The Financial Brand

SEPTEMBER 28, 2020

Preoccupation with young consumers leads many to miss the huge digital potential of older adults. Often only small UX adjustments are needed. The post Why You Can’t Afford to Design Digital Banking Only for Gen Z appeared first on The Financial Brand.

Digital Banking 42

Digital Banking UX Branding Customer Experience 42

The Financial Brand

SEPTEMBER 14, 2020

Banks and credit unions can compete with challengers if they adopt a user-focused design approach to developing successful digital products. The post 5 Digital-First Strategies That Can Turn Banks Into UX Disruptors appeared first on The Financial Brand.

UX 41

UX Strategy Branding Customer Experience 41

The Financial Brand

APRIL 14, 2021

In a digital world, UX is key to winning loyalty. Banks and credit unions need to avoid pitfalls and create captivating experiences. The post 3 Ways to Create Digital Banking User Experiences that Build Loyalty appeared first on The Financial Brand.

User Experience 40

User Experience Digital Banking UX Branding 40

The Financial Brand

JANUARY 17, 2021

The post Habits That Stifle UX Innovation in Banking (and How to Change Them) appeared first on The Financial Brand. Hiring creative user experience pros won't help if they don't have the right support and culture. Three actions can help turn things around.

UX 38

UX Innovation How To User Experience 38

The Financial Brand

NOVEMBER 4, 2020

Personalized and frictionless engagement, beginning with digital account opening, is key to meeting tough challenges faced by the SMB market. The post Good Digital UX Is Now Table Stakes for Small Business Banking Success appeared first on The Financial Brand.

UX 36

UX Meeting Branding Marketing 36

The Financial Brand

NOVEMBER 8, 2020

In uncertain times, the commitment to being a digital banking champion is more important than ever, providing financial growth and resilience. The post The Qualities of a Digital Banking Champion appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Branding Customer Experience UX 43

The Financial Brand

JANUARY 14, 2019

The post Digital-First Banking Strategies Will Fail If You Don’t Prioritize UX appeared first on The Financial Brand. With new technologies, you must minimize consumer confusion by designing systems around those who are the least tech-savvy.

UX 31

UX Strategy Branding System 31

The Financial Brand

FEBRUARY 16, 2021

The post 5 Things You Must Do to Become a True Digital Banking Competitor appeared first on The Financial Brand. Functionality is the foundation, but is not sufficient to differentiate your institution. Four other user experience elements are required.

Digital Banking 37

Digital Banking User Experience Branding Customer Experience 37

Gonzobanker

DECEMBER 20, 2019

The Ecosystem Award – Goes to Partners Credit Union for its collaborative member experience work with digital banking vendor Kony (now part of Temenos). The digital banking provider helped implement digital competitiveness against big banks that Partners sought. Overpriced Unicorn (a.k.a. Be their Yoda.”.

Idaho 148

Idaho Conference Data Marketing 148

Celent Banking

MAY 5, 2017

It seems like almost weekly I’m hearing something about a new challenger or digital-only bank brand. Challenger institutions have been an important part of the banking ecosystem. The velocity of news is substantial, but despite years of hype, it seems this class of institution is still largely treading water.

UX 125

UX Technology Groups US 125

Gonzobanker

FEBRUARY 23, 2022

Companies like Synctera and Treasury Prime are acting as “matchmakers” between community banks and fintechs and even offering access to their application programming interface (API) sandbox for developers to test early-stage fintech ideas. Fintechs in need of charters are prompting new banks to enter BaaS seeking a “white whale.”

Community Bank 112

Community Bank Strategy Risk Management Fintech 112

CB Insights

AUGUST 2, 2018

One of the biggest trends in fintech today is the rise of digital banking products like mobile checking accounts and new debit cards. From Square to Paypal, a host of fintechs are creating products that let consumers spend money directly out of digital accounts using a physical card. ux to help target existing clients.

Cards 71

Cards Fintech UX Strategy 71

BankNXT

JANUARY 8, 2018

Benedict Shegog reveals the 11 fintech brands that deserve recognition for 2017 in this 11FS 'best of' fintech roundup. 11FS Pulse ‘best of 2017’ awards on BankNXT.

Branding 49

Branding Fintech User Experience UX 49

CB Insights

APRIL 29, 2019

As of this publication, LinkedIn showed active listings for a UX design alchemist at Critical TechWorks and a product and solutions development alchemist at Together Abroad. Brand Warrior. was hiring almost 700 brand warriors to work in its call center. This is not the only alchemist position out there. Source: Jorge Royan.

Innovation 78

Innovation Software Taxes Google 78

Fintech Labs Insights

MARCH 4, 2020

The first pure-play digital bank Security First Network Bank (SFNB) launched in 1995, just a year after Amazon.com. But unlike ecommerce, digital-only banking was slow to catch on. Under that definition, PayPal is a business “bank” as is Square and Amazon. Source: CB Insights. Bento for Business. in ’16). –

Digital Banking 15

Digital Banking San Francisco UX Austin 15

The Financial Brand

DECEMBER 7, 2021

Financial institutions that combine effective digital solutions with an emotional user experience will stand out in an ocean of sameness. The post Banking with Soul: 7 Requirements to Succeed in the Experience Economy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

User Experience 41

User Experience Banking Trends Analysis Branding 41

The Financial Brand

DECEMBER 12, 2021

Shifting consumer habits and the emergence of new technologies has put pressure on financial institutions to improve mobile banking experiences. The post Consumers Demanding Enhanced Features From Mobile Banking Apps appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Mobile 43

Mobile Banking Trends Analysis Trends 43

The Financial Brand

NOVEMBER 24, 2020

Banks and credit unions shouldn't focus solely on creating a better mobile experience, but build a holistic relationship based on trust. The post Satisfaction Drops As People Bank Digitally More Often: How to Avoid That appeared first on The Financial Brand.

How To 41

How To Branding Mobile Customer Experience 41

Fintech Labs Insights

SEPTEMBER 3, 2015

Urban FT (UFT) delivers an enterprise grade platform to both financial and non-financial issuers to give their customers industry leading digital banking products. Powerful management tools for custom branding and functionality. Mark Kilpatrick, Chief Product & Brand Officer.

UX 12

UX New York Branding Conference 12

Gonzobanker

DECEMBER 19, 2022

Benson Porter, Boeing Employees CreditUnion – Porter led BECU through an amazing streak of growth in the Pacific Northwest, all while building an innovative, stakeholder-driven brand respected nationally. Goes to Allison Netzer and Liz High for their provocative tome, Think Like a Brand, Not a Bank. Goes to CSI.

Community 216

Community Fintech Industry Innovation 216

Fintech Labs Insights

APRIL 16, 2020

But unlike the previous initial recoveries, we’ll see strong traction from the existing fintech brands as banks finally toss out their legacy branch-based systems (which will have been proven unnecessary during the coronavirus) and funnel buckets of that money into digital tech. . – Digital Banks for Small Businesses.

Fintech 15

Fintech Community UX Comparison 15

Fintech Labs Insights

JUNE 1, 2016

If only it had been equally savvy in its underwriting skills , it would be a digital banking giant by now. In an era where most traditional brands dumped everything they could think of on the homepage, NextCard made due with just 50 words of copy, an almost “Google-like” experience (and this was before Google).

Seattle 12

Seattle Google Washington Maine 12