PYMNTS

JANUARY 2, 2019

While commercial card innovation certainly accelerated in 2018, progress can always continue. Morgan Managing Director and Head of Commercial Card Product Management Naney Pandit says should be a focus this year is in mobilizing the corporate card. It’s not altogether an unfamiliar concept, of course.

Mobile 211

Mobile Cards Samsung America 211

PYMNTS

NOVEMBER 22, 2019

It’s been said cybercriminals look for the path of least resistance when they target businesses or online marketplaces to steal data or money. And, increasingly, online gaming platforms — attractive to the bad guys due to their scale and relative anonymity — are in the crosshairs. The tools are there, but mindset matters.

Online 176

Online Video Fraud Analytics 176

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. “It does seem absolutely logical, up until the point that you start calculating costs.”

Online 179

Online Payments User Experience How To 179

PYMNTS

OCTOBER 4, 2019

With the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. In fact, their slogan for the card is “Created by Apple, Not a Bank?.” And the card is no longer just a payment instrument; it’s more than the card itself.”.

Apple 198

Apple Cards User Experience Examples 198

PYMNTS

AUGUST 5, 2020

The great digital shift, along with the pandemic, has brought all manner of activities into the virtual realm — most notably, of course, commerce itself. In the current environment, of course, the pandemic decimated foot traffic across any number of verticals — restaurants and retailers come to mind, of course.

Bitcoin 339

Bitcoin Course Cards Payments 339

PYMNTS

FEBRUARY 11, 2019

Consumers won’t be walking up to a cashier after standing in a checkout line to swipe a card when they visit a store. In a world where, as the Census says, 90 percent of retail sales still happen in the physical store, cards rule. Amazon, of course, owns Whole Foods and operates its own branded book stores and convenience stores.

Online 197

Online Retail Mobile Branding 197

PYMNTS

OCTOBER 15, 2020

But bank earnings are showing that loan loss reserves were more conservative than needed (at least for now) and that in some cases, consumer spending and card activity might be emerging from the most recent depths spurred by the pandemic. At least in terms of third-quarter results that gave insight into card spending and charge-offs.

America 220

America Cards Mobile Management 220

PYMNTS

FEBRUARY 15, 2019

The costs of using some cards is going on the incline, as news is breaking that the nation’s two largest card networks, Visa and Mastercard, are preparing to up the fees charged to merchants to accept network-branded cards. It’s a fact that merchants, of course, do not love.

Cards 224

Cards Course Security Fraud 224

PYMNTS

JANUARY 29, 2019

Will Tom Brady turn in his jersey after the game for an AARP card and hit the celebrity golf circuit? For payments and commerce , there’s another uncertainty that hangs in the air: Will legal online sports betting keep going forward, despite a recent decision by the U.S. Which brands will blow it? More about that in just a bit, though.

Online 169

Online Las Vegas New Jersey Fraud 169

PYMNTS

AUGUST 18, 2020

Online sales, then, stood at 15.1 percent of the total tally, and the overall decrease (in aggregated sales) comes as, of course, the lingering impacts of lockdown and staggered re-openings continued. Recent results from card network giants underscore the surge in card not present (and thus electronic commerce) transactions.

Retail 289

Retail Cards Online Data 289

PYMNTS

AUGUST 7, 2020

While the barriers to reaching an international consumer base are low thanks to innovations in eCommerce, online retailers and merchants still struggle to provide their global consumers with the same payments experience their domestic ones have. Visa recently announced a new policy to help shoppers alleviate this pain point.

Policies 302

Policies Online Retail Payments 302

PYMNTS

JANUARY 28, 2021

At a high level, Koscheski said, consumers are expecting the same kind of experience at a convenience store that they can get online or with a mobile app. Many of ACI’s customers, he said, are upgrading their apps to allow for buy online, pickup in store (BOPIS) or curbside delivery options. They just want convenience.

Course 311

Course Data Mobile Cards 311

PYMNTS

JULY 15, 2020

Merchants “have had to pivot, quickly, to an online presence,” noted Bayliss. The challenge has been magnified by broad swaths of consumers who had never before shopped online now embracing online commerce. Among the schemes du jour during the pandemic: phishing attacks , of course. They may test cards, or not.

