PYMNTS

AUGUST 21, 2020

Engaging customers in socially responsible causes can help retailers build trust and develop lasting relationships that translate into many return visits. Some retailers are engaging consumers by allowing them to use their BNPL accounts to donate directly to nonprofits they choose. Around The Buy Now, Pay Later World.

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Report Payments Retail Community 294

PYMNTS

AUGUST 24, 2020

Consumers are unlikely to return to stores and business districts in the near future, nor can businesses simply rely on longstanding relationships with suppliers and retailers to keep production lines moving and shelves stocked. To learn more about what these trends portend for established brands and companies, download the report.

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Retail Report Case Study Study 216

PYMNTS

JUNE 15, 2020

Men’s Wearhouse owner Tailored Brands might be the next significant retail company in the United States to make a bankruptcy filing as the COVID-19 crisis unfolds. Bank — included the potential for bankruptcy, or even the closing of operations, in a recent filing, CNN reported. Tailored Brands has approximately 1,400 U.S.

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Branding United States Retail Operations 212

PYMNTS

AUGUST 13, 2020

These are among the key findings that have emerged from PYMNTS’ latest research study, D2C And The New Brand Loyalty Opportunity , a collaboration with sticky.io. PYMNTS research reveals some dramatic shifts in how consumers are obtaining CPG brands both online and offline. percent bought new retail product brands.

Branding 245

Branding Data Study Online 245

Perficient

DECEMBER 30, 2020

The American Customer Satisfaction Index’s recent COVID-19 special retail study showed satisfaction declines across 75% of the retail companies. But the ASCI study showed a decline of almost 5% in customer sat for internet retailers versus just a 1.3% decline for Department & Discount stores.

Online 421

Online Study Branding Customer Experience 421

PYMNTS

APRIL 28, 2020

Reinventing retail in the wake of COVID-19 may mean reinventing retail formats. It’s also likely that retailers will see more men in-store than women, and they should consider adjusting inventory to target these shoppers.”. Inventory adjustments will only be part of the post-COVID retail order.

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Retail Survey Maine Meeting 272

PYMNTS

JULY 14, 2020

As the United States experiences a coin shortage due to the pandemic, some brick-and-mortar retailers are forcing consumers to tell cashiers to “keep the change.”. Not only will those customers give the grocers some personal information in doing so, but they’ll presumably revisit the retailer in the future to spend their unused change.

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Retail US Cards United States 290

PYMNTS

JANUARY 13, 2021

In today’s top retail news, Walgreens is growing its financial services offering with the help of Mastercard and Synchrony, while Big Lots, Inc. Plus, Target reported that comparable digital sales increased by over 100 percent over the holidays. Walgreens To Roll Out Co-Branded Cards With Mastercard, Synchrony. Big Lots, Inc.

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Retail Branding Cards Report 165

PYMNTS

DECEMBER 8, 2020

G-III Apparel Group , whose owned brands include DKNY and G.H. Bass, among others, reported Tuesday (Dec. Bass brands suffered. Bass and Wilsons Leather share of the company’s retail operations segment were $38.2 The company said it is reorganizing its retail operations segment, as announced in the past.

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Groups Report Branding Retail 241

PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Nike posted its lowest quarterly sales in two years, along with a $790 million quarterly loss, when it reported its Q1 2020 earnings in late June. It reportedly purchased this digital upstart — one with a reported (and very small) $3.9

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

NOVEMBER 5, 2020

From where things stand in Q4 2020 it’s not hard to imagine physical retail going extinct. Noting the ways COVID has permanently changed retailing, CNBC recently reported , “As more and more stores go dark at the mall, some major retail executives are looking to grow outside of it — a tactic they hadn’t touted so publicly before.

Retail 252

Retail Millennials Online Report 252

PYMNTS

OCTOBER 9, 2020

That’s the current state of play in Southeast Asia where social commerce is growing rapidly as brands try to find new ways to sell during the pandemic. Social commerce will continue to evolve, and retailers who adapt quickly and experiment with a growing array of social technologies will emerge strongest.”.

