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Connecting Loyalty, Analytics, and Personalization in the Payments Industry

Perficient

This classic problem of “if I knew more, I could do more” is most easily solvable by the following axiom: “With the correct incentives, customers will give you their data.”. Customers “sell” their data all the time in the form of loyalty and rewards programs. This idea extends to every piece of customer loyalty.

Analytics 309
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Salesforce Launches NFT Cloud

Perficient

The first version of NFT Cloud was released in a limited pilot in mid-June at the Salesforce Connections conference in Chicago. In addition, Salesforce’s customers can host branded marketplaces on their own sites while Salesforce handles the backend and authentication, enabling the delivery of a more secure checkout experience.

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Kroger And Walgreens Expand Pilot To Include Kroger Express, Home Chef Kits

PYMNTS

In a press release , the two companies said the concept will offer 2,3000 Our Brands and national products such as meat, dairy, grocery and meal kits. “We We are redefining the customer experience in a variety of ways through Restock Kroger, including innovative partnerships like our test-and-learn pilot with Walgreens.

Kentucky 116
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Grocery Round-Up: SNAP’s Delivery Expansion, Amazon’s No Charge Pick-ups And The Store Building Binge

PYMNTS

Consumers may be converting to digital shopping methods, but physical grocery stores are still opening, with Amazon , Whole Foods and ALDI all making plans to cut the ribbon on new brick-and-mortar sites in Chicago and other major metros nationwide. channel performance at Ipsos noted in a statement.

Arizona 170
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How Experiential Retail Is Giving Physical Stores An Edge

PYMNTS

But experiential marketing is also a customer-centric strategy intended to drive customer retention and strengthen the bond between retailer and consumer. According to a recent report from Forrester and Adobe , brands defined as “experience-driven” grow at a clip of 19 percent per year, compared to 13 percent for others.

Retail 210
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‘Buy Now Pay Later’ Breaks Through

PYMNTS

cities (LA, Chicago, Brooklyn, Houston, Philadelphia) seeing the greatest action. Top retailers using BNPL include DSW, Urban Outfitters and Ulta Beauty , and popular brands included ColourPop and Ray-Ban, among others. Afterpay reported $160 million in BNPL sales during Black Friday/Cyber Monday 2019, with five U.S.

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Taking The Convenience Store Uptown, Upscale And Omnichannel

PYMNTS

But Foxtrot, a small company out of Chicago, is reinventing convenience store retail and taking it uptown. It’s an ambitious business model, which so far has been limited to eight locations in Chicago, but certainly enough to prove the concept for LaVitola, who is an investment banker by trade, and his team.

Chicago 130