Bank Innovation

JANUARY 2, 2020

Gartner’s Digital IQ Index for 2019 surveyed 80 banking and financial brands, including national banks, regional banks, online banks and fintech startups. It examined 1,200 data […].

Regional 273

Regional Study Survey National 273

PYMNTS

AUGUST 26, 2019

To provide men’s personal care items that feel like premium brands at accessible price points, eCommerce innovators are building product lines through the direct-to-consumer (DTC) model. Founder Matt Mullenax was inspired to start the brand after cutting his teeth in the DTC world as an early employee at Bonobos.

Branding 163

Branding Minneapolis social media Company 163

PYMNTS

SEPTEMBER 9, 2020

9) news release, Mastercard said a recent survey revealed 80 percent of central banks are engaged in some form of CBDCs, while 40 percent have moved from research to experimenting with concept and design, according to by the Bank for International Settlements. In a Wednesday (Sept. In a Wednesday (Sept.

cryptocurrency 330

cryptocurrency Regional Survey blockchain 330

Perficient

JULY 15, 2020

End goal is to find harmony across both the personas to drive revenue, innovation and product development improving brand recognition. Desired outcome of each stage is support the business in the most efficient and cost effective manner with an eye towards innovation and evolution. Innovation pains – build vs buy decisions.

Data 497

Data Customer Experience Analytics Industry 497

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). Stronger Ties.

Innovation 148

Innovation Retail Technology Operations 148

PYMNTS

FEBRUARY 19, 2019

Those who work in and around high tech and innovation are lulled into a narrative about progress being on a march ever forward, rarely slowing, never stopping and certainly never turning around and marching in the wrong direction. . Even worse, it’s having an impact on how quickly their innovations can get to market.

Innovation 160

Innovation Fintech Marketing Study 160

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. From Dunkin’ Brands to Grubhub , QSRs and ordering platforms are driving innovation with mobile ordering technology. QSRs are expanding their mobile order-ahead capabilities.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

APRIL 1, 2019

It’s a statement borne out by the new Credit Union Innovation Playbook , a PYMNTS/ PSCU collaboration. According to this survey of credit union customers, an overwhelming 81.3 They very naturally want to see those types of innovations incorporated into their banking relationships. But, Lynch noted, it is still a starting point.

Innovation 141

Innovation Fintech Fraud Security 141

Perficient

JULY 31, 2020

World Health Organization (WHO) Survey and Situation Report. Gartner says that in order for companies to innovate “their way beyond the post-COVID-19 world, data and analytics leaders require an ever-increasing velocity and scale of analysis in terms of processing and access to succeed in the face of unprecedented market shifts.”

Data 354

Data Analytics Strategy social media 354

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. More Innovation. Such desire for speed is also helping to drive innovation in other forms of gambling-related payments.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

APRIL 19, 2017

But in a world where consumers can virtually buy any product from any retailer with a few clicks, apparel brands have found themselves to be far less influential than they once were. Brands can’t afford to bet wrong on what products will appeal to customers. “You Brands immediately wanted to do two things,” Fields said.

Branding 108

Branding Retail Data Survey 108

Perficient

APRIL 20, 2023

The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S. In fact, Gartner shares that brands risk losing 38 percent of customers from poor personalization efforts. prefer to bank via a mobile app or website.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

PYMNTS

FEBRUARY 6, 2019

Consumers have thousands of health and beauty brands to choose from, and that pool has only grown larger as the global economy expands. To keep up with the competition, merchants recognize the need to innovate both online and in their physical stores. percent of merchants said customer loyalty was their top reason for innovating.

Innovation 176

Innovation Retail Online Resources 176

PYMNTS

JULY 29, 2016

Instagram followers and engagement has skyrocketed among brands and celebrities over the past year, according to a study by ARK Investment Management , illustrating that the photo-sharing social platform “seems to be cementing its position as the ideal platform for premium brand advertising.”. “In

Branding 100

Branding Survey Study Trends 100

PYMNTS

JANUARY 27, 2021

Brands like Panera Bread and Jimmy John’s positioned themselves well by being early adopters of Apple Pay and Google Pay. Guests feel safe, and the brands deliver an exceptional experience.”. A recent survey found that 68 percent of restaurateurs planned to boost their spending on innovative technologies in the next few years.

