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ICX Summit: CX leaders offer up retail customer experience predictions

ATM Marketplace

Top retail and brand leaders will share executive predictions when it comes to improving the customer experience at the upcoming ICX Summit happening Sept. 9-11 in Charlotte, North Carolina.

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ICX Summit: Customer feedback paramount to brands' success

ATM Marketplace

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative strategies on gathering and utilizing customer insights from industry experts at the Interactive Customer Experience Summit in Charlotte this September.

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Retailer Gap Partners With BNPL Platform Afterpay To Boost Holiday Shopping

PYMNTS

Buy now, pay later (BNPL) payments platform Afterpay is teaming up with retailer Gap to offer flexible spending options as the holiday shopping season gears up. Participating Gap brands include Old Navy, Gap, Banana Republic, and Athleta. . “By It also teamed up with major retailers across the U.S.

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Simon Says It Hopes To Save Struggling Mall Retailers

PYMNTS

said Wednesday (July 31) it is considering retail investment as it looks to keep stores in the black, according to CNBC. “I We’re certainly as good as the private-equity guys when it comes to retail investment. Simon added that the company would be selective in supporting retailers, only buying into brands with volume.

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Simon CEO Won’t Promise Tough Retail Times Are Over

PYMNTS

While the CEO of the country’s biggest mall owner thinks that retail store closures will slow down this year, he added that he “can’t guarantee it.”. “I His latest comments come after Simon admitted in February that he was “nervous” about additional retail bankruptcies happening during the first quarter.

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Walmart’s Allswell Goes On Tour; Target To Expand Debut Of New Loyalty Program

PYMNTS

Startups in the eCommerce space have long enabled their customers to experience their products in real life (“IRL”) through temporary retail shops, and now, digitally-focused brands belonging to major retailers are taking a similar approach. Fashion retailer Charlotte Russe , which has over 500 stores in the U.S.,

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Five Lessons In Retail Reinvention From 2019

PYMNTS

But before we shut the door on 2019, it bears taking a moment to note how much the world of retail has changed in the last year, a fitting capstone on a decade that has seen retail as the American consumer commonly knew it taken to the ground and rebuilt nearly from the foundations. Lesson 1: Think Big . “We

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