Bank Innovation

OCTOBER 29, 2019

Digital banking brand Varo has 1 million customers, and is pushing ahead with plans to become a nationally-chartered bank early next year, CEO Colin Walsh told Bank Innovation Tuesday.

National 284

National Innovation Digital Banking Branding 284

Jack Henry

APRIL 29, 2021

It may seem strange for you to put a spotlight on the notion that digital banking can be a prime target for scammers and fraudsters, but you should. Here, you’ll find three tips for helping you create a fraud education strategy that fits your brand.

Branding 88

Branding Fraud Strategy Digital Banking 88

PYMNTS

APRIL 10, 2019

As consumers flock to banking apps, succeeding in the world of digital banking is not as easy as it used to be when mobile apps emerged a decade ago. Around the Digital Banking World. However, legacy banks across the globe have been far from idle when it comes to digital and mobile innovation.

Mobile 185

Mobile Digital Banking social media Strategy 185

Insights on Business

FEBRUARY 13, 2019

For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. Next was born to complement Bradesco’s strategy. Hyper-connected journey.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

Celent Banking

AUGUST 4, 2015

A few months ago there was a question posed on Twitter which sparked a pretty intense debate : “What makes a bank a digital bank?” How far do incumbent banks have to go in order to adjust to the new age of digital financial services? At a very basic level, most bankers understand the importance of digital.

Digital Banking 100

Digital Banking Strategy Analytics Analysis 100

Perficient

DECEMBER 2, 2020

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. We know it’s impossible to make it work without the right strategies and technologies, and many different solutions are required to get it right. Join Us Next Week.

Data 294

Data Customer Experience Case Study Branding 294

PYMNTS

JULY 20, 2017

New players on the digital banking scene are hoping to change the game by looking to industries that are categorically unlike banks for inspiration. Over the past few years, dozens of so-called digital-only “challenger” banks have emerged on the financial scene, ready to compete with larger more traditional banks.

Digital Banking 128

Digital Banking Video Mobile Survey 128

Bank Innovation

MARCH 6, 2020

The inability to reach someone outside of business hours is a source of friction for some digital bank customers, but Rising Bank wants to set itself apart through one-on-one attention.

Digital Banking 221

Digital Banking Branding Customer Experience Innovation Strategies 221

PYMNTS

AUGUST 21, 2019

Legacy banks have their work cut out for them if they want to survive another century as key players in the digital banking world. This is driving legacy banks to take a closer look at their own products and strategies, with many rising to the challenge. Around the Digital Banking World.

Trends 194

Trends Digital Banking Innovation Regional 194

PYMNTS

NOVEMBER 8, 2017

Galvin sees the screens being added to ATMs as a brand opportunity through which banks and FIs can showcase new services, remind customers why they should feel safe working with that FI — say, by outlining new protective measures the FI has taken — drive donations to emergency relief funds, educate the consumer or reinforce the brand.

ATM 126

ATM Strategy Mobile Millennials 126

PYMNTS

MAY 15, 2019

Persuading customers to choose one bank over another is never an easy task, and it’s only become more challenging in the saturated digital banking space. Around the Digital Banking World. Deep Dive: How Banks can Overcome Challenges and Provide Seamless Digital Experiences. About the Tracker.

Digital Banking 189

Digital Banking Mobile Meeting Fintech 189

PYMNTS

JULY 30, 2020

The days of the ATM serving as just a quick cash dispensary are numbered, Sonia Sedler , Diebold Nixdorf ’s global head of managed services and banking strategy, told PYMNTS in a recent discussion. Sedler added that a robustly equipped ATM can extend a bank’s reach at a time when many FIs are closing branches to save money.

ATM 296

ATM Strategy Examples Branding 296

PYMNTS

OCTOBER 15, 2018

He added that the combined company will be focused on customer experience as it moves through its rebranding strategy in the next three years. “This is a unique combination that will enable us to compete with the large incumbent banks,” Duffy said.