Branding 265

Branding Meeting Examples Training 265

PYMNTS

NOVEMBER 11, 2016

According to the BDO Retail Compass Survey of CMOs, nearly 60 percent of marketers plan to leverage mobile in their marketing strategies this holiday season. The BDO survey found that of those planning to leverage mobile in their holiday marketing strategies, about one-third will focus on targeted ads.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

PYMNTS

DECEMBER 21, 2020

“We designed the interior and exterior spaces like we had a blank sheet of paper, designing without preconceived notions of how a Burger King restaurant should look,” said Rapha Abreu, global head of Design at BK-parent Restaurant Brands International. The PYMNTS survey also found that 30.5 Way Beyond Burgers.

Kentucky 233

Kentucky Branding Survey Texas 233

Perficient

FEBRUARY 25, 2021

Our story so far has explored the gap between what customers expect and what brands deliver. When CX responsibility is divvied up across functional areas, brand consistency is likely to suffer. Customers expect dependable, connected experiences from brands. And now that improvements have been identified, it’s go-time — right?

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

OCTOBER 24, 2019

A new survey has found that the biggest obstacles hindering online retailers from doing business abroad is fraud prevention, and currency and payment processing. However, the survey reported that less than half of U.S. In fact, North America’s top 1000 eRetailers have sold $143 billion worth of goods to customers outside the U.S.,

Survey 101

Survey Fraud Retail Online 101

PYMNTS

FEBRUARY 20, 2020

Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. Our new platform is designed to help brands and creators realize that goal, and bring their products to life in minutes rather than weeks.”.

Retail 259

Retail Maine Technology Google 259

PYMNTS

MARCH 18, 2020

In one recent survey, 81 percent of Gen Z consumers said they prefer shopping in physical stores. The Retail Innovation Commerce Connected Playbook , done in partnership with First Data, now Fiserv , reveals the resilience of live retail – pandemics and same-day delivery be damned.

Innovation 130

Innovation Retail System Technology 130

PYMNTS

JANUARY 26, 2021

The pandemic has been driving consumer payment choices and purchasing behaviors, influencing how customers transact, which payments they use and why they use them, according to a new survey. Contactless payment innovation is underway at the nation’s CUs as the public shuns cash and even physical cards to lower the risks of infection.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

OCTOBER 1, 2020

A Mastercard survey revealed 76 percent of small businesses in North America said the pandemic prompted them to become more digital. The Digital Readiness Diagnostic was crafted to assess the digital strengths and weaknesses of a business. Those processors pledge to turn work with issuing banks to offer near-instant issuance of cards.

Tools 262

Tools Cards Guidelines Online 262

PYMNTS

DECEMBER 13, 2016

In announcing the recent findings of a survey spanning more than 1,000 tech human resources and recruiting professionals, Indeed, the job site, noted that almost nine of 10 respondents said that it remains an ongoing challenge to find, and hire, the right tech professionals. Thus, innovation suffers.

Innovation 100

Innovation Survey Comparison Resources 100

PYMNTS

DECEMBER 30, 2020

This year will not only go down in history as “the year of the pandemic,” but for consumer packaged goods brands, it will also be known as “the year of direct to consumer.”. consumers surveyed (37 percent) are interested in direct-to-consumer sales. 1 reason cited involves loyalty to well-known brands. For example, 43.9

Branding 257

Branding Millennials Retail social media 257

PYMNTS

SEPTEMBER 6, 2016

Let’s face it, data analysis can be a costly and time-consuming affair and can sometimes take weeks or months of scouring through troves and troves of data from a number of channels, like sales, surveys, customer reviews and social media, to even interpret how consumers might be responding to a certain brand or product. ”

Branding 100

Branding Meeting Management social media 100

PYMNTS

NOVEMBER 17, 2020

The new service enables customers to drop off returns from about two dozen brands at 80,000 participating Simon locations, the release stated. Our properties continue to be a town square destination for the communities they serve,” said Andy Hutcherson , senior vice president of Innovation and Customer Experience at Simon, in the release.

