Bank Innovation

JANUARY 2, 2020

Gartner’s Digital IQ Index for 2019 surveyed 80 banking and financial brands, including national banks, regional banks, online banks and fintech startups. It examined 1,200 data […].

Regional 273

Regional Study Survey National 273

Perficient

NOVEMBER 6, 2020

For brands and companies, it’s not always easy to deliver on these customer expectations, but it’s well worth it. It also means taking an active role in understanding what problems and opportunities our clients – some the best brands and companies in the world – are trying to solve.

Customer Experience 427

Customer Experience UX User Experience Branding 427

PYMNTS

AUGUST 26, 2019

To provide men’s personal care items that feel like premium brands at accessible price points, eCommerce innovators are building product lines through the direct-to-consumer (DTC) model. Founder Matt Mullenax was inspired to start the brand after cutting his teeth in the DTC world as an early employee at Bonobos.

Branding 163

Branding Minneapolis social media Company 163

Perficient

MARCH 22, 2021

The same way we articulate to our clients exactly why they should do business with us, applying an employer value proposition – sometimes called an employee brand platform – offers candidates and colleagues both the chance to understand the answers to two key questions: “Why do people join Perficient?”

Community 520

Community social media US Branding 520

South State Correspondent

APRIL 1, 2025

This transformation promises to bring a plethora of benefits and global brands are now gearing up. Personalization : A Boston Consulting Group survey detailed that 80% of consumers are comfortable, and now expect, some level of personalization. Banks are now putting RCS on their marketing and product development road map.

Marketing 195

Marketing Security Analytics User Experience 195

Perficient

AUGUST 13, 2021

As a result, the industry is experiencing a decline in brand loyalty in favor of pricing. A brand may bring a customer in the door, but pricing seals the deal. In short, a brand attracts shoppers, but pricing closes the deal. The pandemic accelerated this trend.

Policies 294

Policies Customer Experience Branding Survey 294

South State Correspondent

OCTOBER 30, 2024

A survey from the CFA Institute caught our attention on why wealth management clients leave. When they get a message that adds value to their lives without additional cost, they attribute that goodwill to the bank’s brand. 47% of the respondents said they left because of the poor portfolio performance. That makes sense. Communication.

How To 195

How To Data Management Study 195

PYMNTS

JANUARY 7, 2021

This survey is one of the ways we are continuing to monitor the potential impact of [the] coronavirus on firms,” Executive Director of Consumers and Competition Sheldon Mills said in a statement. We are in an unprecedented — and rapidly evolving — situation.

Survey 172

Survey Payments Groups Data 172

The Financial Brand

NOVEMBER 10, 2024

This article Banks Embrace AI: NVIDIA Survey Reveals Rapid Shift to Implementation appeared first on The Financial Brand. This article Banks Embrace AI: NVIDIA Survey Reveals Rapid Shift to Implementation appeared first on The Financial Brand.

Survey 37

Survey Branding Digital Banking Technology 37

Perficient

JANUARY 11, 2021

The brands that can operate with speed and agility win in this environment. In-app feedback and surveys can be excellent ways to monitor user pain points and areas of friction. Top brands choose native mobile app solutions to offer the best experience and performance for users.

Mobile 502

Mobile Strategy US Management 502

Perficient

APRIL 4, 2022

While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing. 3) Tell Me – Authentic, Relevant Brand Messages and Experiences. 1) Know Me – Data & Analytics Relevant to the Customer.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

OCTOBER 6, 2020

A new survey revealed teenagers spent less money on food, events and concerts during the COVID-19 pandemic amid fear of a worsening economy. The nationwide survey of 9,800 consumers conducted between Aug. The nationwide survey of 9,800 consumers conducted between Aug. 19 and Sept. 19 and Sept. Nike has maintained the No.