Branding 221

Branding social media Video Strategy 221

PYMNTS

MAY 22, 2020

reported total Q1 sales of $1.8 The retailer said it wasn’t reporting comparable-store sales, as its shops were open for less than seven weeks of the 13-week period, per an announcement. Additionally, the company reported a net loss for Q1 2020 of $306 million compared to net income of $421 million in 2019.

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Report Retail Operations Trends 240

PYMNTS

DECEMBER 16, 2020

In today’s top retail news, Benetton Group is teaming once more with EDITED, while CarLotz Inc. reported that revenues rose 12 percent for the third quarter of 2020. Benetton Group Teams With Retail Intelligence Firm EDITED. EDITED Retail Market Intelligence provides live data on more than 140,000 brands and retailers.

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Groups Retail Report Branding 192

PYMNTS

AUGUST 1, 2020

Sensory branding is having a moment. These are some admittedly “out there” examples of sensory branding, which is popular lately for several reasons. Supplementing the “sight” of marketing and branding with a taste or a sound creates an entirely new set of tools to attract consumers. And sensory branding isn’t limited to sound.

Branding 202

Branding Study Examples Marketing 202

PYMNTS

JUNE 17, 2020

The dramatic consumer shift to Digital 3.0 — predicted months ago by the PYMNTS COVID-19 tracker work — is accounting for almost half of the retail growth in the US. That’s the key finding from a new report from Deloitte, whose data is actually lacking the May sales spike of 17 percent. is not the only country seeing the shift.

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Retail Online Course Report 231

PYMNTS

APRIL 13, 2020

Prepare for a big week of retail data, all of it unprecedented in light of the COVID-19 pandemic. Starting with the Commerce Department retail sales data on Wednesday, retailers will get a sense of how much consumers are spending and the retailers they are spending with. For retailers, there are no surprises from March.

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Retail Data Capital New York 216

PYMNTS

SEPTEMBER 21, 2020

retailers during the holiday shopping season, the Financial Times (FT) reported. The shortages come from an unexpected surge of customer demand, which took retailers by surprise after they had cut orders for new merchandise in the spring as countrywide lockdowns were starting and the job market was bottoming out. in the spring.

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Retail Analysis Report Tools 205

PYMNTS

MAY 22, 2020

TJX reported earnings that showed a fast uptick for store opening traffic after having closed all of its retail locations globally in March, without an eCommerce shopping capability. And cosmetics is gaining online momentum as the pandemic drives cross-currents in the retail category. All this, Today in Data.

Retail 208

Retail Data Branding Online 208

PYMNTS

MAY 21, 2020

Any doubt about the seismic scale of the digital shift was put to rest this week as Walmart (up 75 percent) and Target (up 141 percent) reported earnings that showed clear spikes in eCommerce as a result of the pandemic. The first was from retail clients. REI is one of the brands currently using Simple Returns.

Retail 224

Retail Customer Experience Branding Online 224

PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. And retailers that deploy experiential tactics drive repeat purchases at rates nearly twice those who don’t.

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Retail Branding New York City Indiana 210

PYMNTS

NOVEMBER 11, 2020

Buy now, pay later (BNPL) payments platform Afterpay is teaming up with retailer Gap to offer flexible spending options as the holiday shopping season gears up. Participating Gap brands include Old Navy, Gap, Banana Republic, and Athleta. . “By It also teamed up with major retailers across the U.S.

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Retail Charlotte Branding Millennials 222

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. The move is one of several that Tilly’s has been pursuing recently to draw additional foot traffic in an era when, like many youth-focused retailers, it is seeing its sales constantly shifting online.

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Video Retail Innovation Trends 248

PYMNTS

DECEMBER 16, 2020

Digital sports entertainment and gaming industry platform DraftKings — known for its top-rated daily fantasy sports and mobile sports betting apps — today announced an agreement with InComm Payments , a global leading payments technology company, to launch an industry-first retail gift card. . DraftKings reported on Friday (Nov.

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Retail Cards Payments New York 230

PYMNTS

DECEMBER 4, 2020

The hot new thing in “Big Retail” is offering in-house advertising on your website to your vendors – because why get paid only once on a purchase if you can get paid twice? In short, retailers get paid to place the ad, and then get paid again when the merchandise is sold. “We The Digital Embrace.

