PYMNTS

FEBRUARY 23, 2020

To offer expanded services as it pursues a digital innovation strategy of harnessing partnerships to provide an enhanced customer experience, Fifth Third is teaming with Fundation for small business loans. Graziano continued, “This collaboration does exactly that.

Customer Experience 130

Customer Experience Innovation Strategies Guidelines Meeting 130

The Financial Brand

AUGUST 3, 2021

The post Starling Bank’s Dead-Serious Strategy: Growing Into a Megabank Rival appeared first on The Financial Brand - Banking Trends, Analysis & Insights. In 10 to 15 years, CEO Anne Boden believes people will be talking about Chase and Starling Bank, not Chase and Wells – it's her goal.

Strategy 38

Strategy Banking Trends Analysis Trends 38

BankInovation

JUNE 19, 2020

This week, Bank Innovation took a look a Verint report that ranked some of the country’s biggest banks based on their crisis customer experience during the COVID-19 pandemic. Smaller banks, meanwhile, are pursuing stand-alone brands despite the fact that bigger banks have stumbled with their own digital offshoots.

Branding 64

Branding Customer Experience Innovation Report 64

The Financial Brand

NOVEMBER 9, 2020

The post Challenger Bank Strategies for Banks and Credit Unions appeared first on The Financial Brand. Taking a page from challengers' playbooks can help traditional institutions avoid the 'commodity' product trap and spur customer acquisition.

Strategy 36

Strategy Branding Customer Experience Innovation Strategies 36

The Financial Brand

APRIL 21, 2021

The post How One Community Bank Built its Strategy from an ROA/ROE Analysis appeared first on The Financial Brand. With a niche focus, the bank concentrates on a few things it’s really good at that big banks can't touch and fintechs haven't pounced on.

Community Bank 37

Community Bank Analysis Community Strategy 37

South State Correspondent

SEPTEMBER 20, 2022

Most banks will target around 6% of revenues next year for their marketing budget, and banks with strong brands and marketing programs target above 7%. All involved in any marketing effort should understand if it is about branding, sales funnel acquisition, funnel movement, conversion, or retention.

Conference 195

Conference Marketing social media Data 195

Bank Innovation

FEBRUARY 10, 2020

Capital One is determined to turn its digital assistant Eno into an affable, personal finance watchdog to build loyalty between the brand and customers. Three years after Eno’s launch, the bank is adding capabilities that go beyond simple balance inquiries to proactive insights on customers’ spending behaviors.

Capital 322

Capital Branding Innovation Strategies Strategy 322

The Financial Brand

JULY 26, 2021

187-year-old savings bank stakes its future on a scalable combination of a digital-only brand, well-trained people and data analytics. The post A Small Bank Believes Its Digital Brand Will Succeed Where Chase Failed appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Branding 43

Branding Training Analytics Banking Trends 43

The Financial Brand

SEPTEMBER 11, 2018

JPMorgan Chase has embarked on a long-term mobile-first strategy, using multiple platforms to deliver a better digital experience. The post Chase Commits To Long-Term ‘Digital Everything’ Strategy appeared first on The Financial Brand.

Strategy 33

Strategy Branding Mobile Innovation Strategies 33

PYMNTS

APRIL 2, 2020

Credit unions must discover where and how their members want to transact and then ensure their in-house growth and innovation strategies match up with those preferences. Attracting Customers With Unique Brand, Financial Stability. USSFCU was chartered in 1935 by nine U.S.

United States 174

United States Security Innovation Mobile 174

The Financial Brand

MARCH 27, 2019

Aspiration Financial builds its brand on an unusual eco-friendly promise and lets consumers set their own fees (even $0, if they choose). The post New Fintech Bank Reinvents Itself With Bold Brand Position appeared first on The Financial Brand.

Branding 31

Branding Fintech Innovation Strategies Strategy 31

The Financial Brand

SEPTEMBER 9, 2021

Equipped with all its own technology, the neobank's Gen Z strategy targets legacy institutions. The post Fintech Success Story: How ‘Current’ Is Rising To Be The #2 Neobank appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Current isn't just another fintech.

Fintech 43

Fintech Banking Trends Analysis Strategy 43

The Financial Brand

AUGUST 29, 2021

Clear strategies and definite actions are needed. The post 10 Factors That Will Determine Banks’ Future Relevance appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Banks and credit unions no longer have a cushion of time to meet competitive challenges.

Banking Trends 43

Banking Trends Analysis Strategy Meeting 43

BankInovation

MAY 8, 2020

But as banks double down on their social media strategies, focusing on humanizing the brand rather than selling products could yield greater returns in the long run. […].

social media 13

social media Strategy Branding Innovation Strategies 13

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

The Financial Brand

AUGUST 9, 2020

The potential of digital banking transformation will fall short if investments do not align with known strategies for success. The post Pandemic Reveals Digital Banking Transformation Paradoxes appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Strategy Branding Innovation Strategies 43

The Financial Brand

JULY 26, 2020

Here's why all banks and credit unions must have a strategy for a trend that's reshaping banking. The post Open Banking Gets a Jump Start from COVID appeared first on The Financial Brand. In some ways the U.S. has passed Europe.

Strategy 43

Strategy Trends Branding Customer Experience 43

The Financial Brand

FEBRUARY 1, 2021

But sound strategy beats sleepless nights. appeared first on The Financial Brand. Dismissing challengers in any form is a luxury no bank or credit union can afford any longer. The post Do Fintechs Scare You As Much As They Do These CEOs?

