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Who is Coming After Gen Z and What Will They Expect from a Customer Experience?

Perficient

Seems like a good customer experience aided by the right tools and technologies will be p assé for this generation. a pandemic resulting in: rapidly shifting social and community norms. feelings of personal, family, community, and world ‘ stuckness ‘ So What? Day trips to the Moon.

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What Does and Gen AI Strategy Look Like for a Community Bank?

South State Correspondent

In this article, we highlight some Gen AI strategy insights for community banks and provide tools to help bankers advance their programs. For example, in the next year, does the bank want to focus on making its employees more productive or enhancing customer experience. appeared first on SouthState Correspondent Division.

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How banks attract new deposits in a competitive landscape

Abrigo

Community banks have a unique opportunity to strengthen their deposit base by embracing digital transformation, optimizing customer engagement, and enhancing their product offerings. Data-driven personalization , using customer insights to offer relevant financial products at the right time.

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Perficient Named 2021 Acquia Partner of the Year for Drupal Cloud

Perficient

The awards acknowledge excellence in overall revenue performance, growth with Acquia’s Open Digital Experience Platform (DXP), outstanding contributions to Acquia product innovation, and impact on their communities. We’ve enhanced upon the Acquia Drupal Cloud to provide ideal experiences in healthcare that meet HIPAA requirements.”.

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Title Nine Boosts Its Brand, Customer Experience

PYMNTS

Developing a cohesive environment where both customers feel a sense of community and the website brand matches that can be a challenge. The retailer’s website has now upgraded its website for enhanced functionality, product content, personalized selling tools, improved checkout processes and a heightened mobile experience.

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5 Consumerism Tips for Healthcare

Perficient

You can get started by mapping the customer journey, uncovering pain points and opportunities across their interactions with your brand. Then widen your inquiry to learn from your customers as they interact with brands well outside your industry. portals, apps, communications and content strategy, etc.)

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Brand Differentiation – How One Bank Is Producing 132% Profit Growth

South State Correspondent

If your bank struggles to create a clear value proposition and brand differentiation, then we have a case study for you. Their secret – fanatical customer service. Instead of marketing, the Bank strategically focuses on two areas – product development and customer service. and became the most valuable bank in Latin America.

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