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GAO: Post-Equifax, Agencies Must Tighten Online ID Proofing

PYMNTS

Postal Service, the Social Security Administration, Veterans Affairs, and the Centers for Medicare and Medicaid Services, for example, ask questions of a new user and match their answers to information held in an individual’s credit file. For instance, not all applicants have cell phones,” the watchdog explained.

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Deep Dive: Why ML Plays A Key Role In Debit Issuers' Fraud-Fighting Strategies

PYMNTS

Debit card issuers face an ever-growing array of fraud schemes perpetrated against them and their account holders. Effective card offerings require financial institutions (FIs) to quickly and accurately detect myriad forms of fraud, forcing them into a delicate balancing act. Security challenges are mounting, too.

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Deep Dive: Why New Hacking Technology Has Made Application Fraud More Difficult To Fight

PYMNTS

First-party is the most common variant and sees fraudsters applying for loans or credit cards using their own details. They then take all the credit they possibly can after approval and convert it to cash by writing high-value checks or maxing out their credit cards. Preventing Application Fraud.

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A Full-Picture Approach To Thwarting Debit Fraud

PYMNTS

A 2018 survey found that 40 percent of American financial institution (FI) customers in this age bracket reported debit cards as their go-to payment instruments, while 36 percent favored credit cards. He recently spoke with PYMNTS about what it takes to keep debit cards and their associated bank accounts safe from cybercriminals. .

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Worldpay On Staying One Step Ahead of eCommerce Fraud

PYMNTS

Better security comes from better communication, and the fraud teams at businesses must speak with all parties involved in a transaction — card issuers, merchants and the payment processors that connect them — that can benefit from sharing insights about consumers. Security’s New Face.

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How Genesys Is Personalizing Call Center Interactions

PYMNTS

The former intends to integrate the latter’s Contact Center AI (CCAI) into its call center products and, in a recent interview with PYMNTS, Lasserre and Gnan Gowda, Genesys’ senior director of software product management and global security, discussed how this will help the company’s customers without compromising security.

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Deep Dive: How FIs Are Looking Beyond Traditional Know Your Customer Data To Spot Synthetic ID Fraud

PYMNTS

Fraudsters and financial institutions (FIs) are constantly evolving to best each other, and growth in synthetic ID fraud is revealing that many banks must enhance their security measures to stay in the lead. Cybercriminals often use these identities to set up bank accounts and apply for credit cards and loans.

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