PYMNTS

NOVEMBER 30, 2020

Shoppers may be reluctant to hand over their card details to every online retailer, as each transaction represents another risk that consumers’ information could be exposed in a breach. Virtual Card Payment Trends. Netspend observed many more of its prepaid card customers activate virtual wallet capabilities during the pandemic.

Cards 151

Cards Security ATM Data 151

PYMNTS

MAY 12, 2016

It’s the third most popular option — as well as one way down near the bottom of the rankings — that are showing the most potential energy, by comparison. As far as the popularity rankings of payment methods go in the U.S., there’s movement in each direction by the top two categories — but not by much.

Cards 100

Cards Retail Payments Study 100

PYMNTS

AUGUST 27, 2019

When it comes to retail innovation — changes that promise to influence commerce not only this year, but in the 2020s — cameras could have a significant role. This data certainly isn’t nothing, but it pales in comparison to the data troves that digital retailers have. Take security cameras for starters. “We Data Blocks.

Retail 118

Retail Innovation Video Data 118

PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. Indeed, as the recently completed National Retail Federation (NRF) retail show in New York City demonstrated, commerce keeps moving to what Webster called in the webinar a “customer-centric approach.”

Retail 137

Retail Millennials New York City social media 137

PYMNTS

DECEMBER 19, 2019

That’s because cameras are playing a much bigger role in retail, a trend that will keep gaining steam in the new decade. The Associated Press reports that cameras are, at least somewhat quietly, making inroads into a number of retail outlets in a bid to, well, get to know you. are now looking to follow suit.”. Security Cameras.

Retail 131

Retail Software Video Course 131

PYMNTS

FEBRUARY 11, 2019

A common, enduring fantasy for many consumers — a group that likely includes many PYMNTS readers and writers — is walking into a high-end retail store, chain or boutique that sells luxury brands , and spending vast sums on the best clothes, shoes, handbags, watches and other items. Different Proposition. That’s a very hard job.”.

Retail 141

Retail Branding Tools Comparison 141

PYMNTS

JULY 15, 2019

Card delinquencies have remained steady at Bank of America , which reported June credit card delinquencies of 1.56 Net charge-off rate, by comparison, dropped slightly: In June, it registered at 2.71 According to news earlier in the month, large credit card issuers in the United States reported lower delinquencies in May.

Cards 122

Cards America United States Comparison 122

PYMNTS

AUGUST 5, 2020

By comparison, Square made $306 million in bitcoin revenue for Q1. In something of a counter trend, the company’s physical Cash Card spend was up during the first half of 2020, despite the impact of the pandemic. Cash App launched bitcoin deposits in June 2019.

cryptocurrency 229

cryptocurrency Bitcoin Comparison Regional 229

PYMNTS

MARCH 25, 2016

It appears that more and more consumers are getting better connected with loyalty programs by linking their cards to them. “Card-linking has a network effect, and it is accelerating,” stated Silvio Tavares, CardLinx president and CEO, in a press release.

Cards 100

Cards social media Survey Comparison 100

PYMNTS

JUNE 26, 2019

Unattended retail is having a moment – a bad moment, as it turns out, in China, according to reports. The challenges there come as kiosks and other forms of unattended retail continue to develop globally. For one, selling fresh groceries via unattended retail is not an easy business. Unattended Failure. Global Growth.

Retail 108

Retail Comparison Report Operations 108

Perficient

NOVEMBER 19, 2020

When customers can apply for the Apple Card, for example , and receive approval and begin using it in minutes, patience with financial institutions that take longer will wear thin. Retail customer acquisition in a physical, siloed world costs an average of $280. How long does it take to activate an account opened digitally?

social media 309

social media Customer Experience Knowledge Base Mobile 309

PYMNTS

JULY 16, 2018

Amazon is rolling out its annual Prime Day event, and other merchants are taking note: Retailers from eBay to Target are rolling out their own promotions as they compete with Amazon for customers. As a result of Prime Day’s popularity, retailers are stepping up to the plate to offer shoppers deals on their own sites. Price Guarantees.

Retail 100

Retail Fort Worth Dallas Online 100

PYMNTS

APRIL 28, 2017

Apexx founders’ claim the service can save merchants as much as 15 percent on the cost associated with processing credit cards or debit card payments and alternative payments. Keenan previously was in charge of Zapp, the VocaLink-backed mobile payments startup that Mastercard purchased earlier this year.