Exercises 166

Exercises Branding Customer Experience Course 166

South State Correspondent

JULY 24, 2024

” This banker may even be thinking of starting a completely new digital bank using a high-yield account as its flagship product. If you have a unique brand, product, service or offering, this cost, and time, can be dramatically reduced. The logic that “rate sells itself” is true.

South Carolina 417

South Carolina Marketing Capital Idaho 417

BankInovation

MAY 21, 2020

Miami-based Pacific National Bank is using a stand-alone digital brand called Facile to reach younger customers and position itself for long-term success. It’s aimed at giving the bank a peak into what we think banking is going to look like.

Miami 98

Miami Digital Banking National Branding 98

PYMNTS

OCTOBER 11, 2019

Direct-to-consumer (DTC) brands are putting a new spin on athleisure wear , inspired by the CBD-based wellness trend. And, in digital banking, banks are innovating with their strategies for fraud protection and anti-money laundering (AML). All this, Today in Data.

Trends 122

Trends Innovation Technology Marketing 122

NCR

MARCH 12, 2018

This can make a big difference to the customer experience , strengthening brand loyalty by showing consumers that their provider is engaged with their needs and invested in delivering a beneficial, relevant service. The post Predictive analytics and its role in modern digital banking appeared first on Banking.com.

Analytics 75

Analytics Digital Banking Analysis Branding 75

PYMNTS

JULY 8, 2020

“The reality is that many banking processes aren’t yet able to fully take advantage of the cloud, and are relying on systems that can’t automatically adjust capacity.” . The pandemic has exposed the weakness of digital laggards. The effect has been both immediate and profound, a stress test for digital banking and commerce.

United States 176

United States System Strategy Digital Banking 176

South State Correspondent

FEBRUARY 22, 2023

The banker’s job is to separate those looking for a rate and those looking for another non-rate attribute such as safety, convenience, service, brand alignment, or similar. Convenience and brand, for example, play a huge part. The secret here is to have a clear strategy and understand your target customer base.

Management 195

Management Marketing Branding Strategy 195

Abrigo

JUNE 4, 2024

You might also like this on-demand webinar, "Navigating uncertain times: Strategies for risk management and compliance." watch now Takeaway 1 Banking professionals face challenges posed by interest rate changes. As Abrigo CEO Jay Blandford pointed out, community banks make up the only physical banking presence in one in three U.S.

Compliance 221

Compliance Community Community Bank Conference 221

Alex Jimenez

MAY 28, 2024

People’s attitudes towards brands, product, services, and experiences should be one of the data points considered by an organization, particularly in their design efforts. The danger lies in using these type of surveys and rationale for building strategy.

Survey 87

Survey Strategy ATM US 87

NCR

MAY 4, 2017

There are many reasons why, one of the most powerful of which is to strengthen brand loyalty and drive revenue generation by providing a seamless, rewarding customer experience. ” [ More than digital plus traditional: A truly omnichannel customer experience – McKinsey ]. The opportunities in omni-channel. Challenges to overcome.

Strategy 83

Strategy Customer Experience Retail Regional 83

PYMNTS

MAY 4, 2017

Regional banks have struggled to keep pace with technological shifts and maintain market share and have undertaken efforts to increase ATM counts to look bigger, perhaps, than they actually are, eyeing both brand presence and functionality. ATM access is critical for some services, as 55 percent of small businesses in the U.S.

ATM 192

ATM Millennials United States Study 192

PYMNTS

JUNE 19, 2020

The technology was created to help bank agents, digital channels, branches and customers handle their foreign exchange risk in an effectual as well as fast manner, according to an announcement. It can fully accommodate rapid business expansion and future needs for competitive Treasury management operations.”.

Risk Management 160

Risk Management Software Tools Management 160

PYMNTS

FEBRUARY 27, 2020

companies are facing opposition from unions, as British banks shift to accommodate customers’ widespread transitions to digital banking. Lloyds Banking Group, which includes the Lloyds, Halifax and Bank of Scotland brands, has cut around 5,000 staff members in the last two years.

