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How Friendly Friction Builds Better Banking Experiences

PYMNTS

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. The Unique Relationship. “We

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Banking on a Winner: Fostering innovation to compete in today’s financial environment

ZootBlog

Neobanks are gaining traction with millennials and the underbanked by connecting to their customers in a way that most banks do not—through the experience. Not only are these banks expanding their base services but they are pulling in an innovative trainer versed in the latest technology advancements. Alternative Lenders.