PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. One recent study found that 51.7 They are beginning to value placing more emphasis on being able to pay however they like, for example.

Online 241

Online Payments Retail United States 241

PYMNTS

JANUARY 1, 2021

That included 85 percent who plan to continue online grocery shopping, 84 percent who will stick with retail shopping, 80 percent doing online food ordering and 79 percent working from home. It’s a trend — and investment — that’s expected to grow in 2021 and beyond. CPGs’ Big Bet. QSRs’ Big Pivot. Reworking The Concept Of Work.

Trends 283

Trends Meeting Retail Online 283

PYMNTS

DECEMBER 17, 2020

At a time when the coronavirus has sent record numbers of consumers online instead of to the mall, livestreaming is filling the social vacuum. There’s no better example of the trend’s proliferation than Walmart and TikTok , which on Thursday (Dec. 17) announced a “first of its kind” event scheduled for Friday, Dec. 18 at 8 p.m.

Trends 203

Trends Video social media Los Angeles 203

Perficient

SEPTEMBER 30, 2020

But, as with everything else in 2020, this may be a trend that will be significantly impacted as well. ” As you can see, the top two responses are “There will be a Cyber Quarter” at 41%, and “People will do most of their shopping online instead of in-store” at 40%. Check all that apply.”

Video 508

Video Survey Strategy Marketing 508

Perficient

FEBRUARY 18, 2021

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. The approach we took, and you’ll see in the presentation, are real-world examples of digital trends.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

FEBRUARY 26, 2020

This is the year that customer experience surpasses brand and price as the most important factor in retail. Half of the categories covered showed no change, but online retail outperformed specialty retail, health and beauty, supermarkets and discount stores. Online retail increased by 1.3 percent, reaching a score of 77.3

Customer Experience 167

Customer Experience Branding Retail Online 167

PYMNTS

DECEMBER 4, 2020

In announcing the launch of the Walgreens Advertising Group this week, the giant pharmacy chain said that with the help of more than 9,000 stores and 100+ million loyalty members, it would use “advanced data modeling” to connect brands directly with audiences in a digital ecosystem that “surpasses the industry method of digital media buying.”.

Retail 216

Retail Trends Branding Groups 216

Perficient

NOVEMBER 3, 2020

Social influencers could promote brands through their channels and direct users to “swipe up” or click a link in their bio to purchase. By giving a channel for this social proof use case, Instagram allows customers to interact and purchase brands that their favorite influencers represent. The statistics don’t lie.

social media 332

social media Google Branding Training 332

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. billion online in Q2 2020. These trends have prompted many retailers to provide features that combine the best of both worlds.

Retail 243

Retail Online social media Mobile 243

PYMNTS

MARCH 17, 2020

While many luxury retailers have found themselves needing to slash prices to keep inventory moving, some luxury brands are switching manufacturing to assist in the coronavirus crisis. A bright spot is also emerging for luxury brands as China recovers slowly. The luxury business is going the distance for COVID-19.

Branding 146

Branding User Experience Retail Trends 146

PYMNTS

JUNE 11, 2019

In an online retail world, the search and discovery process is vastly different, and merchants are competing for eyeballs — and conversions — in a much more dynamic setting. The trend is to co-exist,” he said. What brands choose will always be dependent on what needs they are filling — and what connections they are trying to forge.

Branding 191

Branding social media Google Online 191

PYMNTS

NOVEMBER 13, 2020

Power research shows that the number of customers doing their credit applications online has kicked into high gear. The pandemic accelerated a trend toward digital auto loan origination that has been developing for some time," Patrick Roosenberg , director of automotive finance intelligence at J.D. Online Sales Are Also Booming.

Online 214

Online San Francisco Trends Marketing Strategies 214

PYMNTS

FEBRUARY 1, 2021

In today’s top retail news, Amazon Go stores in Seattle are reportedly being equipped with Amazon One palm-reading scanners, while automotive brands are taking control of digital purchasing platforms. And for smaller stores and merchants, Jane CEO Taleeb Noormohamed told PYMNTS, that is something of a troubling trend.