Comparison 166

Comparison Fintech Branding Payments 166

PYMNTS

MARCH 20, 2019

From SPOT to Starbucks , online platforms and retailers are providing consumers with new ways to place orders or make purchases from the car. By comparison, mobile ordering and payment accounted for 9 percent of those transactions in the fiscal third quarter of 2017. And that figure marks an increase from the almost two-thirds – or 66.4

Los Angeles 183

Los Angeles Retail Philadelphia Miami 183

PYMNTS

NOVEMBER 2, 2020

“ Membership has its privileges ” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay an annual fee for one of its charge card products. As the slogan implied, being an American Express card member was the only way to unlock those benefits.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

AUGUST 12, 2020

On the positive side is the retailing trade group the National Retail Federation ( NRF ). Neil Saunders, managing director of research firm GlobalData PLC’s retail division, projects $26.4 It’s retailers’ first big test. It’s retailers’ first big test. There are two wild cards. percent from last year.

Comparison 145

Comparison Retail Survey Washington 145

PYMNTS

MAY 3, 2019

Brick-and-mortar retailers are changing the way they manage their workforces in the age of Amazon: Walmart , for instance, is testing multiple versions of a new team structure called the “Great Workplace” in some of its locations. billion for its stores in comparison to $1.63 billion in the year prior. In Other Brick-And-Mortar News.

Retail 100

Retail St. Louis San Diego Los Angeles 100

NCR

SEPTEMBER 22, 2017

In the retail industry, like many other sectors, the maxim ‘innovate or die’ seems to be growing in authority and relevance by the day. Bricks-and-mortar-only retailers, by comparison, have experienced a decline of 0.41 ‘Digital dinosaurs’ at risk of extinction? percent on average in the past year.

Retail 80

Retail Technology Comparison Trends 80

PYMNTS

AUGUST 15, 2019

People might draw comparisons in response — wait a second, isn’t this kind of like? — A hub was about the problem of having wallets different from cards (that are different from bank accounts and other forms of payment). A company could have a switch between two different card processors.

Fintech 186

Fintech Software Cards Comparison 186

PYMNTS

SEPTEMBER 5, 2019

The system doesn’t require a “hard touch” — consumers do not have to lay their hand down on the scanner — instead, the consumer waves a hand over the device which then uses a combination of computer vision and depth geometry to identify the customer and connect to their card on file. The first, more minor issue, was consumer habit.

Payments 191

Payments Cards System Chicago 191

PYMNTS

SEPTEMBER 18, 2020

percent of retail spend. By way of comparison, Amazon’s total sales for its highest spend category – electronics and appliances – were $71.6 By the way, Walmart , the standard comparison for Amazon results, couldn’t hang on the clothes rack, either. First, the data from the PYMNTS Whole Paycheck tracker. In 2016, it logged $20.5

Comparison 163

Comparison Seattle Retail Branding 163

PYMNTS

APRIL 2, 2020

consumers, who made almost 73 billion non-prepaid debit card transactions in 2018 – and the final 2019 number is bound to be bigger. Card networks attract merchants with promises of faster, more accurate debit routing, and merchants pay handsomely to transact across these networks. Debit has never been more popular with U.S.

Cards 130

Cards Comparison Fraud Retail 130

PYMNTS

JULY 2, 2019

The golden age of product reviews and price comparisons. Retailers are trying to stay ahead of the curve, and are sometimes on their own raising the minimum age to 21. All that presents challenges for retailers that want to stay on the good side of politicians, lawmakers, parents and consumer groups.

