Perficient

FEBRUARY 25, 2021

Our story so far has explored the gap between what customers expect and what brands deliver. This includes knowing how your peers and senior leadership perceive said maturity. When CX responsibility is divvied up across functional areas, brand consistency is likely to suffer. Maybe not just yet.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Chris Skinner

FEBRUARY 11, 2018

Things we’re reading today include … Brexit boost, Wall Street banking giant Citigroup Inc, have announced their intentions to set up a brand new innovation centre in London Lloyds sets ethnic leadership goal in first for FTSE-100 company Against the odds: Why customers often lose in battles with banks Credit … The post Things worth (..)

Leadership 171

Leadership Branding Innovation Company 171

PYMNTS

DECEMBER 18, 2020

Fueled by compelling innovative product and global brand momentum, we continue to extend our leadership. billion in Nike brand revenues, marking a rise of 8 percent from the past year on a currency-neutral basis. Our strategy is working, and we are excited for what’s ahead.”. All told, Nike reported $10.7 billion.

Leadership 229

Leadership Branding Regional America 229

PYMNTS

MARCH 16, 2017

Alber continued, “Entering 2017, we will continue to improve performance and increase our competitive advantage, with a focus on innovation in eCommerce, our products and service, and the retail experience. The company also announced some leadership changes that will take place within its Pottery Barn Brands.

Leadership 100

Leadership San Francisco Branding Customer Experience 100

Bank Innovation

DECEMBER 28, 2017

According to research from Walker, by the year 2020 client experience will overtake price and product as the key brand differentiator for business-to-business clients. To fully claim a seat at the leadership table requires alignment in four critical areas. Employer Branding: 10 Tips for Attracting and Retaining Top Talent.

Marketing 268

Marketing Leadership Trends Branding 268

Celent Banking

APRIL 28, 2017

My favorite and I believe useful analogy for banking system engineering is that of automobile engineering, an industry that has a similarly colorful past and has been marked by fits and starts of innovation over the past 120 years. FIS’s core banking "brands" (Systematics, Horizon, IBS, Profile, etc.)

Innovation 150

Innovation Detroit Community Bank Strategy 150

PYMNTS

FEBRUARY 26, 2020

Mastercard , like most consumer credit connected brands, was hit hard in the early days of the Great Recession. He has served as Mastercard’s Chief Product Officer since 2016 and has headed the network’s new products and innovation team since 2018.

Payments 274

Payments Course Fintech Cards 274

PYMNTS

DECEMBER 4, 2019

Barry Diller, chairman of the board, and Peter Kern, vice chairman and director, will oversee the company’s executive leadership team. travelers feel that brands should tailor their information based on personal preferences or past behaviors.”. Eric Hart, chief strategy officer, will serve as acting CFO.

Leadership 131

Leadership Industry Google Groups 131

PYMNTS

DECEMBER 4, 2019

Barry Diller, chairman of the board, and Peter Kern, vice chairman and director, will oversee the company’s executive leadership team. travelers feel that brands should tailor their information based on personal preferences or past behaviors.”. Eric Hart, chief strategy officer, will serve as acting CFO.

Leadership 130

Leadership Industry Google Groups 130

PYMNTS

SEPTEMBER 23, 2020

Payment innovators are migrating toward making payments nearly invisible to the payer, with the goal of enabling the movement of funds so seamless and friction-free that the user is less able to identify that a transaction is even taking place. FinTechs have had to take on a leadership role to embracing an imbedded payments experience.

Fintech 315

Fintech UX Cards Payments 315

Celent Banking

APRIL 28, 2017

My favorite and I believe useful analogy for banking system engineering is that of automobile engineering, an industry that has a similarly colorful past and has been marked by fits and starts of innovation over the past 120 years. FIS’s core banking "brands" (Systematics, Horizon, IBS, Profile, etc.)

Innovation 134

Innovation Detroit Community Bank Strategy 134

PYMNTS

OCTOBER 2, 2019

Although the startup will be a wholly-owned Uber subsidiary, Careem will continue to operate under its own brand, the news outlet reported. Innovation is at the heart of what we do at Careem , and has been critical to our success in winning over local markets,” said Co-founder and chief executive officer (CEO) Mudassir Sheikha. “As

Regional 188

Regional Leadership Innovation Operations 188

PYMNTS

JANUARY 14, 2019

Johnson will lead strategic marketing for PayPal and its associated brands, to help build on transformational work that the company says is already underway. PayPal has made strong progress over the past several years to advance our position as the leading digital payments platform and one of the most dynamic and valuable brands in the world.