Washington 217

Washington Seattle Retail Online 217

PYMNTS

JULY 24, 2020

have BNPL accounts, and the trend is gaining popularity around the world. . a lifestyle brand that offers apparel, accessories and fragrances as well as spirits and hand-rolled cigars. Registering And Extending Brand Appeal . Recent research shows that almost one-third of customers in the U.S. BNPL Expands Demographic Reach

Branding 187

Branding Los Angeles Atlanta New York City 187

PYMNTS

AUGUST 21, 2019

Regulators just issued its first three of these licenses to various FIs in the region, which will contribute to the global spread of online banking. For more on these stories, visit the Tracker’s News and Trends. How Challenger Banks Are Giving Legacy Players Key Opportunities. Considering 76 percent of U.S.

Trends 194

Trends Digital Banking Innovation Regional 194

PYMNTS

AUGUST 5, 2020

Social shopping is the newest hot trend fueled by the pandemic, as new startups are emerging and established brands such as Macy’s are catching up to capture this area. In retail technology, Yotpo is helping brands capture the digital shift by making a compressed marketing stack for online shopping.

Retail 263

Retail Payments Google Branding 263

PYMNTS

SEPTEMBER 16, 2020

It's all part of the streaming fitness trend that’s beefing up as COVID fears linger. With athleisure brands like Lululemon doing better than expected numbers on the strength of “lockdown chic”— running shoes and yoga pants — trendlines continue to point to permanent digital shifts in how we do fitness.

Exercises 206

Exercises Branding Apple Industry 206

PYMNTS

FEBRUARY 11, 2019

But since it’s the data point that most use to define the online/physical retail sales split, let’s use it to project, based on historical trends what the world looks line in twenty years. Amazon, of course, owns Whole Foods and operates its own branded book stores and convenience stores.

Online 197

Online Retail Mobile Branding 197

PYMNTS

SEPTEMBER 14, 2020

Obviously, consumers are looking to buy everyday goods online as opposed to going inside a store, [and] we effectively have seen two to three years of eCommerce growth in a matter of three or four months. That’s a massive shift.”. The first phase of responding to COVID-19 was largely an all-hands-on-deck drive toward digitization, Abele said.

Online 197

Online Mobile Payments Retail 197

PYMNTS

SEPTEMBER 30, 2020

These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. Many consumers are shying away from physical stores, however, leaving these high-end merchants scrambling to develop strong online presences. Around The Buy Now, Pay Later World.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

NOVEMBER 23, 2020

With consumers increasingly turning to online ways of doing things amid the pandemic, Western Union saw its digital revenue jump 45 percent in the third quarter compared to the same period a year ago. The growth also comes on the heels of a deal by Western Union to buy up to 15 percent of Saudi Digital Payments Co.

Payments 361

Payments Strategy Regional Trends 361

PYMNTS

JANUARY 24, 2021

retail presence in recent decades, is reversing course and closing all its North American brick-and-mortar locations, according to numerous online news sources citing a company statement. Godiva, the maker of high-end chocolates that significantly expanded its U.S.

Puerto Rico 287

Puerto Rico US New Jersey United States 287

PYMNTS

NOVEMBER 25, 2020

24) that it enjoyed a 61 percent jump in online sales during its fiscal third quarter ended Oct. Management said results at its flagship Gap Global division included a formidable digital performance that partly offset decreased brick-and-mortar presence and lower physical traffic trends. said Tuesday (Nov. billion at Q3 2019’s end.

Online 170

Online Branding Retail Management 170

PYMNTS

DECEMBER 11, 2020

In this week's news, we saw two blockbuster IPOs, arguments and stalemates over a new stimulus bill, and new data on consumers' digital shopping trends. Online lending startup Social Finance (SoFi) is in talks to go public through a sale to blank-check acquisition company. eBay: Offline Payment Preferences Are Changing Online Habits .

Trends 175

Trends Fraud Millennials Online 175

PYMNTS

SEPTEMBER 17, 2020

Online sportsbooks have been beneficiaries of that dictum ever since COVID-19 eradicated most live sports, leaving millions of fans and a great many bettors potentially mired in boredom. Under its Giants deal, DraftKings will receive “premier brand integration across MetLife Stadium during Giants home games,” per the companies’ statement.

