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Banks Missing Commercial Card Opportunity

PYMNTS

Commercial cards are tricky. While they may be instrumental in helping companies manage cash when their employees travel for work, commercial cards aren’t the top payment rail of choice for suppliers, so companies often pay invoices another way. But depending on how the commercial card is used, these figures vary greatly.

Cards 108
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Six Steps to Using Biometrics to Open & Manage Accounts Digitally

FICO

Increased use of biometrics to verify identity is likely to continue – so what steps need to be in place in order manage identity using biometrics? The customer’s device presents with a different SIM card. If the associated device profile hasn’t changed, you can trust the SIM card. Identity validation. Continuous Authentication.

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Despite Rapid Adoption of Digital Channels, Customer Trust Lags

FICO

Though adoption of digital banking and e-commerce has grown substantially in the past three years, it isn't the case that all consumers prefer to use digital means, namely web portals or mobile apps, to apply for new accounts, cards, or loans. Download the white paper on this survey. Sarah Rutherford. See all Posts.

Fraud 52
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Biometric Security Crucial for Fraud Protection and CX

FICO

While the aim here is to protect the customer from account takeover, 24% to 30% of customers (see chart) say they have reduced their use of a product, such as a credit card, bank account or savings account, because the identity checks required to use it were too complex. Download the white paper on this survey. See all Posts.

Fraud 52
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What is Adaptive Identity Authentication?

FICO

In some cases, these will be technically defined, in some cases related to social engineering and in others these contexts will be patterns of activity that indicate a higher fraud risk, for example, changing an address and requesting a new credit card. Managed Risk. This will dictate in many cases a set of methods which could be used.

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Gaining SaaS Capabilities Without Jeopardizing Security

NCR

One area where SaaS applications can deliver significant benefits in banking is customer communication management (CCM). Because of compliance regulations, financial firms typically face inflexible formatting requirements for these communications. Armor white paper , “Inside the 6 principal layers of the cloud security stack”.).

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FinovateSpring 2016 Live Blog – Day 1

William Mills

One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. There is a growing focus on customer experience and related compliance issues. Card-linked offers generated a lot of excitement a few years ago. Link your card to website or app, select the offer.