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UX Design is Next Big Hurdle for Banks, Vested Ventures Says

Bank Innovation

To move forward, financial institutions are going to have to take a closer look at the user experience, Eric Hazard, CEO for fintech venture capital […]. EXCLUSIVE— With the help of APIs and other technologies, U.S. banks are mastering the use and sharing of data, but the next challenge is going to be even more technical.

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Cash Infusion for Candescent and Lumin: Now What?

Gonzobanker

This year has delivered many that wasnt on our digital 2024 bingo card moments for our industry. Two deals that were very much needed in the market were Candescents (the artist formally known as NCR Voyix) acquisition by Veritas Capital in September for $2.45 Fast forward to September, and in steps Veritas Capital.

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Open Banking Meets Instant Payments At The Online Checkout

PYMNTS

And those three years have given rise to a slew of new companies capitalizing on that initiative all over the world, as well as established companies making their mark. PayDirect is higher-converting, primarily because it just has a much better UX (user experience) than online card payments or bank transfers,” he explained.

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Chase Beats PNC As Top Bank in Customer Service Satisfaction Report

Bank Innovation

The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […]. Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year.

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The Mobile Banking and Payments Summit – Impressions from Day 2

Celent Banking

There was an impressive list of experts from institutions such as JPMC, Barclays, Citibank, BNP Paribas, the Federal Reserve, USAA, Capital One, BBVA, and Moven, among others. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

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Whitepages Pro Spins Out, Becomes Ekata

PYMNTS

The consumer business, he noted, is driven by web user experience (UX) or mobile apps. Post-spinoff, he noted, there are no plans to seek outside capital at this point, and the newly rebranded company has been growing at more than 50 percent a year. Manual review, he noted, will still be in the cards.

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Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One

Fintech Labs Insights

One of the paradoxes of the early digital banking era (1995 to 2007) was why Capital One was a laggard? Fast-forward six years and Capital One owns the innovation mantle, at least in the United States. Kudos to Capital One for leading the way. Exhibit 1: “Second Look” notification from Capital One.

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