Online 168

Online Indiana New York Nevada 168

PYMNTS

DECEMBER 15, 2020

Merchants must constantly reevaluate their customer-targeting efforts to suit the latest commerce developments, and many are pivoting from brick-and-mortar advertising to focus their outreach online or via social media channels. These trends are in turn ratcheting up the number of customers who are moving to new brands.

Payments 236

Payments social media Branding Study 236

PYMNTS

DECEMBER 24, 2020

PYMNTS research on consumer shopping habits showed that 24 percent of all consumers say they have taken at least one of their routine shopping activities online and do not plan to revert to shopping in stores for this activity, even after the pandemic is over. More consumers are going online to shop and pay as the pandemic progresses.

Retail 295

Retail Branding Minneapolis Trends 295

PYMNTS

OCTOBER 22, 2020

That] keeps them from getting in trouble with the card brands, and obviously avoids the significant costs that come along with fighting, investigating and resolving chargebacks. When it comes to data protection, security and payments technology, the trends seem to begin in Europe,” he said. “[But] McCutcheon believes that smart U.S.

Fraud 221

Fraud Online Security Cards 221

PYMNTS

OCTOBER 16, 2020

What was once a small but meaningful constituency — online shoppers — suddenly seem to be holding all the cards. How consumer packaged goods (CPG) brands and subscription-based businesses respond to this important trend will be make-or-break for many. percent of consumers have bought CPG through these channel.”.

Branding 211

Branding Study Online Retail 211

Perficient

JANUARY 19, 2021

Customers can’t shop as they normally would, causing complications for customers who aren’t digitally-savvy with online tools, such as a size chart or cart management. How Brands are Adapting. Digitally mature companies handle these processes differently, and here’s how: They Modernize In-Store and Online Returns.

Retail 309

Retail Examples Branding Cards 309

Perficient

JULY 31, 2020

Gartner also stated that “by 2022, 35% of large organizations will be either sellers or buyers of data via formal online data marketplaces, up from 25% in 2020.”

Data 354

Data Analytics Strategy social media 354

PYMNTS

OCTOBER 17, 2020

It’s our cryptic way of conveying the hurtful news that Tab, one of America’s proto-diet colas and the “drink of beautiful people” since 1963 will shuffle off its carbonated coil as Coca-Cola goes on a diet, trimming its roster of beverage brands due to the COVID-19 shift. Tab is not alone in Coke’s beverage boneyard.

Delaware 283

Delaware Branding Online Report 283

PYMNTS

AUGUST 24, 2020

The digital trends transforming consumer commerce have been slower to come to the B2B sector, where paper checks and invoices and word-of-mouth business relationships have remained prevalent. These trends have given rise to a D2C market that is expected to total $17.75 billion in 2020. billion in 2020. About The Playbook.

Retail 216

Retail Report Case Study Study 216

PYMNTS

JANUARY 26, 2021

CU members who reported shopping online at least several times a week increased by nearly 50 percent since the pandemic began last spring. For more on these and other stories, check out the Trackers News & Trends section. As members shifted to online and mobile app banking, CUs were forced to compete with tech-savvy competitors.

Tools 276

Tools Los Angeles New Jersey Trends 276

Perficient

JANUARY 25, 2021

Demographic Trends are Reshaping Healthcare Now and Forever – and Why That Matters. The only positive increase in spend has been online video. This dramatic shift was a result of COVID-19 for sure, but accelerated existing trends. DISCOVER MORE: How U.S. Traditional Media Concludes. Globally, linear TV spending is down $29.9B

Community 429

Community System Trends Tools 429

PYMNTS

SEPTEMBER 23, 2020

Online sneaker marketplace Goat Group has raised $100 million in a Series E funding round, according to The Wall Street Journal (WSJ), which will go toward expanding its products and apparel categories. Goat Group and StockX are among the prominent new companies arising because of the trend.

Groups 194

Groups Branding Online America 194

PYMNTS

OCTOBER 9, 2020

13-14, online merchants in America and beyond are preparing for the earliest, most aggressive selling season ever. With more and more commerce going online, he said, it will also be increasingly important for sellers to process a higher number of returns and chargebacks and to quickly settle customer disputes.

social media 295

social media America Online Branding 295