty-word approach to innovation, USAA has earned an honor American Banker normally bestows on a single individual.

Innovation 28

Innovation Branch Strategies Regional National 28

American Banker

NOVEMBER 4, 2016

The spotlight on unethical sales practices at banks has likely led customers to consider abandoning their financial institution, yet too many factors stand in the way of making a switch.

Branch Strategies 28

Branch Strategies Digital Banking Strategy Data 28

American Banker

OCTOBER 24, 2016

But banks are ramping up their efforts to make it happen, and some in Congress are trying to help by eliminating restrictions on digitally capturing and storing information from customers' ID cards. Legal and technical hurdles stand in the way of remote account opening becoming commonplace.

Online 28

Online Cards Branch Strategies Digital Banking 28

American Banker

OCTOBER 12, 2016

About two-thirds of banks that close branches will lose deposit share in their impacted markets in time. Here's how to prevent customers from leaving your bank.

How To 28

How To Marketing Branch Strategies Community Bank 28

American Banker

SEPTEMBER 16, 2016

Digital has been seen as the death knell of branches, but banks like JPMorgan, B of A and UMB are among those making the case that branches can still set banks apart from rivals provided they get leaner and offer customers a blend of tech support and financial expertise.

Branch Strategies 28

Branch Strategies Digital Banking Strategy Technology 28

American Banker

AUGUST 2, 2016

What was true in the late 1700s, the 1970s and the 1980s is still true today: bank customers want to interact with real-life people when managing finances.

Management 28

Management Branch Strategies Community Bank Digital Banking 28

American Banker

AUGUST 18, 2016

Banks in cities such as Seattle and New York are getting creative with branching, adding some that are smaller than modest apartments.

Seattle 28

Seattle New York Marketing Branch Strategies 28

American Banker

JUNE 6, 2016

Tischler to the newly created position of director of retail banking. Associated Banc-Corp in Green Bay, Wis., has promoted Brent R.

Retail 28

Retail Branch Strategies Regional National 28