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What Does and Gen AI Strategy Look Like for a Community Bank?

South State Correspondent

In this article, we highlight some Gen AI strategy insights for community banks and provide tools to help bankers advance their programs. For example, in the next year, does the bank want to focus on making its employees more productive or enhancing customer experience.

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How banks attract new deposits in a competitive landscape

Abrigo

To succeed, banks must carefully balance competitive offerings with cost control while leveraging technology and relationship-building strategies to attract new deposits. Data-driven personalization , using customer insights to offer relevant financial products at the right time.

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How to Increase Debit Card Profitability

South State Correspondent

If you are not writing checks (and fewer customers are these days) and your bank does not have its credit card program in-house, then it is likely that your debit card is the only physical manifestation of your bank outside of the mobile app. Preparing for the Future of Interchange The debit card is a banking workhorse.

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5 things banks need to do to boost customer experience

NCR

With the landscape shifting rapidly for the financial services industry – thanks to the rise of digital and changing consumer expectations – being able to provide a strong customer experience (CX) can be a key differentiator that helps banks stand out in a crowded and increasingly competitive market.

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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

For inspiration in banking innovation, we often look to other industries. Honkook Kim and his Gentle Monster Brand is a perfect example. With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank.

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The BaaS Gold Rush is On

Gonzobanker

Early adopters are earning prestige while investors and a hoard of community banks explore the opportunity to tap into this new source of revenue. Bank execs looking to champion a BaaS initiative must find the balance between the traditional business case model and an innovative investment strategy to drive future growth.

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Why boosting your check fraud prevention is worth the effort

Abrigo

Takeaway 2 Community banks may face challenges seeking reimbursement for breach of warranty claims filed with other FIs. Takeaway 3 Banks and credit unions should leverage new tools to improve check fraud prevention that can ease the burden on their staff and safeguard customers.

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