Independent Banker

JULY 31, 2022

As we enter budgeting season, the answers might be found in a mix of strategies. Consider your branch strategy. Assessing the value of bank branches is an exercise that began long before the pandemic, but vaccine and mask mandates added new considerations to the debate. By Elizabeth Judd.

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Strategy Community Bank Louisville Community 135

The Financial Brand

MAY 24, 2023

This article JPMorgan Chase Defends Contrarian Branch Strategy as Deposit-Gathering Machine appeared first on The Financial Brand. This article JPMorgan Chase Defends Contrarian Branch Strategy as Deposit-Gathering Machine appeared first on The Financial Brand. Next test: How Chase absorbs First Republic.

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Branch Strategies Strategy Branding Data 34

ATM Marketplace

NOVEMBER 11, 2022

Banks are rethinking branch strategies in light of consumers wanting financial advice at branches instead of traditional banking services. However, a challenge remains: how to find the right employees to meet this need?

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Branch Strategies Meeting Strategy How To 97

BankInovation

SEPTEMBER 16, 2020

After the novel coronavirus forced banks to close their branch lobbies, Pittsburgh-based F.N.B. added an online tool allowing customers to make in-branch appointments with a banker for the first time.

Branch Strategies 59

Branch Strategies Strategy Tools Online 59

The Financial Brand

JULY 7, 2021

Why should you close that branch? If you can't answer such questions, you haven't got a network strategy. The post 5 Points to Keep Your Branch Strategy on Track appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Why open a new one?

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Branch Strategies Strategy Banking Trends Analysis 31

Cisco

OCTOBER 11, 2021

Only 14% of banks are in the execution phase of their digital strategy… BDO. Other considerations in developing a best practices intelligent branch strategy include the following: Frictionless omni-channel. Intelligent guest wireless. Virtual expertise & consultation, with private yet comfortable banker engagement.

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Branch Design Branch Strategies ATM Digital Strategies 143

Banking 4 Tomorrow

AUGUST 12, 2014

Articles Blogs Branch Strategy Engagement Banking Future of Banking branch innovation'

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Branch Strategies Video Regional Strategy 80

American Banker

MAY 28, 2020

Customers' increased use of digital channels during the pandemic could compel the Minneapolis company to rethink its branch strategy, CEO Andy Cecere said.

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Minneapolis Branch Strategies Strategy Company 75

South State Correspondent

MAY 1, 2024

Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. Being months away from bankruptcy, Kim launched a bold five-step plan driven by a strategy around innovation. A modern core system?

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Innovation social media Branding Marketing 195

ATM Marketplace

NOVEMBER 19, 2020

The small footprint MX8200QTN is designed to assist financial institutions migrating teller transactions with the perfect blend of functionality and modern design to complement evolving branch strategies.

Branch Strategies 53

Branch Strategies ATM Strategy 53

Independent Banker

SEPTEMBER 1, 2021

No one expects you to be a mind-reader,” said Tim Klatt, Director of Retail Strategies for La Macchia Group. Are you curious if your branch strategy, technology integration and / or mobile banking options are helping you attract and retain customers? Do the research, and most importantly, ask real people.

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Analysis Branch Strategies Study Branding 91

Jeff For Banks

FEBRUARY 21, 2015

, why don’t you get the most from the investment you already make in your branches? Hire to execute your strategy. This assumes you have a strategy that is more focused than “we’re a bank”. Why not pay branch managers for the important position that they hold in executing your strategy? Communicate your strategy.

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Training Strategy Branch Strategies Management 60

The Financial Brand

OCTOBER 8, 2020

The post Inside the Strategy Behind BofA’s Digital Life Planning App appeared first on The Financial Brand. Looking to cement its dominance in retail banking, Bank of America created Life Plan 1.0, a digital app tightly tied to in-person experience.

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Strategy America Branding Retail 40

The Financial Brand

DECEMBER 27, 2020

Chatbots may one day dominate CX, but for now these centers are essential for both sales and service as branch interactions trend lower. The post Why Contact Centers Are a Key Part of a Human+Digital Banking Strategy appeared first on The Financial Brand.

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Strategy Digital Banking Trends Branding 42

Gonzobanker

OCTOBER 6, 2014

Telecom upgrades and contract negotiations should be closely coordinated with the overall technology strategy and married to each institution’s application stack, branch strategy and long term technology planning.

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Branch Strategies Technology Data Management 93

The Financial Brand

JUNE 18, 2020

The post Why Financial Institutions Must Overhaul Their Retail Banking Strategies appeared first on The Financial Brand. COVID showed what banks and credit unions are capable of digitally. To keep the momentum going they must rethink distribution and process.

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Strategy Retail Branding Branch Strategies 37

The Financial Brand

FEBRUARY 3, 2020

Bank, PNC and TD Bank reveal about how they're redesigning their branch networks and retail strategies overall. The post How Regional Banks Are Revamping Retail Strategies for 2020 appeared first on The Financial Brand. Here's what leaders at U.S.

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Regional Strategy Retail Branding 33

The Financial Brand

DECEMBER 1, 2021

Its new flagship branch, retail pullback in Asia, wealth management focus and search for a Google Plex replacement are pieces of the puzzle. The post Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Strategy Banking Trends Analysis Google 36

Gonzobanker

NOVEMBER 29, 2016

In reality, the ability to realize staff savings depends on the institution’s current staffing levels, level of integration, and strategy for customer introduction to ITMs. Instead, it originates from a couple of fundamental changes in sales strategy: 1. hosting financial education seminars). See: Six Video Teller Mistakes to Avoid ).

