Bank Innovation

APRIL 17, 2019

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

User Experience 170

User Experience UX Report Financial Technology 170

Celent Banking

OCTOBER 10, 2016

There was an impressive list of experts from institutions such as JPMC, Barclays, Citibank, BNP Paribas, the Federal Reserve, USAA, Capital One, BBVA, and Moven, among others. It’s also reported that more than 50% of millennials have already used a mobile wallet at least once.

Mobile 100

Mobile Payments Apple Samsung 100

Gonzobanker

DECEMBER 20, 2019

The company’s market capitalization, which after declining to less than $600 million in the 2009 recession, has now grown to almost $3 billion. Yet the Gonzo team has to give a shout out to the late entry of Texas Capital and Independent Bank. The Tech Award – Goes to Capital One. Best of luck in the next chapter, Chris!

Idaho 148

Idaho Conference Data Marketing 148

CB Insights

JULY 11, 2019

Latest to launch: Dave was founded in October 2016, and its first reported capital raise was a $3M seed round in April 2017, making it one of the youngest companies in this cohort to cross 1M+ customers. Product engagement and maintaining a clean UX/UI. Coinbase and Circle , for example, were 2 of the earliest players to capitalize.

Fintech 64

Fintech cryptocurrency Examples Cards 64

CB Insights

OCTOBER 10, 2017

Ninety-two million millennials will soon be in what Goldman Sachs calls their “prime spending years.” A host of startups have emerged to capitalize on this trend. Bankrate found 83% of millennials don’t think they’ll ever retire: they simply “don’t think they’ll have the money” to do so.).

Tools 78

Tools Millennials US Maine 78

FICO

FEBRUARY 12, 2023

That said, customers have increasingly high standards and you only have a short amount of time to impress them (especially Millennials). Small UX improvements (like real-time address lookup) can have a big impact on customer experience. People want to master their financial lives and they want engaging content that teaches them how.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

Fintech Labs Insights

AUGUST 26, 2016

They have Braintree -owned Venmo’s ( FD2016 ; F2013 ) millennial-focused social components stamped all over them: Founded by former N26 employees, Cookies launched this week to offer Germany-based users a free P2P payment solution. Capital One Wallet. Venmo competition heats up. Android Pay. Walmart Pay. MasterPass.

Trends 12

Trends Fintech ATM Google 12