Survey 255

Survey Report Branding Groups 255

PYMNTS

JULY 2, 2020

This month’s Deep Dive examines loyalty programs’ significance for retaining members, generating customer referrals, adding cost efficiency and enabling user-generated content, such as ratings, that can help boost brand awareness. percent of CU members in the survey said they would prefer their CUs to not innovate at all, while 76.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

SEPTEMBER 9, 2020

9) news release, Mastercard said a recent survey revealed 80 percent of central banks are engaged in some form of CBDCs, while 40 percent have moved from research to experimenting with concept and design, according to by the Bank for International Settlements. In a Wednesday (Sept.

cryptocurrency 330

cryptocurrency Regional Survey blockchain 330

PYMNTS

APRIL 17, 2020

Those were quantified yesterday in a new Internet Advertising Bureau survey that shows a steep decline expected in ad spending across digital media. The IAB surveyed more than 200 U.S. The IAB survey doesn’t come as a complete surprise, although the 98 percent number is steeper than many observers expected.

social media 188

social media Survey Google Branding 188

Perficient

FEBRUARY 25, 2021

Our story so far has explored the gap between what customers expect and what brands deliver. When CX responsibility is divvied up across functional areas, brand consistency is likely to suffer. Customers expect dependable, connected experiences from brands. And now that improvements have been identified, it’s go-time — right?

Meeting 309

Meeting Customer Experience Branding Leadership 309

Alex Jimenez

MAY 28, 2024

The writers derive these claims from customer opinion polls and immediately jump to conclusions without understanding survey methodology. Some researchers and consultants conduct customer opinion surveys with biased questions and limited responses. I don’t contest that 11% of people answering the survey are unhappy.

Survey 87

Survey Strategy ATM US 87

PYMNTS

APRIL 4, 2019

About six in 10 consumers have said they would be open to banking with non-FIs if they could — especially with big-name brands like Amazon , PayPal and Walmart. The question is: Why do consumers feel comfortable enough to consider using banking services from some brands more than others? In the Where Will We Bank Next?

Survey 168

Survey Branding Retail Fintech 168

Perficient

FEBRUARY 9, 2021

This idea underscores the natural forces at work as brands battle to keep pace with customer expectations and stay relevant. A comprehensive study may include ethnographic interviews, surveys, syndicated research and data gleaned from existing touch points. Next, you need to size up your offerings against rivals and reference brands.

Meeting 309

Meeting Customer Experience Millennials Branding 309

PYMNTS

OCTOBER 21, 2020

Named the Amazon Shopper Panel, it will pay users in exchange for the data and answering some short surveys. The goal behind the program is to "help brands offer better products and make ads more relevant on Amazon," the company writes. That data will be used anonymously, the company says.

Data 207

Data Survey Retail Branding 207

PYMNTS

NOVEMBER 11, 2020

Collaborating with Afterpay gives our customers the power of choice when shopping across our family of brands,” John Strain , chief digital and technology officer at Gap, said in a statement on Wednesday (Nov. Participating Gap brands include Old Navy, Gap, Banana Republic, and Athleta. . “By We are proud to partner with Gap Inc.

Retail 222

Retail Charlotte Branding Millennials 222

Perficient

MAY 9, 2022

And most importantly, use authentic, relevant brand messages and experiences that are tailored to your audience and authentic in your tone. . To get this deep understanding of your customers, you’ll want to focus on getting the voice of the customer (VOC) through surveys and one-on-one conversations.

Strategy 294

Strategy Study Survey US 294

PYMNTS

JULY 15, 2020

On Wednesday (July 15), PYMNTS reported that as many as 30 percent of surveyed Main Street SMBs that are struggling to maintain cash flows say their troubles are solely the result of the pandemic, while 54 percent say the pandemic is partially to blame.

Retail 167

Retail Report Branding Maine 167

PYMNTS

OCTOBER 12, 2020

Mao said Blackhawk’s data found that 82 percent of those surveyed responded that the digital wallet has made their recent shopping experiences much easier. For example, payments with points are up 29 percent among consumers Blackhawk surveyed. Within that shift, consumers are responding and adapting.

How To 317

How To Retail Survey Mobile 317

PYMNTS

APRIL 13, 2020

In a survey of senior financial executives, a majority of chief financial officers (CFOs) indicated that they are optimistic that the economy will go back to normal by 2021. CFO Research conducted the survey between March 26 and April 2. In separate news, the COVID-19 CFO Pulse Survey from PwC indicates that 26 percent of U.S.

