Capital Fresno Survey 
Filene
JULY 26, 2017
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.
CB Insights
JULY 17, 2018
Each of the 11 restaurant concepts we surveyed reveals something vital about how casual dining and fast food is changing. That’s in part because trends today can emerge and blow up much faster than restaurant groups and beverage companies can capitalize on them. Scroll down to start reading, or click through the menu below.
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