Fintech 35

Fintech Strategy Branding Innovation Strategies 35

BankInovation

NOVEMBER 23, 2020

Google’s growing portfolio of bank partnerships is signaling a trend among legacy institutions that co-branded Banking-as-a-Service (BaaS) might be the easiest way to maintain market share in a world gone increasingly digital.

Google 98

Google Trends Branding Marketing 98

BankInovation

MAY 22, 2020

The company told Bank Innovation it wants to eliminate cost as a barrier for smaller banks and credit unions to sign up for the service. Barwick Bank, meanwhile, is using technology from Finastra to create brand new digital channels. The bank currently […].

Innovation 98

Innovation Branding Technology Company 98

BankInovation

MAY 21, 2020

Miami-based Pacific National Bank is using a stand-alone digital brand called Facile to reach younger customers and position itself for long-term success. It’s aimed at giving the bank a peak into what we think banking is going to look like. There is certainly a change that is going on now,” said Carlos Mejia, senior vice […].

Miami 98

Miami Digital Banking National Branding 98

The Financial Brand

FEBRUARY 1, 2021

But sound strategy beats sleepless nights. appeared first on The Financial Brand. Dismissing challengers in any form is a luxury no bank or credit union can afford any longer. The post Do Fintechs Scare You As Much As They Do These CEOs?

Fintech 22

Fintech Strategy Branding Innovation Strategies 22

BankInovation

JUNE 18, 2020

Some of the largest banks in the world have stumbled this past year with their forays into standalone brands. Last summer, JPMorgan Chase shuttered its standalone app, Finn. Royal Bank of Scotland followed suit with Bo in May. Wells Fargo & Co.’s s Greenhouse is still in a seven-state pilot — after more than a year […].

Branding 81

Branding Customer Experience Innovation Strategies National 81

The Financial Brand

JUNE 20, 2018

Now is the time for all banks and credit unions to start planning the best direction for their open banking platform strategies. The post Financial Institutions Should Explore Open Banking Options Today appeared first on The Financial Brand.

Strategy 33

Strategy Branding Innovation Strategies Digital Banking 33

The Financial Brand

JUNE 20, 2018

Now is the time for all banks and credit unions to start planning the best direction for their open banking platform strategies. The post Financial Institutions Must Explore Open Banking Options Today appeared first on The Financial Brand.

Strategy 33

Strategy Branding Innovation Strategies Digital Banking 33

The Financial Brand

JANUARY 12, 2022

The post Technology Is Only One Piece of True Digital Transformation in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Banks and credit unions have readily embraced 'digital transformation,' but few understand what it entails beyond customer-facing apps.

Technology 43

Technology Banking Trends Analysis Trends 43

The Financial Brand

JANUARY 2, 2022

The post Retail Banking Reflections and Keys to Success for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The best way to prepare for the future is to reflect on the progress and shortfalls of the past.

Retail 43

Retail Banking Trends Analysis Trends 43

The Financial Brand

JANUARY 20, 2022

The post 9 Misunderstood Fintech Trends Impacting Retail Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Others, like embedded finance and DeFi are emerging. Not all trends will have equal impact.

Trends 43

Trends Retail Fintech Banking Trends 43

The Financial Brand

DECEMBER 6, 2021

The post The Future of Mobile Banking Beyond Smartphones appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Smart glasses could be the mobile device of the future, replacing the smartphone as the main way consumers bank and pay digitally.

Mobile 43

Mobile Banking Trends Maine Analysis 43

The Financial Brand

OCTOBER 7, 2021

The post Digital Banking Disruption Has Only Just Begun appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Financial institutions that plan in anticipation of ongoing disruption will be better prepared for future challenges and competitive opportunities.

Digital Banking 43

Digital Banking Banking Trends Analysis Trends 43

The Financial Brand

NOVEMBER 29, 2021

The post 6 Digital Banking Transformation Trends for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Banking still lags in several key areas of transformation. The difference now is that the urgency to move forward quickly is much greater.

Trends 43

Trends Digital Banking Banking Trends Analysis 43

The Financial Brand

NOVEMBER 7, 2021

The post 14 Surprising Projections on the Future of Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Research on the future of banking finds that most changes in the future of banking will be evolutions of the more recent past.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

OCTOBER 13, 2021

The post Digital Finance Penetration Surpasses That Of Social Media appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The integration of finance and digital technology has resulted in exponential growth of digital banking and fintech solutions.

social media 43

social media Banking Trends Analysis Digital Banking 43

The Financial Brand

MARCH 21, 2021

The BankMD brand is thriving where Chase and others have flopped. The post How a Small Bank’s Big Bet on Digital-Only Paid Off appeared first on The Financial Brand. Tailored high tech helps differentiate it from fintechs and big banks.

Branding 36

Branding Fintech Innovation Strategies Strategy 36

The Financial Brand

AUGUST 22, 2021

The post Open Banking Transforming Business Models Forever appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Financial institutions must embrace the open banking movement as a path to relationship growth and organizational efficiency.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

JULY 25, 2021

The post 6 Global Megatrends Impacting the Future of Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The banking industry requires new perspectives, solutions and business models that reflect the megatrends in other industries.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

JULY 25, 2021

The post 6 Global Megatrends That Are Impacting Banking’s Future appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The banking industry requires new perspectives, solutions and business models that reflect the megatrends in other industries.

Banking Trends 43

Banking Trends Analysis Trends Branding 43