Groups 131

Groups Taxes Branding Digital Banking 131

PYMNTS

JANUARY 11, 2021

Morgan's strategies to support treasurers' efforts through its own digitization roadmap. Of course, the digital transformation leaders this year were the organizations that prioritized technology from the onset. Treasurers As Strategic Leaders.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

NOVEMBER 20, 2020

The Apple Watch had a record-breaking 2019 , outselling the entire Swiss watch industry, a report by Strategy Analytics indicated in February. million for all Swiss watch brands combined. Wearables have also expanded their features to include digital payments. Apple shipped 30.7

Samsung 150

Samsung Apple Google Analytics 150

Gonzobanker

JULY 7, 2015

Yet while the demos and screen shots at events like Finovate have provided fascinating fodder regarding the future of digital banking, the FACTS show that these buzz-worthy players have had infinitesimal impact on market share. Bancorp Bank (Simple/PayPal et al) 1,495,558 4,499,959 3,004,401. billion in 2010. What’s Next?

Digital Banking 60

Digital Banking Industry Capital Strategy 60

PYMNTS

NOVEMBER 19, 2019

Banks are, however, revamping their approaches to these technologies on how they may be applied outside of their typical use cases, fending off cybercriminals who have a growing number of opportunities to access online banking platforms and customer data. Around The Digital Banking World. institution Barclays found.

Fraud 109

Fraud Digital Banking Innovation Data 109

PYMNTS

AUGUST 7, 2019

Increasingly, FinTechs are targeting corporate and small business banking friction, and exploring how open banking frameworks — including the use of application programming interfaces (APIs) and collaboration with traditional financial institutions — can achieve the disruption they’re looking for. On The Open Banking Path.

Fintech 181

Fintech Strategy Resources Payments 181

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. Consumers expect digital banking products that are easy to use and help improve the management of their finances.

Data 129

Data Customer Experience Innovation User Experience 129

Gonzobanker

AUGUST 28, 2020

When Cornerstone Advisors collected data from banks for its 2019 Cornerstone Performance Report , COVID-19 was an unknown. But even then, the number of median active mobile users reported by mid-size banks had increased nearly 40 percent over Cornerstone’s prior bank study in 2017. Digital Banking is Here to Stay.

How To 158

How To User Experience Resources Strategy 158

PYMNTS

MAY 22, 2019

Jim Priestley, chief revenue officer at Feedzai , pointed out that mobile banking has changed in the past five years — and as mobile banking efforts change, so, too, must the ways banks approach account openings. These strategies … need to include the entire customer life cycle,” he told PYMNTS.

Mobile 168

Mobile Fraud Online Strategy 168

PYMNTS

DECEMBER 11, 2020

Having back-end processes that can integrate and support services in multiple channels with the same level of attention is therefore key to marrying both online and physical for a consistent, bank-branded feel, he explained. “It It goes to consistency of process,” he said in a PYMNTS interview. Putting Omnichannel Into Context.

Groups 169

Groups Mobile Tools Branding 169

The Financial Brand

DECEMBER 18, 2022

This article Digital Banking Transformation Trends for 2023 appeared first on The Financial Brand. Many banks are focusing on digital transformation, but about one in three deploying it at scale or in part are disappointed. What's wrong?

Trends 43

Trends Digital Banking Branding Banking Trends 43

The Financial Brand

OCTOBER 22, 2024

This article 2025 Strategies: Excelling at the Basics & Striving for Digital Maturity appeared first on The Financial Brand. Digital banking success by 2030 will hinge on mastering basics that drive trust and loyalty. Learn how data-first institutions are leading the charge.

Strategy 35

Strategy Branding Digital Banking Data 35

American Banker

MARCH 8, 2022

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Branding 87

Branding Digital Banking Strategy 87