Fraud 250

Fraud Course Online Data 250

PYMNTS

APRIL 13, 2020

March, of course, marks the month during which untold millions of businesses were shuttered, and, in the past few weeks, as many as 16 million Americans filed for unemployment. consumer, where spending was strong across cards, where auto loans remained resilient. and the U.K., Increasingly Digital.

America 312

America Cards Mobile Report 312

PYMNTS

SEPTEMBER 15, 2020

In an interview with Karen Webster, Vilash Poovala , founder and CEO of FinTech Oyster , said online financial platforms, powered by open banking, can serve as alternatives for business banking in a country where business banking seems an afterthought. As Poovala told Webster: “We had to get a debit card by actually creating our own startup.

System 258

System Operations Fintech Taxes 258

PYMNTS

JULY 2, 2020

If you’re an online merchant, you may be all too familiar with this drill. A shopper finds you online, finds a product to buy, fills their cart and hits the checkout button. Maybe the card has expired. If it’s a debit card, bank account or prepaid card, maybe there aren’t enough funds available for the purchase.

Cards 228

Cards Online Payments Course 228

PYMNTS

NOVEMBER 17, 2020

The rising trend of digitization in commerce and the increased occurrence of card-not-present fraud were not created by the COVID-19 pandemic. Not having the use of their card for a period of time or access to their credit limits or access to their money — it's a big deal. How It Will Work.

Fraud 316

Fraud Michigan Security Cards 316

PYMNTS

NOVEMBER 16, 2020

Consumers, of course, are ever-more dependent on digital connections and correspondence in the midst of economic headwinds and the public health crisis. “As She pointed to Elan Financial Services as leveraging a comprehensive fraud strategy for the benefit of the FI clients for which it provides card-issuing services.

Fraud 295

Fraud Strategy social media United States 295

PYMNTS

NOVEMBER 20, 2019

Online sales during the season are expected to soar, with recent estimates projecting gains of 14 percent over last year to $143 billion. Where brick-and-mortar had once been their hunting ground, card-not-present transactions are increasingly in the crosshairs. The malicious script was found at 17 merchants.

Online 142

Online Fraud Security Cards 142

PYMNTS

JUNE 24, 2020

Those less tech-savvy individuals represent juicy targets for fraudsters, who have been fine-tuning card-not-present (CNP) schemes to work across all manner of channels during the pandemic as we wield smartphones to make transactions or bank over the phone. All is not lost, of course, for the banks that want to protect their customers.

Fraud 262

Fraud Security Cards Course 262

PYMNTS

OCTOBER 21, 2020

For SMBs, what’s in the cards … are more card readers. Chase has also said that its new SMB offering will enable firms to take card payments within minutes. In terms of the economics of QuickAccept, beyond the card readers, the company will charge 2.6 To that end, the banking giant J.P. and, by extension, the U.S.

Marketing 306

Marketing Maine Cards Payments 306

PYMNTS

NOVEMBER 16, 2020

For instance, if you go to a restaurant and you have a credit card, probably you will use it because it is more convenient than picking up your phone, starting a transaction or things like that,” Kavakama said. “We But as far as that migration being a threat to credits cards, Kavakama said he doesn’t see that happening.

Payments 328

Payments System Cards Fraud 328

PYMNTS

DECEMBER 17, 2020

Ternio, of course, has linked with Visa as a cryptocurrency-focused enablement partner. consumers interested in applying for its new Coinbase Card. The Coinbase Card is a Visa debit card that enables users to use their bitcoin or other crypto holdings to shop online and in stores.

Bitcoin 292

Bitcoin cryptocurrency Course Cards 292

PYMNTS

MAY 8, 2020

The first quarter of 2020 should have been business as usual — especially for the payments processors and financial services technology companies — the firms that keep commerce humming across offline and online channels. The coronavirus upended, well, everything, of course. If they can hold on, that is. Setting The Stage.

Report 245

Report Online New Jersey Conference 245

PYMNTS

NOVEMBER 26, 2019

The money is being used to pay for one-off expenses such as vacations — and also to pay down credit card debt. The roster of Americans who have such loans, where 40 percent are sourced from FinTechs and other tech-driven firms (complete with online conduits for applications), stands at 20 million individuals.

Strategy 142

Strategy Cards Seattle Fintech 142

PYMNTS

NOVEMBER 24, 2020

The conversation came against a backdrop where, as noted in a recent PYMNTS Tracker , a majority of Americans did their banking online last year. And of course, in the age of COVID-19, they’ve continued to do so with increasing frequency. That beats physical cards, which can take three or four days to show up via regular mail.

