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Your Guide to Healthcare Journey Maps

Perficient

Healthcare is also undergoing a retail revolution – with places like Amazon, CVS, Walgreens and others disrupting how patients receive care. The result: Learning from retail, patients are demanding greater ease and transparency in healthcare. But navigating the health system is more complicated than ever.

Exercises 332
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Will Exercise Junkies ‘Save’ The Smartwatch?

PYMNTS

In fact, the smartwatch industry remains very much a niche and specialized market, one that Apple and other brands and retailers have not done a very good job capitalizing on or monetizing so far. So, if the smartwatch has a future — and companies like Apple are praying that it does — maybe it’s with the uber-fit exercise junkies?

Exercises 100
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Could TJX, Other Offline Retailers Regret Their eCommerce Abandonment?

PYMNTS

It seems like a year ago, but it was actually only March 8 when discount retailer Burlington announced that it was abandoning its admittedly watered-down eCommerce offering. On one hand, the best way to get people in stores and avoid the fate of other brick-and-mortar retailers was to make online sales the only option.

Retail 164
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Walgreens Adds To Digital 3.0 Momentum

PYMNTS

The digital shift at retail continued its momentum this week as Walgreens and Lululemon both made significant moves to embrace the online consumer experience. pharmacy brand) access to customer data as they navigate online channels and provide consumers with more eCommerce options from the brands. “At

Exercises 249
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PayPal Invests In Extend As Merchants Seek New Ways To Boost Online Conversion

PYMNTS

Retailers] are seeing double-digit higher conversion rates when an extended warranty is shown – not on the extended warranty, but conversion rates on the product itself,” Levin said. PYMNTS’ Retail Product Insurance Study found just such growing interest in extended warranties among some 2,700 online shoppers surveyed.

Online 334
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Predictive Analytics Are Retailers’ Crystal Ball

PYMNTS

Can predicting the future help retailers and other organizations avoid negative outcomes? It’s not just a thought exercise: By analyzing the past, organizations can shape the future they want to see, starting with creating the best possible user experience. On a retail site, Sweary continued, the goal is for people to buy.

Analytics 152
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Saving Main Street: Running Retailers Take The Baton

PYMNTS

Schalow and his members are upbeat about their prospects for the sport and for independent retailers as they reopen. The first is the general commitment to exercise as seen through the soaring success of Peloton. At that time (mid-March), the independent running retailers were deemed nonessential and therefore closed.

Maine 130