Marketing 168

Marketing San Jose Leadership Branding 168

PYMNTS

JANUARY 2, 2019

Building on its leadership and expertise in the global online travel market, Booking is championing a digital revolution of travel experience. Booking also owns KAYAK, Priceline.com, Rentalcars.com and OpenTable , sites that can also help Didi expand.

Lending 183

Lending Leadership Apple America 183

Perficient

MARCH 8, 2023

Promote the advancement of women into leadership roles. The program has 10 courses in topics including business finance, digital marketing, and innovation strategy. Gone are the days when a company could just add some (traditionally) feminine branding and call its efforts toward gender inclusivity sufficient.

Innovation Strategies 275

Innovation Strategies Study Marketing Strategy 275

PYMNTS

MAY 24, 2018

After a leadership gap of more than half a year, Zulily has announced the successor to its departing CEO Darrell Cavens, who moved on to lead new ventures with QVC’s Qurate Retail Group. At Amazon, Yurcisin led clothing retail efforts, acting most recently as VP of the company’s private fashion labels, Softline Private Brands.

Leadership 100

Leadership Retail Groups Company 100

PYMNTS

MARCH 15, 2017

The company announced in a press release that Breitbard will also serve on the company’s leadership team. Mark brings significant retail leadership experience to Gap Inc., Breitbard has held leadership positions across Gap North America. Art Peck, president and CEO of Gap Inc., and Abercrombie & Fitch. “I

Leadership 101

Leadership Customer Experience Branding America 101

PYMNTS

NOVEMBER 9, 2018

The strength of our brand in Japan, the momentum in our business, and the spirit of our partners who proudly wear the green apron give me great confidence in our ability to elevate the Customer Experience and drive growth to continue to build our brand,” Kevin Johnson, Starbucks president and chief executive officer, said in a press release. “The

Leadership 145

Leadership Customer Experience Branding Mobile 145

PYMNTS

FEBRUARY 6, 2020

As it reaped the benefits of its digital investments, Dunkin’ Brands added 146 net new Dunkin’ and Baskin-Robbins locations around the world in Q4, with the inclusion of 76 net new Dunkin’ locations in the U.S. Digital Innovation. Dunkin’ Brands CEO Dave Hoffmann said in a call with analysts on Thursday (Feb.

Branding 130

Branding Innovation Leadership National 130

PYMNTS

JULY 29, 2019

We are focused on innovating to enable our clients to better serve their customers and end users so they can succeed in a rapidly changing world.”. The combined company will carry the Fiserv brand and will continue to trade on the Nasdaq Global Select Market under the ticker symbol FISV.

Data 185

Data Leadership Taxes System 185

PYMNTS

APRIL 12, 2018

“Kim has a strong track record of success working with some of the world’s most respected brands in payments and technology, which enhances our leadership team,” said Jeffery Yabuki, president and CEO of Fiserv.

US 124

US Cards Leadership ATM 124

Perficient

OCTOBER 29, 2020

For any brand that promises to entertain, motivation should center on pleasure. That meant it needed viewers to not only discover its brand, download its app, register and begin watching but also to subscribe at either a $5 or $8 monthly payment level. In the FBM, motivation is defined as the reason for action.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

JANUARY 17, 2020

CarGurus is a successful company that went public in 2017, and it’s going to keep Autolist as its own brand and website. PistonHeads also still operates under its own brand name. “We Like CarGurus, Autolist is a technology company with a pioneering mindset, which makes them a great fit with our innovative culture.

San Francisco 130

San Francisco Boston Leadership Branding 130

PYMNTS

FEBRUARY 14, 2018

After turning Taco Bell into a lifestyle brand and introducing breakfast at the quick service restaurant (QSR), CEO Brian Niccol is heading to Chipotle Mexican Grill. He also said his own efforts would be tied to innovation once the company found a replacement. “As

Branding 108

Branding Leadership Customer Experience Innovation 108

PYMNTS

DECEMBER 20, 2019

“I am delighted to join Western Union, an iconic global brand, and work with its deeply experienced leadership to grow the business and propel its new platform strategy,” said Swanback. .

