NEW DATA: Better Customer Service Could Sway 3 in 10 Consumers To Switch Credit Cards
PYMNTS
MAY 22, 2020
There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. Our data suggests that card customer service departments must be equipped to address these fundamental concerns. cardholders across a range of age and income groups.
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