PYMNTS

DECEMBER 27, 2016

Payments 2016: The Year of Payment Innovation Via Predictive Analytics. This was the year for payment innovation through predictive analytics. Enova’s 2016 payment innovations were powered by our real-time predictive analytics and on-demand decision-making technology. Enova also avoids unnecessary ACH fees in this way.

Analytics 110

Analytics Innovation Payments eBook 110

Gonzobanker

APRIL 24, 2019

In five short years, The Financial Brand Forum has grown from startup to become the preeminent financial industry event. A few nuggets: Marketing spend is the one place where banks can innovate quickly vs. waiting for long-haul tech and people-based transformations. Tip of the hat to The Financial Brand’s Jeffry Pilcher.

Branding 132

Branding Conference Strategy Oregon 132

PYMNTS

APRIL 19, 2017

But in a world where consumers can virtually buy any product from any retailer with a few clicks, apparel brands have found themselves to be far less influential than they once were. Brands can’t afford to bet wrong on what products will appeal to customers. “You Brands immediately wanted to do two things,” Fields said.

Branding 108

Branding Retail Data Survey 108

PYMNTS

JANUARY 26, 2021

Jacqui Kearns , chief brand officer for Affinity Federal Credit Union, talked with PYMNTS about why CUs must fast-track digital innovation to meet security, customer service and competitive challenges, especially during the pandemic and beyond. To get the full story, download the Tracker.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

DECEMBER 6, 2017

In short, customers want innovation, but restaurants, largely, aren’t giving it to them. The Index’s inaugural edition explores why companies in the $230 billion QSR space struggle to innovate, and how they can change that reputation. According to PYMNTS research, most brands in the QSR space are losing the innovation race.

Innovation 120

Innovation Study St. Louis Google 120

PYMNTS

OCTOBER 6, 2020

For more on these and other order to eat news items, download this month’s Tracker. This month’s Deep Dive explores how restaurants, such as Chipotle and Shake Shack are innovating their drive-thrus and ordering solutions to satisfy customers’ ever-evolving demands. Developments From The Order To Eat World. About The Tracker.

Report 237

Report Innovation Boston Chicago 237

PYMNTS

OCTOBER 3, 2019

The sale of shoes online has come a long way since the dawn of eCommerce – and footwear continues to help drive innovation in the retail space. Headquartered in Marche, Italy, Tod’s said it appointed Domizi as its chief digital and innovation officer in a bid to streamline the company’s ongoing digital transformation. Nike and Voice.

Innovation 116

Innovation Retail Google Online 116

PYMNTS

APRIL 4, 2019

As Chipotle continues its digital efforts, the chain’s stock is having its best year since 2013, with part of the increase credited to investors liking CEO Brian Niccol , who joined the chain about a year ago after turning Taco Bell into a lifestyle brand and introducing breakfast at the quick service restaurant. Chipotle’s Digital Gains.

Innovation 136

Innovation National Mobile Trends 136

South State Correspondent

FEBRUARY 4, 2025

Governance and Data A Gen AI strategy is like any other strategy with the exception that it is a brand-new field. To download a set of sample use cases written within a strategic framework, go Sample Gen AI Strategy Use Cases 020425v.

Community Bank 195

Community Bank Strategy Community Tools 195

Bank Innovation

AUGUST 12, 2019

The Royal Bank of Canada is giving its app a millennial makeover and branding the new offering RBC Mobile Student Edition. For customers under 22 years of age, they can opt to download a student version of the app with an interface designed for younger customers. The new app features include financial literacy tools and […].

Millennials 170

Millennials Tools Branding Mobile 170

PYMNTS

JUNE 9, 2017

In the early days of the Internet, brands and businesses knew they wanted to get online, but they just weren’t quite sure why, or how best to do it. In the early days, brand sites were ugly, clunky and not terribly useful. In the early days, brand sites were ugly, clunky and not terribly useful. Coming Customization.

Branding 101

Branding Mobile Retail Samsung 101

PYMNTS

MARCH 6, 2017

The layout has been re-arranged to accommodate a self-serve cosmetic area and a fragrance room that gives shoppers the option to explore perfumes by scent type instead of brand. The store also features charging station for phones and a RockBot, which allows customers to download an app and select a song to play across the second floor.