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Retail Trends Branding Groups 216

PYMNTS

FEBRUARY 25, 2020

Retailers are facing a personalization paradox. It’s illustrated in a new report from Episerver , which shows that personalized messaging can be a deal creator or deal breaker for consumers. It’s illustrated in a new report from Episerver , which shows that personalized messaging can be a deal creator or deal breaker for consumers.

Retail 202

Retail social media Study Security 202

PYMNTS

AUGUST 17, 2020

The Commerce Department released July’s retail sales last week, showing an increase in seasonally adjusted retail spending – up 1.2 Analysts reported that physical retail sales, seasonally adjusted, were up 2.7 And what we also see is only one part of the retail sales story. percent growth in June.

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Retail Branding Online Report 335

PYMNTS

JUNE 8, 2020

With the pandemic putting its business into a state of disorder, Lane Bryant and Ann Taylor owner Ascena Retail Group is reportedly in talks with lenders about a possible bankruptcy filing. Most of the roughly 2,800 retail locations of Ascena are still shuttered. The retailer foresees closing approximately 230 of 687 stores.

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Groups Retail Dallas United States 179

PYMNTS

NOVEMBER 19, 2020

Online retailer Farfetch is out to prove that the market for luxury merchandise fits fine with used goods. The move comes as luxury brands like Prada and Coach are reissuing or playing off styles from years past. Belloli added, "Brands are starting to take more responsibility and ownership of what they have already produced."

Retail 227

Retail Branding Marketing Online 227

PYMNTS

MAY 22, 2020

If you want to know whether stimulus checks are working to rebuild the economy, just ask the world’s largest retailer. CNBC reported that Walmart was not alone in reaping the stimulus benefits. Lowe’s CEO Marvin Ellison said the do-it-yourself retailer saw indications that checks boosted sales of home improvement items.

Retail 210

Retail Apple Survey National 210

PYMNTS

JANUARY 13, 2021

In the months to come, the retailer will roll out Synchrony-issued credit cards in addition to a prepaid debit card that will be fueled by the Mastercard network, according to a Wednesday (Jan. The credit cards will link up with myWalgreens , the retailer's new customer rewards program. Walgreens Boots recently reported $27.2

Branding 186

Branding Cards Retail America 186

Perficient

JANUARY 12, 2021

With the expanded success of ecommerce in the last twelve months, brands have more opportunities than ever to engage in digital channels with their consumers and stand out from the competition. It seems that businesses and customers truly are at a new inflection point with this technology and opportunities are available for brands.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

SEPTEMBER 21, 2020

These moves seem logical for consumers who have been barred from visiting brick-and- mortar retailers or who are wary of contact with cashiers or payment terminals due to the potential for viral transmission, but they are also likely to have a dramatic impact on the future of digital and in-store commerce. The rise of omnichannel .

Retail 243

Retail Online social media Mobile 243

PYMNTS

DECEMBER 28, 2020

In today’s top retail news, FedEx Corp. Plus, PYMNTS looks back on direct-to-consumer (D2C) brands, which came in two flavors in 2020. The service connects more than 100 brands and retailers to shoppers. Save A Lot Sells 51 Retail Locations To Fresh Encounter. Retail 2020: Looking Back On D2C Brands.

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Tampa Retail Florida Branding 188

PYMNTS

MAY 5, 2020

Retail reopening events continued to draw light foot traffic on Monday, as Florida joined Texas in allowing non-essential stores to reopen. A report from Tampa, among others, showed that few of the outlet stores took advantage. A report from Tampa, among others, showed that few of the outlet stores took advantage. Many did not.

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Florida Retail Tampa Customer Experience 205

PYMNTS

FEBRUARY 1, 2021

In today’s top retail news, Amazon Go stores in Seattle are reportedly being equipped with Amazon One palm-reading scanners, while automotive brands are taking control of digital purchasing platforms. Plus, fashion-based small and medium-sized businesses (SMBs) are getting a new marketplace option.

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Washington Seattle Retail Online 217

PYMNTS

DECEMBER 28, 2020

The dreaded returns season has hit retail with a predictable but painful thud. In fact, forward-thinking retailers are looking at the return process as a chance to create a positive customer experience. In fact, forward-thinking retailers are looking at the return process as a chance to create a positive customer experience.

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Customer Experience Retail America Branding 216