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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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Chime, Challenger Banks And The Challenges Of (Lofty) Valuations

PYMNTS

What shall we make of private fundraising rounds that make valuation leaps, tacking on billions of dollars with each new capital raise? Now: Market caps are a simple, loose shorthand for how much it would take to acquire a company (without necessarily taking into account capital structure).

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Chime, Challenger Banks And The Challenges Of (Lofty) Valuations

PYMNTS

What shall we make of private fundraising rounds that make valuation leaps, tacking on billions of dollars with each new capital raise? Now: Market caps are a simple, loose shorthand for how much it would take to acquire a company (without necessarily taking into account capital structure).

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Early-Bird Discount Extended for FinDEVr Silicon Valley

Fintech Labs Insights

Personal Capital. Of the more than 600 CTOs and tech execs, UX designers and software architects, engineers, evangelists, and more, an expert audience is coming together from: ABN AMRO Bank. Business Alliance Financial Service. Capital One. Financial Samurai. Financial Technology Research Institute.

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The 2022 GonzoBanker Awards

Gonzobanker

2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. Goes to Tom Brown and the Second Curve Capital team for the inspiring message from Clemson CEO Jim Clements. Steve McLaughlin from Financial Technology Partners’ Money 2020 party. Goes to CSI.

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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

Slack launched its own $80M chatbot fund, partnering with leading VCs including Spark Capital, Index Ventures, Accel, KPCB, Social Capital, and Andreessen Horowitz. This flurry of activity generated a lot of excitement about the technology’s potential. Crafting a simple UX for a personal finance app is a tall order.