Perficient

APRIL 4, 2022

3) Tell Me – Authentic, Relevant Brand Messages and Experiences. Leveraging technology in a personalized user experience is a critical way we will make this come true. I’ve long advocated that personalization includes three essential elements: . 1) Know Me – Data & Analytics Relevant to the Customer.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

OCTOBER 24, 2016

With this in mind, PYMNTS recently spoke with Leo Castro, vice president of product marketing and brand for BigCommerce , an eCommerce platform, about the opportunities and challenges of trying to eliminate virtual checkout cart abandonment and converting tech-savvy shoppers into buyers. “So, Importance of nailing UX.

UX 100

UX Mobile Apple Trends 100

BankNXT

JULY 27, 2017

Jim Bruene isn't convinced about the new Zelle branding, and bullet points what he thinks is wrong with the user experience. Payments UX – Zelle confuses on BankNXT.

UX 49

UX User Experience Payments Branding 49

PYMNTS

MARCH 9, 2020

Now the buyer clicks on Dress Store A, where the home page shows the typical UX with the logo, total inventory tabs and generic images. That makes retailers more agile in responding to granular user experience insights, but it also means a shift in many business models that were built around an all-in-one sales platform solution.

Retail 208

Retail User Experience Study UX 208

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. Google’s expertise is in UX design,” he noted. “By After all, he added, clarity is the first step toward effective action and planning.

Google 272

Google Fintech Payments Apple 272

The Financial Brand

APRIL 14, 2021

In a digital world, UX is key to winning loyalty. Banks and credit unions need to avoid pitfalls and create captivating experiences. The post 3 Ways to Create Digital Banking User Experiences that Build Loyalty appeared first on The Financial Brand.

User Experience 40

User Experience Digital Banking UX Branding 40

The Financial Brand

JANUARY 17, 2021

Hiring creative user experience pros won't help if they don't have the right support and culture. The post Habits That Stifle UX Innovation in Banking (and How to Change Them) appeared first on The Financial Brand. Three actions can help turn things around.

UX 38

UX Innovation How To User Experience 38

PYMNTS

JANUARY 3, 2017

Rewards can help lure customers to a brand and keep them there. I think merchants and issuers alike see the value of rewards in creating a storyline for customers, enhancing the relationship with the brand and driving stronger loyalty,” he added. Retail is a dog-eat-dog world, operating at times on the thinnest of margins.

Retail 137

Retail UX Cards Branding 137

The Financial Brand

NOVEMBER 28, 2018

Bad mobile banking experiences turn off consumers when they seek ease. Improve the user experience — or watch them leave. The post 3 Ways UX Design Can Improve Consumer Satisfaction and Increase Revenue appeared first on The Financial Brand.

UX 32

UX User Experience Branding Mobile 32

PYMNTS

FEBRUARY 13, 2018

Brands like Zara and H&M have completely changed the timing of the fashion cycle by putting out more clothes, more often and then pricing them down so consumers have a reason to always be buying — which was a model Adore Me could get behind. Capuono noted nearly half of Adore Me’s team is devoted to the user experience (UX) and IT.

UX 101

UX Branding Innovation User Experience 101

PYMNTS

JULY 13, 2017

FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In That way, sub-merchants don’t have to choose between keeping up or investing in their business and brand. Risky Business? Episode Two.

User Experience 108

User Experience Software Compliance Payments 108

Perficient

AUGUST 30, 2022

Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.) because it would impact the user interface and user experience, and thus, the production process. for the backend and front end will be identified based on the Roadmap.

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

MARCH 9, 2017

It’s hard for online-only merchants — which deal with any number of complex variables around customer acquisition, activation and activity — and it’s exponentially more difficult for brick-and-mortar players that are managing a user experience across channels. If it falls down at any point along the continuum, you’re done.”.

Retail 101

Retail How To User Experience Innovation 101

The Financial Brand

DECEMBER 7, 2021

Financial institutions that combine effective digital solutions with an emotional user experience will stand out in an ocean of sameness. The post Banking with Soul: 7 Requirements to Succeed in the Experience Economy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

User Experience 41

User Experience Banking Trends Analysis Branding 41

The Financial Brand

FEBRUARY 16, 2021

Four other user experience elements are required. The post 5 Things You Must Do to Become a True Digital Banking Competitor appeared first on The Financial Brand. Functionality is the foundation, but is not sufficient to differentiate your institution.

Digital Banking 37

Digital Banking User Experience Branding Customer Experience 37

BankNXT

JANUARY 8, 2018

Benedict Shegog reveals the 11 fintech brands that deserve recognition for 2017 in this 11FS 'best of' fintech roundup. 11FS Pulse ‘best of 2017’ awards on BankNXT.

Branding 49

Branding Fintech User Experience UX 49

The Financial Brand

NOVEMBER 21, 2022

This article Top 5 Customer Experience Trends for 2023 and Beyond appeared first on The Financial Brand. The experience banking provides must catch up to consumers' increasing expectations around digital delivery and service.

Customer Experience 43

Customer Experience Trends Branding User Experience 43

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. For the non-exited companies — Robinhood, Acorns, Stash, and Credit Karma — we looked at which apps had the highest rates of user growth and what’s driving expansion. A few years later, in 2012, user growth plateaued again.

Tools 78

Tools Millennials US Mobile 78

BankNXT

NOVEMBER 17, 2017

Why you should pay more attention to card designs. A story about the humble bank card, and how they're still important, by Benedict Shegog of 11:FS. How to design a modern bank card on BankNXT.

How To 65

How To Cards User Experience UX 65

BankNXT

MAY 17, 2016

It’s not about the numbers, it’s about the feelings, says Duena Blomstrom, and banks should become acquainted with the concept – and fast. Dear Bankers – feelings make bank on BankNXT.

User Experience 49

User Experience Customer Experience UX Branding 49

Gonzobanker

OCTOBER 6, 2023

Major vendors with multiple core solutions in their portfolios can turn off bank and credit union clients to the entire brand because of staff attrition, declining service levels, and a lack of product evolution in an aging zombie core division.

Strategy 97

Strategy System UX Tools 97

Fintech Labs Insights

MAY 30, 2017

CEO Miron Lulic urges you to think of the “serendipity” of real-time offers provided on platforms like airline fare aggregator Kayak, and imagine the same user experience in financial services. To build the brand consumers think of first whenever they need a financial service. What is SuperMoney ?

UX 22

UX Online Comparison Lending 22

CB Insights

OCTOBER 31, 2019

Chris Messina, inventor of the Twitter hashtag and product designer for Google and Uber, wrote, “[Y]ou and I will be talking to brands and companies over Facebook Messenger, WhatsApp, Telegram, Slack, and elsewhere before year’s end, and will find it normal.”. Crafting a simple UX for a personal finance app is a tall order.

Industry 78

Industry Examples Tools Retail 78