Fort Worth 129

Fort Worth Innovation Dallas Retail 129

Chris Skinner

FEBRUARY 21, 2017

11:FS CEO David Brear talks to him about why ‘Monzonauts’ are so crazy devoted to the brand. [You You can download and listen to this interview if you prefer] This isn’t your first startup. After studying law at Oxford, he went back to business and is now Co-Founder and CEO of digital bank Monzo.

Study 283

Study Training Fintech Digital Banking 283

PYMNTS

FEBRUARY 19, 2019

However, many QSRs, from Dunkin’ Brands to Taco Bell , are tuning to these digital innovations. These are just some of the ways that these companies are bringing innovative ordering and payment options to consumers in the digital age. For Baskin’ Robins, he noted that the brand continues to expand its DoorDash partnership.

Apple 174

Apple Branding Innovation Cards 174

PYMNTS

JULY 22, 2016

No, the only way you can get your hands on these “exclusive” bad boys is if you follow Warby Parker on Snapchat , where the brand shared a Snapchat story with its followers containing a URL taking users to a page where they could purchase the super-limited edition frames, according to TechCrunch.

Branding 100

Branding social media Video Retail 100

PYMNTS

SEPTEMBER 12, 2019

Christopher Thomas-Moore, Domino’s vice president of global eCommerce and digital marketing, explained that the availability of these programs can go a long way toward building a company’s brand in the eyes of consumers. The initial point of contact between a brand and the customer is key to building a long-term relationship.

Branding 134

Branding Mobile Meeting Michigan 134

PYMNTS

OCTOBER 22, 2020

The projects take “just moments” to put together, the release claims, and some are trained and available for download within an hour. The release says Sensory's new tech is “designed with flexibility in mind” and can be used by developers making proof-of-concepts or prototypes.

Training 174

Training Millennials Resources Study 174

PYMNTS

OCTOBER 8, 2020

Wuerch explained that consumers have become more budget-conscious and are therefore more selective about choosing new merchants or spending too much with familiar brands. Merchants are also examining how the pandemic has more broadly affected where and how consumers want to engage with their brands. . “We

Security 208

Security Branding Retail Fraud 208

PYMNTS

MAY 4, 2017

With all the new payment innovations on the scene, it seems like the paper check is the party guest that failed to RSVP and refuses to leave. Enter the brand new PYMNTS.com Disbursements Tracker, powered by Ingo Money. TO DOWNLOAD THE MAY EDITION OF THE PYMNTS.COM DISBURSEMENTS TRACKER™, CLICK THE BUTTON BELOW.

Innovation 112

Innovation Payments Report Tools 112

PYMNTS

SEPTEMBER 21, 2020

Still others are leveraging their mobile phones for innovative payment methods in brick-and-mortar stores, such as QR codes and other contactless payment options. times more consumer conversions for brands such as Estée Lauder, for example. Another study found that shopping app downloads in the U.S. The mobile linchpin .

Retail 243

Retail Online social media Mobile 243

PYMNTS

MARCH 27, 2019

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. According to the PYMNTS Retail Innovation Readiness Index , nearly eight in 10 accommodation and food services merchants — or 77.4 percent — cite innovation as key for keeping them in the hunt.

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

JANUARY 12, 2020

Bowman noted that Tap to Phone leverages EMV’s underlying capabilities, the growing base of contactless cards in consumers’ wallets and the partnership with Samsung to allow sellers to tap into new retail sales opportunities, simply by downloading an app onto a mobile device they already use. The Retail of the Future .

Retail 226

Retail Samsung Software Mobile 226

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. In fact, 47 percent of CE-focused firms considered their latest innovations to be very successful.

Data 129

Data Customer Experience Innovation User Experience 129

PYMNTS

OCTOBER 31, 2018

Before jumping head first onto the AR bandwagon, though, retailers need to ask themselves: How do AR features like these build up the brand names of the retailers that use them? To read the feature story and get a close look into how AR is laying the foundation for retail’s next state of evolution, download the new Digital Consumer Report.

Retail 173

Retail Report social media Samsung 173

PYMNTS

JULY 27, 2016

Whatley noted that the payment solution has enabled many charities to accept credit cards, including the Children’s Miracle Network Hospital, which uses DipJar in both a retail setting to collect money for itself and to collect money at events, and The Salvation Army, which uses branded DipJars for various campaigns.

