PYMNTS

JANUARY 1, 2019

Gerhard Oosthuizen, CTO of Entersekt , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Johnnies-come-lately were jumping aboard to set up mining rigs as fast as they could get their hands on graphics cards. I remember a conference almost a year ago. Cryptocurrencies were going to change the world!

Bitcoin 168

Bitcoin Payments Conference cryptocurrency 168

PYMNTS

JANUARY 20, 2021

Payments have typically been the exclusive domain of banks, card issuers and FinTechs — distinct from a product or service offering and usually requiring distinct motions for both the buyer and seller to complete a transaction. There is no need to fumble with cash or hand a payment card to the driver — it happens automatically.

Payments 175

Payments Examples Software Management 175

FICO

MARCH 1, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes. Financial institutions have access to a lot of data – from customers themselves, third-party organizations, meta data, and many other sources.

Digital Banking 52

Digital Banking Data Customer Experience eBook 52

PYMNTS

APRIL 19, 2018

They are also trying to enhance the customer experience. Younger customers prefer to use a kiosk.”. In 2016, for example, Amazon began running pop-up kiosks for Kindle eBooks in convenience stores around the Seattle area, GeekWire reported. Wendy’s is hardly alone.

Retail 102

Retail eBook Customer Experience Ohio 102

PYMNTS

JUNE 29, 2017

Moreover, he noted, while most security upgrades are a cost generator for merchants, mobile payments actually have the potential to bring the cost picture down by quite a bit, as retailers can capture their customers in a more store-controlled closed loop. Plastic cards, cardboard coupons and paper receipts have an environmental impact.

Mobile 137

Mobile Retail Security Fraud 137

FICO

MARCH 28, 2023

A link to apply for an Amazon Visa card. All are tailored recommendations to enhance your buying experience. It involves using data and analytics to better understand the wants, needs and preferences of individual customers, and then using those insights to deliver unique experiences and moments throughout their journey.

How To 52

How To Analytics Data Strategy 52

FICO

MAY 17, 2022

You can read more about all the UK survey results in our Digital Consumer Banking and Fraud Survey – UK Results Ebook . This is creating a challenge for banks, which need to walk the line between stopping scams and enabling a smooth customer experience during financial transactions. by Matt Cox.

eBook 52

eBook Survey Fraud Millennials 52

FICO

MARCH 10, 2022

One of the most interesting takeaways for me is that banks have an opportunity for proactive, personalized customer communication, in the channel of their choice, to provide fraud detection and fraud prevention, as well as to manage fraud cases so that they can be bought to a conclusion more quickly and with a better customer experience.

Fraud 52

Fraud Survey Cards Customer Experience 52

FICO

NOVEMBER 16, 2022

The right technology can help organizations on both of those fronts, while also providing a foundation that supports real-time automation and rules updates to help drive down costs and stop fraud losses; two-way communication to improve customer experience ; and transparency throughout the decisioning process for regulatory compliance and reporting.

Fraud 52

Fraud Data Survey Regional 52