Perficient

FEBRUARY 22, 2021

Motion design can tell a business’ story at a deeper level, evolve the brand, enhance the user journey, and leave a lasting impact on the consumer. To make a lasting effect on your consumers and elevate your brand with motion design, here is what to focus on: Seeing Your Site from a User’s Point of View.

Video 509

Video UX Branding User Experience 509

Perficient

OCTOBER 19, 2020

For organizations, unifying all these experiences within a single common skillset allows a dramatic cost reduction compared to the alternative of having desktop, mobile, and native apps running different technologies on different platforms/systems.

User Experience 309

User Experience Technology Software Mobile 309

Jack Henry

DECEMBER 2, 2021

Instead, they’re thinking of the quick and easy process they’ve experienced with their favorite brands. This means that when they open a new account at your bank or credit union, they aren’t thinking about the complex security measures that go into protecting their funds.

User Experience 148

User Experience Fraud Branding Security 148

Perficient

NOVEMBER 3, 2020

Here’s why: Traditionally users weren’t able to purchase items through social media platforms. Social influencers could promote brands through their channels and direct users to “swipe up” or click a link in their bio to purchase. 70% of people will trust a recommendation from someone they don’t know.

social media 332

social media Google Branding Training 332

Perficient

FEBRUARY 4, 2021

Designing with accessibility in mind creates a better site/experience for all users. An accessible site can bring in additional customers and provide brand differentiation from your competitors. An accessible site can also tie in and reinforce your company’s brand values. Using text instead of images when possible.

UX 531

UX Guidelines Compliance Study 531

Perficient

JULY 12, 2022

Your brand is the beacon of authenticity for a personal experience. What does your brand portray to the market? In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences. Learn – Preferences and Interactions.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “It’s

User Experience 100

User Experience Digital Banking Customer Experience System 100

Perficient

APRIL 4, 2022

3) Tell Me – Authentic, Relevant Brand Messages and Experiences. Leveraging technology in a personalized user experience is a critical way we will make this come true. I’ve long advocated that personalization includes three essential elements: . 1) Know Me – Data & Analytics Relevant to the Customer.

Mobile 294

Mobile Survey User Experience Analytics 294

Perficient

FEBRUARY 18, 2021

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. You can view the webinar on-demand by going to The Financial Brand site at this location.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

JULY 2, 2020

This month’s Deep Dive examines loyalty programs’ significance for retaining members, generating customer referrals, adding cost efficiency and enabling user-generated content, such as ratings, that can help boost brand awareness. The Member-CU Loyalty Disconnect . percent from CUs with no loyalty innovation track record. Likewise, 33.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

JANUARY 28, 2021

Three trends will help subscription businesses meet these goals: bundling, enhancing the user experience and redoubled customer retention efforts. While it’s been a timeless strategy, over the past year businesses have increasingly latched onto the power of bundling in driving brand affinity, customer growth and retention.

User Experience 271

User Experience Trends Strategy Customer Experience 271

PYMNTS

OCTOBER 4, 2019

With the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. In truth, she said, the Apple Card is not just branded by the tech giant, but is also defined by the digital services that are wrapped around (and within) the card itself.

Apple 198

Apple Cards User Experience Examples 198

South State Correspondent

FEBRUARY 4, 2025

A bank would likely lose flexibility, drive-up cost, and have a variety of user experiences, however, would gain the advantage of being able to deploy multiple models across different uses cases quickly. Governance and Data A Gen AI strategy is like any other strategy with the exception that it is a brand-new field.

Community Bank 195

Community Bank Strategy Community Tools 195

Perficient

OCTOBER 29, 2020

For any brand that promises to entertain, motivation should center on pleasure. Quibi also needed to motivate users based on belonging and acceptance. But while Quibi was aiding users’ ability to watch TV, it was hampering access in other ways. Quibi needed to move users above the FBM action line.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

FEBRUARY 17, 2017

Businesses are taking notice and looking for ways to source crowd insights, sentiment and authentic user experiences to leverage the sway social content has over prospective buyers. Enter Feelter , a technology startup that looks to bring the power of social media sentiment to brands. We bring the truth.

Branding 107

Branding social media Video Big Data 107

PYMNTS

OCTOBER 6, 2020

In addition to price, reward structure and credit line assignment, Venmo wants to add a fourth advantage: user experience. He said that’s an addition and Venmo is uniquely well-placed to offer, because the app isn’t a card brand trying to create a digital experience for customers. Instead, Venmo’s entire DNA is digital.

Cards 313

Cards Mobile User Experience Payments 313

PYMNTS

FEBRUARY 21, 2020

The fact that the last mile is the hardest mile has become something of a truism in modern eCommerce, simply because that is so often where the user experience breaks down and ultimately fails. Bond makes its money by charging brands for storage in the nano distribution centers, and for pick-and-pack services offered for deliveries.

New York 201

New York Metro User Experience Retail 201

Perficient

OCTOBER 5, 2023

The judges evaluate all submissions on four criteria: functionality, integration, performance, and overall user experience. DFCI-branded PDFs were generated and stored in Acquia DAM for consistent linking. Finalists are evaluated by a panel of judges who are well-versed in DXP and digital marketing.

User Experience 221

User Experience Regional America Tools 221

PYMNTS

JANUARY 6, 2021

To get there — to spur increased user adoption — he said that the SPEI user experience has had to improve. As it had been done before CoDi, the user experience had been nothing short of “horrible,” where merchants had to text 18 digit account numbers to consumers. Looking Ahead .

