PYMNTS

MARCH 23, 2018

In financial services today, security and innovation can work with each other, and against each other. FinServ cybersecurity is, of course, a prime target for innovation. What is driving this trend? The pace of innovation focused on consumer experience is showing no signs of slowing down.

Innovation 186

Innovation Security Technology Customer Experience 186

Perficient

SEPTEMBER 15, 2020

Savvy healthcare innovators leverage the power of consumerization by first observing what works in domains outside of their own, and then adapting those successes to address their own challenges. You can get started by mapping the customer journey, uncovering pain points and opportunities across their interactions with your brand.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

OCTOBER 11, 2019

Direct-to-consumer (DTC) brands are putting a new spin on athleisure wear , inspired by the CBD-based wellness trend. And, in digital banking, banks are innovating with their strategies for fraud protection and anti-money laundering (AML). All this, Today in Data.

Trends 122

Trends Innovation Technology Marketing 122

Perficient

FEBRUARY 18, 2021

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. The approach we took, and you’ll see in the presentation, are real-world examples of digital trends.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

DECEMBER 31, 2020

As much as a click from the Kardashians helped spread the brand awareness and jump-start his company, Molnar said, as a spending trend among young consumers set the stage for BNPL's success. All of these changes we're seeing are the result of a few mega-trends," Moinian said. The other is technological innovation.

Innovation 289

Innovation Payments Trends Regulation 289

South State Correspondent

MAY 1, 2024

For inspiration in banking innovation, we often look to other industries. Honkook Kim and his Gentle Monster Brand is a perfect example. Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million.

Innovation 195

Innovation social media Branding Marketing 195

South State Correspondent

APRIL 1, 2025

This transformation promises to bring a plethora of benefits and global brands are now gearing up. Brand Differentiation: Banks that adopt this messaging standard can distinguish themselves from competitors by offering a superior communication experience. Banks are now putting RCS on their marketing and product development road map.

Marketing 195

Marketing Security Analytics User Experience 195

PYMNTS

AUGUST 21, 2019

In the latest Digital Banking Tracker , PYMNTS examines how legacy banks are approaching innovation among the rising tide of challenger banks and smaller FinTech startups, as well as how they’re approaching authentication and security as customers continue to demand more convenience and speed. Considering 76 percent of U.S.

Trends 194

Trends Digital Banking Innovation Regional 194

Perficient

MAY 2, 2022

For insurance commerce, desired outcomes should consider converting the customer to a policyholder and delivering a journey that makes them confident in their purchase and more likely to become loyal to your brand. How are you leveraging opportunities to grow your business?

Strategy 491

Strategy Company Marketing Strategies Marketing 491

PYMNTS

OCTOBER 10, 2018

Like most innovators, Arielle Charnas was looking to solve a problem when she launched her fashion blog – it just wasn’t a fashion problem. Today, she noted, things are quite good, as she is the rare internet celebrity who has turned a social brand into a bankable retail venture.

Branding 184

Branding social media Marketing Millennials 184

Bank Innovation

JANUARY 9, 2020

Bank Innovation is proud to announce a brand-new event — 2020 Banking Automation Summit — designed to provide industry professionals with the necessary platform to share insights, trends, strategies and practices to automate back-office functions. Produced by Bank Innovation and Royal Media, the 2020 Banking […].

Miami 221

Miami Innovation Trends Strategy 221

PYMNTS

NOVEMBER 8, 2018

In a bid to increase loyalty, merchants are driving innovations in their stores. The clothing retailer is hardly alone, as 85 percent of merchants say that they innovate to stay competitive, according to the PYMNTS Retail Innovation Readiness Index , while 77 percent say they use it to drive sales.

Innovation 178

Innovation Las Vegas Payments Fort Worth 178

Accenture: Banking

NOVEMBER 20, 2017

We estimate that up to 25 percent of banks’ traditional cross-border payments revenue streams are at risk from these innovations. To help banks make sense of this fast-changing landscape, Accenture has identified ten payments mega trends from our 2017 North America Consumer Payments Pulse Survey. The app quickly ramped up to $33.6

Trends 171

Trends Payments Strategy America 171

Chris Skinner

JUNE 8, 2017

Julie Lake, Founding Director of The FinTech50, commented: “FinTechs working with banks is a powerful trend, but there is also a new generation of innovators going direct to the consumer in areas such as insurance and financial management.

Fintech 306

Fintech Innovation Trends Branding 306

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. The aim is to stay on top of the latest digital commerce trends to remain relevant. However, both large players and upstarts are driving digital innovations in the health and beauty space. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

MAY 20, 2020

Anyone who works at fashion brand Bella+Canvas is familiar with the quote. Bella+Canvas is a California-based activewear brand with a unique mix of business models. As a D2C brand, Blakeslee believes his company has an effective platform for marketing and messaging. “I And what you do simply proves what you believe.”.

Branding 165

Branding Los Angeles California Video 165

PYMNTS

NOVEMBER 6, 2018

Innovation Challenges. Payments innovation, for starters, is an alien concept for many travel service providers, especially in the U.S. Payments innovation, for starters, is an alien concept for many travel service providers, especially in the U.S. Innovation Willingness. Where is that spark for innovation coming from?