Retail 212

Retail Customer Experience Maine Regional 212

PYMNTS

NOVEMBER 11, 2020

By lowering the friction for consumer purchases, these programs strengthen the relationship between customer and brand while also providing the brand with recurring revenue.”. Pandemic social distancing has also made subscription programs more attractive, along with boosting demand for online ordering and payment.

Tools 182

Tools Branding Innovation Data 182

PYMNTS

MARCH 25, 2019

New digital innovations, however, provide the promise of offering valuable customer data to merchants. These are just some of the ways that merchants are using digital innovations to better serve their customers with the help of kiosk and unattended retail technology: . Approximately one quarter — or 25.3 In the U.S.,

Retail 198

Retail San Francisco Houston Branding 198

PYMNTS

DECEMBER 24, 2020

The latest research shows 40 percent of surveyed shoppers report doing fewer activities in stores and more activities online — this is up from the 12 percent who reported doing so on March 6. Direct-to-consumer (D2C) brands drove into the pandemic and adapted to it to catch the digital shift. D2C Explodes.

Retail 295

Retail Branding Minneapolis Trends 295

PYMNTS

NOVEMBER 5, 2019

And it might not go so far in payments and commerce in the coming decade, at least going by the results of a new Mastercard collaboration with Harvard Business Review Analytics on what really works when it comes to innovation, companies and executives. 2020 Innovation Sparks. The report, released Tuesday (Nov.

Innovation 102

Innovation Report social media Data 102

PYMNTS

OCTOBER 21, 2019

Some entertainment innovators are also rolling out new subscription services. Disney+ is planning to offer streaming content from brands like Star Wars, Marvel and Pixar. “Re-imagined” And retailers are offering innovative subscriptions for all sorts of products. 12 on most major streaming platforms, per news in August.

Innovation 109

Innovation Retail Payments Las Vegas 109

PYMNTS

FEBRUARY 20, 2020

We believe it can be solved much more quickly through technology and innovative business models. With its brands Zero (nicotine addiction), Roman (men’s health and erectile dysfunction) and Rory (women’s health) it has taken more than $160 million in funding off the table over the last year. So we decided to do it better.”.

Denver 213

Denver Survey Retail Branding 213

Accenture: Banking

APRIL 4, 2017

Thirty-four percent of the nearly 600 bank executives who participated in the survey are planning to use deep human behaviour analysis to better understand what motivates customers and design the customer experience accordingly. The ancient Chinese were innovators.

Technology 173

Technology Trends Survey Customer Experience 173

PYMNTS

MARCH 13, 2020

Another survey found that 81 percent of Gen Z prefers to shop in-stores, for example. In the Commerce Connected Playbook: Retail Innovation Edition , PYMNTS examines the latest trends in the retail industry, including why brick-and-mortar is an essential component to the omnichannel shopping experience. About the Playbook.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

JULY 22, 2019

While the seamlessness of Amazon Go may have grabbed the most attention, the experimental retail model has spurred other retailers to innovate. In India, online fashion company Myntra opened a cashierless store, selling items from its Roadster outdoor lifestyle brand. New Developments.

Innovation 125

Innovation San Francisco Retail Study 125

PYMNTS

NOVEMBER 1, 2018

In a survey that Reese’s commissioned, it was found that 90 percent of Americans traded their unwanted Halloween candy – or that they wanted to do so. Lingeris said the brand was planning to distribute as many as 10,000 candies at the machine. and run until 9:00 p.m.

New York City 148

New York City New York Branding Survey 148