Payments 363

Payments User Experience System Mobile 363

Celent Banking

NOVEMBER 12, 2014

Indeed some of them have already begun offering digital services through a separate digital brand. Examples globally include NAB´s UBank , ASB BankDirect , Banamex´s Blink , Hello Bank by BNP Paribas, and Customer Bancorp’s new mobile brand. With new brands, and often new platforms, these banks are testing the digital model.

social media 232

social media Customer Experience Branding Mobile 232

Insights on Business

APRIL 28, 2017

Some of the most important elements mentioned by analysts and professionals can be divided into four models: Digital bank brands: Many established, full-service banks find it difficult to appeal to millennials. Wary of alienating existing customers, they do not want to alter their current branding.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

NOVEMBER 23, 2020

Advanced AI means reducing chargebacks, saving inventory, maintaining brand loyalty and spending more time managing the lunch rush than worrying about fraud.”. Smart machine algorithms have allowed food delivery times to be accelerated, while AI-enabled voice assistants are helping restaurants rapidly fulfill orders.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

FEBRUARY 26, 2019

In the latest Mobile Order-Ahead Tracker , PYMNTS examines developments in the mobile order-ahead world, as well as how consumers are responding to new features and tools designed to augment users’ experiences for the better. How are brands responding to the needs of these two distinct customer bases?

Fraud 186

Fraud Mobile Branding User Experience 186

PYMNTS

OCTOBER 3, 2018

“With our new NTAG 424 DNA tag chips, we are raising the standard for trusted product authentication while enabling a new world of unique mobile user experiences for products in just about any industry vertical.”. What’s more, manufacturers will benefit from providing a secure and personalized mobile user experience.

User Experience 135

User Experience Security Fraud Leadership 135

PYMNTS

SEPTEMBER 23, 2020

In the journey to improve the payments experience, sometimes the best user experience (UX) is an unnoticeable one. But for non-financial companies to provide a positive finance experience to end-users, making payments seamless is key.

Fintech 315

Fintech UX Cards Payments 315

PYMNTS

OCTOBER 5, 2020

This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In Banks can also customize the new software platform, incorporating their own branding and design features through HTML and CSS. “It

ATM 158

ATM Software Atlanta User Experience 158

PYMNTS

OCTOBER 28, 2020

In addition, Fiverr is rolling out a new user experience to let employers and freelancers separate big projects into milestones or incremental steps. Spend per buyer was up 20 percent to $195. Fiverr Business was officially rolled out in September following a beta with selected partners.

Report 172

Report Payments User Experience Branding 172

PYMNTS

SEPTEMBER 29, 2020

Walmart is keen to get a strong brand backing its eCommerce business, while Tata Group wants a global name and an established player in the online space,” a source told Mint. In May, Tata Capital, a division of Tata Group, introduced a mobile app that promised a better user experience for getting loans.

Groups 199

Groups User Experience Capital Retail 199

PYMNTS

MARCH 9, 2020

That’s because headless commerce makes it easier for retailers and brands to get a holistic view of front end and back end user experience and tweak consumer-facing touchpoints and payment processes as needed.

Retail 208

Retail User Experience Study UX 208

PYMNTS

AUGUST 4, 2020

3) that it would work with Google to deliver “smart” digital bank accounts, using Google Pay as an app-driven way to broaden its digital reach and improve users’ experiences with their financial institutions (FIs). To that end, BBVA was one of six banks that said on Monday (Aug. Ready For The Digital Shift.

Google 298

Google Digital Banking Course Branding 298

PYMNTS

NOVEMBER 9, 2020

The new branding centers on pharmacists and a more holistic approach to health and wellness. The new branding and ad campaign position Rite Aid pharmacists as whole health advocates within their communities. The company is also upgrading its digital experience.

Retail 173

Retail Community User Experience Training 173

PYMNTS

OCTOBER 8, 2020

Manheim Logistics will use its Ready Logistics and Central Dispatch brands with DHL's logistics engineering expertise and advanced technology, including advanced routing, to help customers speed up processes, according to the release. And there will be a new integrated user experience portal for use by shipping and operations workers.

Management 184

Management Detroit User Experience Resources 184

PYMNTS

SEPTEMBER 15, 2019

It also creates powerful real-world applications for bitcoin without sacrificing user experience or requiring trusted third parties,” Square Crypto wrote in a blog post. I think [bitcoin’s] the best bet because it’s been the most resilient, it’s around for 10 years, it has a great brand and it’s been tested a bunch,” he explained. “As

Bitcoin 138

Bitcoin User Experience cryptocurrency Software 138

PYMNTS

JANUARY 28, 2021

One area where Curtsy has tried to update the reselling process is by reducing the friction that users experience on other re-selling platforms, such as listing, selecting options, photographing your stuff, and then pricing it, followed by fulfillment on the backend after a sale goes through. Building The Brand. Dummy Proof.

Strategy 192

Strategy Branding Mississippi Comparison 192

PYMNTS

MAY 3, 2016

Providing top-notch user experiences online and on mobile isn’t limited to retail categories. According to a new study from app research firm Dynatrace, one brand reigns supreme in this competition – and it might not be the most intuitive winner. percent of the time. However, a slip of just 1.06

Study 100

Study User Experience Apple Branding 100

PYMNTS

APRIL 10, 2020

As a direct-to-consumer (DTC) brand, Fruit Street constantly conducts A/B testing across its website and advertising campaigns to improve the user experience. It also goes heavy on conversion mapping, in which it identifies the lower funnel user flow, then works up the funnel.

Retail 242

Retail Guidelines User Experience Branding 242

Perficient

DECEMBER 8, 2020

These factors are combined with your clickthrough rate into a metric called Quality Score and help improve the overall user experience with ads. Excess monetization would lead to a poor user experience and an erosion of market share over time. Why does Google care? It’s actually important that they don’t.

Video 520

Video Google Study Examples 520