Innovation 177

Innovation Payments Industry Study 177

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. stores with the innovation.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

MARCH 17, 2020

The 2020 Credit Union Innovation Index , conducted in partnership with PSCU , found that over 20 percent of members would drop their current CU over lack of innovation. The share of CU members reporting they were willing to change primary FIs over insufficient innovation increased by 4.6 percent to 21.9 Competitive Threats.

Innovation 159

Innovation Study Operations Examples 159

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs).

Innovation 148

Innovation Retail Technology Operations 148

PYMNTS

DECEMBER 27, 2018

It has been a year of innovations for quick-service restaurants (QSRs), with chains rolling out new digital technologies to help diners order and pay for food without having to wait in line. These are just some examples of how restaurant technology innovations powered convenient restaurant experiences this year: Online Ordering Expansions.

Innovation 157

Innovation Branding Online Technology 157

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. Take Adidas as another example of that trend. By using AI technology, the sportswear brand was able to offer suggestions to online shoppers.

Retail 184

Retail Innovation Examples Online 184

PYMNTS

AUGUST 28, 2019

So-called Generation Z is also driving much of the innovation when it comes to retail. To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. Reportedly, Target research has shown that these consumers aren’t as loyal to specific brands as older shoppers.

Retail 148

Retail Trends Millennials Survey 148

PYMNTS

JUNE 19, 2019

Details were scarce about the company’s new offerings, or how it views this particular brand of travel-industry disruption. Not only that, but 82 percent of travel companies innovate to combat the loss of customers, and 36 percent of travel companies expect innovations to decrease costs.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

JANUARY 11, 2021

Milan Gauder , global head of Mastercard’s acceptance solutions group, said his company’s Cloud Tap on Phone pilot “delivers on our promise of groundbreaking products and innovation.”. In addition, the trend is now multi-generational, with older people now using more digital services.

Trends 299

Trends California Maine Groups 299

Perficient

FEBRUARY 28, 2024

Perficient’s insurance experts, who were interviewed for this report, echo this sentiment, emphasizing the need for insurers to embrace innovation to stay relevant. These insurers grapple with challenges such as customer retention and brand recognition, underscoring the growing importance of AI solutions for their success.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

FEBRUARY 19, 2019

Those who work in and around high tech and innovation are lulled into a narrative about progress being on a march ever forward, rarely slowing, never stopping and certainly never turning around and marching in the wrong direction. . Even worse, it’s having an impact on how quickly their innovations can get to market.

Innovation 160

Innovation Fintech Marketing Study 160

PYMNTS

JULY 17, 2019

In other words, digital innovation has been slow to arrive in the service world, a point demonstrated by recent PYMNTS research in collaboration with AEVI, and a new PYMNTS interview with Nicky Koopman, SVP of content and value-added services at AEVI. They might not feel like it’s something that relates to them,” she noted. Calls vs. Emails.

Innovation 147

Innovation Retail Online Tools 147

PYMNTS

NOVEMBER 22, 2018

There isn’t a lot of room to really innovate the Thanksgiving turkey. And the series of videos — which have been called 2018’s answer to the “fireside chat” — have reportedly been big brand builders for both Ocasio-Cortez, and Instant Pot, whose sales notched a slight pre-holiday boost from the sudden influx of attention.

Innovation 168

Innovation National New York Maine 168

PYMNTS

NOVEMBER 20, 2020

As part of our ongoing coverage of this space, PYMNTS CEO Karen Webster recently convened a panel of industry experts to shed light on the many nuances shaping this shopping trend. As D2C results bring new revenue and customers and in turn spark further innovation, organizations can’t help but notice and then invest more, Ahluwalia said. “So

Innovation 214

Innovation Retail Online Data 214

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. From Dunkin’ Brands to Grubhub , QSRs and ordering platforms are driving innovation with mobile ordering technology. QSRs are expanding their mobile order-ahead capabilities.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. And those payments, at least in general, are following larger consumer trends when it comes to methods and technology.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

JANUARY 26, 2021

For more on these and other stories, check out the Trackers News & Trends section. Jacqui Kearns , chief brand officer for Affinity Federal Credit Union, talked with PYMNTS about why CUs must fast-track digital innovation to meet security, customer service and competitive challenges, especially during the pandemic and beyond.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

SEPTEMBER 23, 2019

As PYMNTS readers know, the QSR industry is undergoing historic innovation and disruption — and the latest financials from one of the largest and most successful QSR operators show where the trends are headed for late 2019 and the 2020s. Sales Trends. But digital arguably provided an even better story for the brand.

Innovation 155

Innovation Mobile Trends Operations 155

PYMNTS

FEBRUARY 26, 2020

Mastercard , like most consumer credit connected brands, was hit hard in the early days of the Great Recession. However, those trend lines soon gave way to growth in the early 2010s and beyond — driven by the digitization of commerce — with the card network’s revenue tripling in the last decade.

Payments 274

Payments Course Fintech Cards 274

PYMNTS

MAY 24, 2019

Clothing is expensive and trends are quick to change, making fashion rental platforms especially appealing for consumers who want more choice, convenience and flexibility. This might attract customers, but retaining them requires constant innovation. The clothing rental market in the United States is projected to reach $4.4

Innovation 134

Innovation United States Online Mobile 134

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

Innovation 155

Innovation Study Technology Millennials 155