Video 60

Video Strategy Branch Strategies ATM 60

Gonzobanker

NOVEMBER 29, 2016

In reality, the ability to realize staff savings depends on the institution’s current staffing levels, level of integration, and strategy for customer introduction to ITMs. Instead, it originates from a couple of fundamental changes in sales strategy: 1. hosting financial education seminars). See: Six Video Teller Mistakes to Avoid ).

Video 60

Video Strategy Branch Strategies ATM 60

Jeff For Banks

MARCH 3, 2014

Bank CEO on his future strategy: A few locations and tons of digital. If your bank has few locations, embarking on an aggressive branching strategy doesn''t seem to make sense, given rapidly changing customer delivery channel preferences.

Branch Strategies 86

Branch Strategies FDIC Strategy Industry 86

The Financial Brand

OCTOBER 27, 2020

The big regional bank copes with the mounting competition by investing in its digital lending channel and redefining its branch network. The post KeyBank Fighting Megabanks & Big Techs With a ‘Digital-Plus’ Strategy appeared first on The Financial Brand.

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Strategy Regional Lending Branding 34

The Financial Brand

JUNE 9, 2019

Is the closing of Finn by Chase a recommitment to branches or a lack of commitment to digital transformation? The post Was Chase’s Digital-Only Bank Spinoff a Viable Strategy? appeared first on The Financial Brand.

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Strategy Branding Branch Strategies Digital Banking 33

PYMNTS

AUGUST 11, 2017

In addition, the industry is being buoyed by independent deployments as banks rethink their brick-and-mortar branch strategies. The growth in machine count was tied to new functionality, helping facilitate P2P and other payments types, including contactless payments. Dealmaking : Yes, it’s heating up.

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ATM United States Industry Branch Strategies 118

The Financial Brand

FEBRUARY 23, 2021

Branching advocates favor this blueprint as an affordable way to aggressively move a banking brand into a new market. The post Is A ‘Hub & Spoke’ Retail Branch Network The Right Strategy? Can it really work? appeared first on The Financial Brand.

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Strategy Retail Branding Marketing 30

American Banker

OCTOBER 26, 2016

The latest tale of wrongdoing tied to the financial services industry is the outcome of a smart customer-centered strategy that went awry. Now, bank customers will ultimately suffer the most.

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Strategy Industry Branch Strategies Community Bank 28

Jeff For Banks

MAY 31, 2017

I also believe that branches can be developed as competitive advantages for community financial institutions. Much like the credit union CEO thinks his branching strategy differentiates his CU. But, as our current strategy execution stands, there is much work to be done. The green bar was all respondents.

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Branch Strategies Groups DC Fintech 60

William Mills

SEPTEMBER 28, 2017

The Symitar Educational Conference (SEC) provides an opportunity for credit union employees and executives to network with peers; discuss business strategies; and learn about new technologies. Symitar is a division of WMA client, Jack Henry & Associates, Inc.,

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Conference San Diego Branch Strategies Fintech 40

Independent Banker

MAY 31, 2022

Back to branch strategy. In place of a traditional lobby and teller windows, Providence Bank’s new branch location, pictured, occupies office space in downtown Raleigh, where loan and deposit activity has been strong. That generated a badly needed stream of business for those restaurants.

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Raleigh Community Community Bank Lending 91

NCR

NOVEMBER 22, 2016

Community banking has no future if leadership doesn’t wake to the new competitive reality and adapt some of their strategies and long-held biases in order to compete. Kill Your (Branch) Darlings. Modernizing your branch strategy and modifying your physical presence accordingly is one of the easier challenges you have ahead of you.

Community Bank 40

Community Bank Community Leadership Branch Strategies 40

The Financial Brand

SEPTEMBER 14, 2021

The highly digital yet personal strategy of one community institution points a way forward. Fragmented relationships are the new reality. The post The ‘Primary Financial Institution’ Concept Is Dead… Now What? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 43

Banking Trends Analysis Strategy Community 43

American Banker

OCTOBER 14, 2016

Wells Fargo’s freshly installed CEO made clear Friday that he wants to chart a new course following the revelation that thousands of employees opened phony accounts. But Tim Sloan made few promises about what the megabank will eventually look like.

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Strategy Course Branch Strategies Regional 28

The Financial Brand

JANUARY 8, 2020

Financial institutions need to evaluate their current distributions strategy to determine if building a separate digital bank is the best option. The post Financial Institutions Must Rethink Digital Delivery in the Next Decade appeared first on The Financial Brand.

Strategy 38

Strategy Digital Banking Branding Branch Strategies 38

Jeff For Banks

DECEMBER 1, 2015

So putting a light branch in a mall that is being vacated by Macy’s may not be a winning strategy if your bank’s objective is to increase visibility through strategically located, yet smaller branches. All talk of visibility and foot traffic aside, the measure of branch success should be profits.

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Pennsylvania Community Bank Community Taxes 60

NCR

FEBRUARY 11, 2016

Looking at the environment that surrounds successful – and not so successful – branches can provide insight into what kind of environment works best for a particular bank. Another data point that can provide some insight into a best branch strategy is the demographics of the bank’s customers. Age of customers.

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Data Branch Strategies ATM Meeting 40

ABA Community Banking

JULY 9, 2024

The post Branching out into telehealth appeared first on ABA Banking Journal. Partnering with a regional healthcare provider, Five Star Bank is looking to become a ‘solution center for the community.’

Regional 105

Regional Community Branch Strategies Community Bank 105

The Financial Brand

MAY 10, 2021

The big retail bank's experience proves a digital + physical strategy not only works, but could be the key to capturing Gen Z. The post Chatbots and Cafés: How Capital One Balances Digital, Physical Banking appeared first on The Financial Brand.

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Capital Strategy Branding Retail 34