Digital Banking 267

Digital Banking Analytics Mobile Cards 267

PYMNTS

DECEMBER 23, 2020

The 6-year-old who get his hands on Mom’s iPad and manages to rack up $16,000 worth of credit charges for online gaming. The teenager with a Fortnite habit who manages to clean out Dad’s checking account via the debit card linked to the gaming account. Step hopes to serve those consumers over the course of their entire lives. “I

Fintech 322

Fintech Cards FDIC Lending 322

PYMNTS

NOVEMBER 23, 2020

Over the course of the last five years, gift ordering cut-offs have been pushing deeper into the season, all the way to Dec. The preference for simply buying online and having to enter the store declined slightly in the same period, reflecting consumers’ preference to not have to enter at all. 20-21 for guaranteed on-time delivery.

Retail 248

Retail Online Survey Course 248

PYMNTS

JANUARY 6, 2021

“[Payment choice] doesn't really demonstrably lessen churn,” Galloway said, pointing out that whether people use Apple Pay, Google Pay, PayPal or some other digital wallet, they all have an underlying funding instrument that in most cases is either a credit card or a debit card. “So where credit card use is less popular.

Payments 275

Payments Cards Course Management 275

PYMNTS

JUNE 1, 2020

Capturing and then enabling card-on-file payments when consumers buy the products or services they consume in the physical world. Part of that includes reminding consumers to use their contactless cards when they check out in their stores (if they have one) or their mobile wallets (if they choose). Uber and Starbucks pioneered it.

Cards 147

Cards Study Maine Retail 147

PYMNTS

AUGUST 12, 2020

As detailed by NPR, though at least some verticals, such as grocery stores, accept card transactions (and thus see at some volume of contactless payments), a significant number of smaller businesses rely on cash to keep revenues coming in. Roughly 55 percent said that cash, of course, is a widely accepted means of payment.

Course 221

Course Cards Fintech Payments 221

PYMNTS

SEPTEMBER 17, 2020

It’s not enough that the CX be secure — though that’s critically important, of course. As to what lies ahead for the digital CX, Vaughn said we’re headed toward greater adoption of card-on-file transactions, and the use of digital wallets to enable those transactions. The trend, after all, is toward contactless transactions. “It

Customer Experience 254

Customer Experience Cards Analytics System 254

PYMNTS

JANUARY 21, 2021

In terms of customers going online to bank, BofA added that digital sales accounted for 45 percent of all consumer banking sales for the quarter. Citibank can now open accounts online in 50 countries and in the year 2020 it opened 14 million accounts digitally — a 200 percent increase over 2019. million during the quarter.

Mobile 252

Mobile Report Trends Digital Banking 252

PYMNTS

JANUARY 26, 2021

The coffee giant has built a loyal customer base over the course of 13 years, leveraging data it gathers from its customers’ ordering and payments preferences. . Text messages, digital wallets and even old-fashioned physical cards are some of the other ways consumers prefer accessing loyalty rewards.

Seattle 266

Seattle Mobile Customer Experience Survey 266

PYMNTS

SEPTEMBER 29, 2020

The Fed’s latest Survey of Consumer Finances might come with a caveat: The data measure a period that may seem long ago and far away — the time before COVID, of course. But they show an increasing interest in online banking, an attempt to grow savings — and a higher debt burden. Online Banking . Overall, 98.7

Survey 131

Survey Online Report Course 131

PYMNTS

APRIL 23, 2020

To that end, earlier this month FinTech firm SoFi made the leap beyond San Francisco to Hong Kong, having bought online brokerage firm 8 Securities. The deal would give SoFi increased access to application programming interfaces (APIs) that in turn can let other firms offer financial products such as virtual cards and checking accounts.

San Francisco 252

San Francisco Online Fintech Survey 252

PYMNTS

FEBRUARY 24, 2020

For LendingClub, an online lender, the bid to buy Radius Bank means that (assuming the regulatory hurdles are satisfied), within 12 to 15 months, the company will move into a branchless banking model that offers services and products beyond credit. The move takes Morgan Stanley down market a bit, deeply into online stock trading.

Digital Banking 242

Digital Banking Course Online Management 242