Innovation 100

Innovation Marketing Payments Community 100

PYMNTS

JUNE 30, 2020

Members are seeking seamless digital services for speed and convenience, but they also expect their CUs to offer innovative loyalty and rewards programs that add value to their experiences. The Credit Union Innovation Playbook: Loyalty Innovation Edition revealed that 49.1 Developments From the CU Space.

Report 133

Report Innovation Florida Cards 133

PYMNTS

NOVEMBER 12, 2020

Affordability is also crucial in today's environment and remains a cornerstone of the McDonald's brand,” the company statement said, going on to say it would be testing new concepts and technology to make the drive-thru experience faster. Coffee Is Ground Zero. monthly subscription in February. Not Just Loyalty.

Phoenix 206

Phoenix Video Illinois Branding 206

PYMNTS

DECEMBER 30, 2016

Here is the response from Florin Arghirescu, SVP of business relationships and innovation at Synchrony Financial …. Innovative POS companies like Poynt and Clover are reinventing the most painful point of the shopping experience: the checkout process. Download the eBook. Payments 2016: The Year Of The “Ecosystem,” Redefined.

eBook 140

eBook Payments Customer Experience Retail 140

PYMNTS

JULY 23, 2020

The fluidity of today’s workforce has only further heightened the need for companies to pay their people in flexible and innovative ways. This includes details on how to download the digital wallet and app. A few days later, employees receive a Ceridian-branded reloadable Mastercard linked directly to their account.

Study 214

Study How To Meeting Management 214

PYMNTS

JANUARY 17, 2020

CarGurus is a successful company that went public in 2017, and it’s going to keep Autolist as its own brand and website. Their popular mobile app has millions of downloads, and we believe that engaged audience will provide yet another source of low-funnel shoppers for our dealers.”.

San Francisco 130

San Francisco Boston Leadership Branding 130

Perficient

OCTOBER 29, 2020

For any brand that promises to entertain, motivation should center on pleasure. That meant it needed viewers to not only discover its brand, download its app, register and begin watching but also to subscribe at either a $5 or $8 monthly payment level. In the FBM, motivation is defined as the reason for action.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

MARCH 25, 2019

The topic of conversation was the inevitable consolidation of the payments sector, as scale becomes critical to optimizing the payments experience and innovating new payments flows. Innovations in apps, tech and digital payments have introduced the consumer to new ways to pay for food, and new options for where it is ordered and eaten.

Payments 198

Payments Innovation Branding Operations 198

PYMNTS

FEBRUARY 18, 2020

Mediterranean QSR Dill & Parsley and sandwich brand Cousins Subs recently both encouraged consumers to buy directly from them with the launch of new ordering apps that also offer promotions. The brand is now piloting a new store model intended to better support such takeout and delivery purchases.

Millennials 232

Millennials Trends Strategy United States 232

PYMNTS

FEBRUARY 25, 2020

Admiring their work, 44 percent said they’d download the mobile card they had just created, presumably trading in their limited and fee-laden legacy bank cards. A lot of banking customers are going to switch brands this year, and services like mobile cards will be decisive for them. Follow the Smart(phone) Crowd.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

JANUARY 8, 2021

Consumers, according to the report, “largely ignored consumer-facing website features that were more related to branding than demonstrable end-user value.”. SMBS Outpaced Top Retailers When It Came To Innovation Adoption . What they want primarily, according to the index, is practical utility. percent), however.

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

FEBRUARY 24, 2020

The February Mobile Order-Ahead Tracker® explores the latest digital ordering developments, including new digital ordering milestones for Starbucks, the expansion of mobile order-ahead into new areas like groceries and innovative artificial intelligence (AI)-based fraud prevention solutions that could shake up the field.

Data 214

Data Fraud Mobile Florida 214

PYMNTS

APRIL 1, 2019

Apple, the company that transformed how consumers listened to music with the iPod, was outplayed by an innovator with a new business model and a cross-platform, cross-device appeal. Then there’s the Apple Card, now one of literally hundreds of co-branded credit cards in the market. Even the titanium form factor is old news.

Apple 179

Apple Google Cards Video 179