Leadership 131

Leadership Guidelines Strategy National 131

PYMNTS

JANUARY 16, 2020

The company has achieved remarkable progress in digitalization, geographic expansion and strategic value creation under Jacques’ leadership and the stewardship of its existing shareholders, including controlling shareholder Silver Lake, whose principals I have known personally and professionally for years.”.

Taxes 130

Taxes New York Virginia Leadership 130

PYMNTS

OCTOBER 3, 2019

Although the startup will be a wholly-owned Uber subsidiary, Careem will continue to operate under its own brand, the news outlet reported. Uber paid $3.1 billion to take ownership. The deal is expected to close in January of 2020. Careem has 33 million customers and 1.2

Chicago 139

Chicago Leadership Regional Operations 139

PYMNTS

AUGUST 23, 2019

As Walmart transforms through innovation and investment to save customers time and money, we are continually adapting our organization to ensure we have the right talent and structure in place,” said Rachel Brand, executive vice president of global governance, chief legal officer and corporate secretary, per the company.

South Carolina 148

South Carolina Compliance New Jersey Leadership 148

PYMNTS

NOVEMBER 27, 2019

Each month’s box includes three unique training tools: a book on baseball , leadership or coaching and two pieces of equipment or game supplies. Coach Crates has teamed with nearly 30 brands. Beyond Coach Crates, other subscription innovators are aiming to curate selections of equipment for all sorts of sports.

Training 159

Training Resources Tools Leadership 159

PYMNTS

SEPTEMBER 15, 2019

The partnership with this transformative project taking shape under Stan Kroenke’s leadership is the perfect opportunity to drive awareness and trust in the SoFi brand as we continue to grow and reach members on a national level.”. “It

Los Angeles 134

Los Angeles National Leadership Branding 134

PYMNTS

JULY 18, 2016

Lintonsmith joined the company four years ago and is credited with “re-energizing” the growth of Quiznos’ stores and opening up the brand to the lucrative Chinese market. “During her tenure, Susan has consistently translated menu and marketing innovation into operational value. .

Branding 100

Branding Leadership Analysis Marketing 100

PYMNTS

AUGUST 16, 2017

According to a press release , the new capital will be used to fund product development and innovation, as well as to scale customer success globally. It is mind-boggling how antiquated the B2B sales process is between brands and retailers. Forrester Research recently reported that the U.S. trillion by 2021.

Branding 100

Branding Retail Leadership Marketing 100

PYMNTS

AUGUST 4, 2016

With partner rewards, Vantiv said it is increasing payments revenue opportunities; with partner resources, it is making it easier for its customers to sell by providing sales collateral, thought leadership content and a dedicated account team support. It’s a natural extension of our long history of partner-focused service.

Leadership 100

Leadership Resources Video Mobile 100

PYMNTS

NOVEMBER 21, 2018

millennials say they want to engage with a chatbot when communicating with a brand, less than 30 percent of small business leaders across the retail, construction, manufacturing and services sectors are incorporating chatbots. The Internet of Things is another area of technological innovation in which small firms are skeptical of its value.

Study 129

Study Survey Leadership Technology 129

PYMNTS

MARCH 3, 2020

And, from an innovation perspective, she noted that the company continues to be pleased with the results it sees from Amazon returns. Gass also noted in the earnings call that the company asserted the leadership of Kohl’s as an active destination for today’s family. Active And Digital.

Retail 150

Retail Leadership Branding Conference 150

Perficient

NOVEMBER 21, 2023

With nearly three decades of experience directing commercial lending, corporate finance, and insurance for leading brands, Perficient’s Insurance Principal, Brian Bell, stands at the forefront of our financial services practice. We’re always seeking the best and brightest to work with us.

Industry 221

Industry Meeting Conference Maine 221

PYMNTS

OCTOBER 22, 2019

With Mark’s leadership, Nike’s revenue tripled and Nike became one of the most iconic and innovative brands in the world,” Cook said. There was a scandal involving Nike’s head running coach and performance enhancing drugs, but Parker said that didn’t factor into the decision about the change in leadership.

Leadership 100

Leadership Apple Branding Innovation 100