Survey 184

Survey Industry Branding Operations 184

Perficient

JULY 31, 2020

World Health Organization (WHO) Survey and Situation Report. Now here are the most trusted datasets that I personally use based on who they are and what they do: CDC COVID tracker. Johns Hopkins Research Center. Our world in Data (.gov). Every state website in the US. The Value of Data Through COVID-19. Why is this so important?

Data 354

Data Analytics Strategy social media 354

PYMNTS

FEBRUARY 1, 2021

According to Procter & Gamble (Gillette’s parent company) Chief Product Office Marc Pritchard, the brand had dabbled in beard care before, but this was its first big foray into the market that it has seen rapid emergence over the last year. It’s been a big year for consumers seeking to interact with brands directly.

Branding 290

Branding Detroit Data Strategy 290

PYMNTS

FEBRUARY 28, 2020

You’re Constellation Brands. One of your leading brands is Corona beer. Two: Corona is going full speed ahead with the launch of its hard seltzer brand extension. Apparently Constellation Brands will continue with its Corona marketing campaign as planned. Someday this will be a marketing case study.

Case Study 211

Case Study Branding Study social media 211

PYMNTS

SEPTEMBER 16, 2020

A recent survey of 2,200 U.S. Super Chewer — a D2C dog chew toy brand under parent company Bark — saw enrollments grow during the beginning of the pandemic, for instance. consumer survey found shoppers were spending more on subscriptions for these kinds of products than for other categories, with meal boxes averag ing $74 each.

Report 219

Report Branding Survey Retail 219

PYMNTS

MAY 20, 2020

A devastating small business survey on one hand, and a possible link to social commerce on the other. Although the company’s survey with the Small Business Roundtable was in motion before the pandemic, its timing was prescient and its results were dramatic. Facebook helped conduct the survey of 86,000 SMB owners.

Video 200

Video Survey social media Online 200

Perficient

JUNE 29, 2020

The results of the Star Tribune Top Workplaces are based on survey information collected by Energage, an independent company specializing in employee engagement and retention. In 2019 In 2019, we ranked as a top employer brand in Detroit , Orange County , Minneapolis, St. Nearly 3,000 companies were invited to participate.

Minnesota 332

Minnesota Minneapolis St. Louis Detroit 332

PYMNTS

NOVEMBER 9, 2020

The leading QSR brands were mostly higher on the day, but rose more consistently with the broader market’s rally. Brands – parent of Pizza Hut, Taco Bell and Kentucky Fried Chicken – saw its stock jump 5 percent. But by comparison, only 50 percent of consumers surveyed said their QSR dining was currently lower than before the pandemic.

Kentucky 253

Kentucky Survey New Jersey Dallas 253

PYMNTS

FEBRUARY 20, 2020

Our new platform is designed to help brands and creators realize that goal, and bring their products to life in minutes rather than weeks.”. For now the proprietary 3D viewer and CMS enables brands to get onto customers’ screens before manufacturing and allows them to virtually try-on products at home.

Retail 259

Retail Maine Technology Google 259

PYMNTS

SEPTEMBER 27, 2020

General Mills , a global manufacturer and marketer of branded consumer foods based in Minnesota, said it still can't keep up with demand for Progresso soup, Betty Crocker cake mixes and Pillsbury refrigerated dough. Production capacity has increased, and 30 outsourcing partners have been hired since March, WSJ reported.

Jacksonville 280

Jacksonville Minnesota Utah Michigan 280

Perficient

JULY 15, 2020

End goal is to find harmony across both the personas to drive revenue, innovation and product development improving brand recognition. Webinars will have Online Surveys uniquely identifying prospects. All of the following are intent based depending upon the personas and the outcomes they want to drive in their journeys.

Data 497

Data Customer Experience Analytics Industry 497

PYMNTS

APRIL 28, 2020

As retailers and brands grapple with big questions related to reopening stores, it’s clear from our findings that consumers have varying degrees of comfort within different store environments and formats,” said Greg Petro, CEO of retail testing company First Insight.

Retail 272

Retail Survey Maine Meeting 272

PYMNTS

JANUARY 27, 2021

The PYMNTS survey also showed that 22 percent of patients who described themselves as “very” or “extremely” loyal to their healthcare providers would choose a new physician that offered better digital healthcare management tools, such as digital appointment reminders.

Payments 263

Payments Data Survey Report 263