Retail 163

Retail Online Software Comparison 163

PYMNTS

JUNE 3, 2020

Consumers are also rethinking whether they should be paying for goods with cash, credit cards or debit cards. Gas is not the only sector that has been hit, as store closures and consumers’ desires to trim spending have resulted in steep declines in retail purchasing. Apparel and accessory retailers reported an 89.3

Payments 137

Payments Cards Retail Examples 137

PYMNTS

OCTOBER 2, 2020

It was the wild card category for back-to-school, and it will be the wild card category for the holidays. percent of all consumer retail spend. The MacBook Air, by comparison, sells for $999 on Amazon as well as in the Apple Store. consumer’s whole paycheck. Census research team. That accounts for 2.3

Comparison 142

Comparison Analysis Apple Seattle 142

PYMNTS

DECEMBER 24, 2020

Contactless payment methods were always in the wings for credit card companies, but the pandemic pushed them front and center. That reflects itself in preferences for contactless payment options, with 26 percent of consumers reporting a desire for merchants to accept contactless cards. Contactless. Nearly one in 10 consumers (9.6

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

JULY 3, 2019

Among the more interesting storylines of this era of digital commerce and payments is the maturation of vending machines — sorry, “unattended retail.” Retailers are paying more attention to vending machines, a trend that is all but certain to continue into the 2020s. Vending Machine Trends.

Retail 122

Retail eBook Philadelphia Austin 122

PYMNTS

SEPTEMBER 14, 2018

Cashierless stores aren’t just for mega retailers like Amazon to sell prepared food from their kitchens or products from other producers: Beverage brands, among other companies, are getting into the action and choosing this checkout experience for stores that showcase their own products IRL (“in real life”) as a marketing tool.

Branding 139

Branding Marketing San Francisco Seattle 139

PYMNTS

MAY 28, 2019

The company integrated GO-PAY into the GO-JEK app, which lets customers store money on their mobile phones, much like a digital debit card. billion – of funds were lost to card fraud in 2018, up from $1.4 Smartphones contributed one trillion dollars to overall retail sales in the United States during 2018. billion in 2017.

Apple 159

Apple Mobile Fraud United States 159

PYMNTS

OCTOBER 16, 2018

Consumers can pay with a credit or debit card, PayPal, Venmo or Apple Pay, so they can make a purchase without opening their wallets while on the bus or walking, Sacks said. At the same time, the app differs from other online retailers in that it doesn’t have unlimited space to list products.

Branding 169

Branding Online Las Vegas Los Angeles 169

PYMNTS

DECEMBER 16, 2019

It also means that pharmacies — whether brick-and-mortar or online — are popular places, perhaps even part of a weekend to-do list that includes holiday retail shopping. That is certainly one possibility for innovation and disruption in the retail pharmacy space. That is, indeed, the ideal, as practiced by SingleCare. Larger Trends.

Mobile 142

Mobile Retail Innovation Course 142

PYMNTS

NOVEMBER 1, 2018

For smaller nonprofits such as those served by Stewardship, technology investment may be relatively lacking in comparison to retail, restaurants and other verticals where resources are less constrained.

Ohio 141

Ohio Software Resources Comparison 141

PYMNTS

APRIL 10, 2018

These platforms reach consumers by reinforcing a behavior that consumers already exhibit — shopping with their credit and debit cards — while giving merchants valuable data. With Yelp’s program — similar to DOSH’s — customers’ payment cards are tied to their Yelp accounts. They just created an app and made it easier for me.”.

social media 116

social media Cards Comparison Examples 116

PYMNTS

FEBRUARY 25, 2019

The retailer is inviting specialty and national brands alike to offer items online, CNBC reported. By comparison, the hurdles to become a third-party seller are lower on Amazon and Walmart; on those sites, sellers ask for approval to sell through an application.

Branding 101

Branding Comparison Millennials Retail 101

PYMNTS

MARCH 2, 2018

Cash back programs are nothing new for financial institutions (FIs), but the banking industry may be well-served to take a few cues from the masters of rewards: retailers. Despite incentives, a new study found debit cards appear to be more popular than credit cards, especially among younger customers. Think like a retailer.

Millennials 101

Millennials San Diego Cards Retail 101

PYMNTS

MARCH 4, 2020

It stands to reason that credit card debt and mortgage debt — among the biggest components of household obligations that include auto loans and student debt too, should be cheaper. By way of comparison, rates were at 4.7 The Credit Card Factor. The Credit Card Factor. percent a year ago.

Policies 142

Policies Course Cards Comparison 142

PYMNTS

FEBRUARY 20, 2018

They sold stamps and redemption books to retailers, who would distribute them to their customers. Sperry and Hutchison Co would then accept stamps from the retailer’s customers at redemption centers in exchange for items in their catalogs ranging from bicycles to furniture. Retail Rewards.

Retail 100

Retail New Jersey Cards Michigan 100