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UX Design is Next Big Hurdle for Banks, Vested Ventures Says

Bank Innovation

EXCLUSIVE— With the help of APIs and other technologies, U.S. banks are mastering the use and sharing of data, but the next challenge is going to be even more technical. To move forward, financial institutions are going to have to take a closer look at the user experience, Eric Hazard, CEO for fintech venture capital […].

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Cash Infusion for Candescent and Lumin: Now What?

Gonzobanker

Will new infusions in the digital banking space translate to real innovation? This year has delivered many that wasnt on our digital 2024 bingo card moments for our industry. Veritas would be wise to put Candescent into a great position by investing in digital banking UI/UX, deeper third-party integrations, and roadmap innovation.

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Unlocking Brazil's Open Banking Potential

PYMNTS

In the journey to improve the payments experience, sometimes the best user experience (UX) is an unnoticeable one. In Brazil, open banking regulations are in the works, but payments innovation is advancing so quickly that many in the ecosystem cannot afford to wait for the government to catch up.

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Mobile Banking Apps Get a Blah Net Promoter Score From Consumers, Bank Innovation Finds

Bank Innovation

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores.

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Is UX The Mobile Wallet Whisperer?

PYMNTS

Some of the companies leading the omnicommerce charge recently concentrated their efforts on introducing innovative plans to expand both their consumer base and also bolster their payment offerings. Consumers can scan a room using their smartphone camera, causing a 3D image of the item to be overlaid in the interior setting.

UX 100
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Payments Providers Combat The Conflict Between Security, User Experience

PYMNTS

Financial services and payments companies today are required to enable and support innovative new ways for customers to conduct financial transactions from any device, and from any location, without exposing themselves or their data to risk,” he said. Greater Security Without Compromising UX.

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Is UX The Key To Mobile Wallet Breakout?

PYMNTS

Some of the factors that play a role in the abandonment include having a poorly designed website, failing to keep customers engaged, having security concerns and the “cumbersome” process of entering card numbers and billing and shipping addresses on mobile devices, he added. Importance of nailing UX.

UX 100