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Rewards can help lure customers to a brand and keep them there. I think merchants and issuers alike see the value of rewards in creating a storyline for customers, enhancing the relationship with the brand and driving stronger loyalty,” he added. Retail is a dog-eat-dog world, operating at times on the thinnest of margins.
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The workplace a millennial will most confuse with Silicon Valley – Live Oak Bank in North Carolina. Even with worries around an allegedly discriminatory algorithm, Silicon Valley UX met big bank Wall Street money in slick onboarding that has our attention. The Branding Name-Thud Award – Goes to BB&T + Suntrust becoming Truist.
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