Amex bets on millennials, Gen Z for growth
Payments Dive
MARCH 14, 2023
As it pursues younger consumers, the company is angling to ensure its high-fee cards offer enough value for millennials and Gen Zers.
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Payments Dive
MARCH 14, 2023
As it pursues younger consumers, the company is angling to ensure its high-fee cards offer enough value for millennials and Gen Zers.
Payments Dive
NOVEMBER 8, 2023
Nearly 3% of millennials are newly delinquent as of the third quarter this year, slightly up from 2.5% in Q3 2019, according to a report from the Federal Reserve Bank of New York.
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Payments Dive
AUGUST 26, 2024
Gen Z and millennials were the age groups most likely to use loans and credit cards to respond to higher prices, a Federal Reserve research report said.
PYMNTS
DECEMBER 10, 2020
It has been suggested that millennials are averse to having and using credit cards. Millennials are in fact as likely as other generations to have credit cards, with nearly nine out of 10 having at least one card, according to PYMNTS’ latest research. PYMNTS research shows 11.5
Bank Innovation
SEPTEMBER 12, 2017
EXCLUSIVE – Millennials are famously credit-averse, but this means they risk losing out on building a credit history, which is necessary for, among many other things, getting a mortgage when they want to buy a home.
Payments Dive
OCTOBER 12, 2022
That buy now-pay later outlook emerged from a new Bluedot survey that also showed 43% of consumers are likely to open a new store credit card during the yearend shopping period.
Bank Innovation
MAY 8, 2017
Affirm, the lending startup that provides loans at the POS, is looking into launching everyday-use virtual credit cards, Bank Innovation has learned. The company, launched by a PayPal cofounder Max Levchin, provides point-of-sale loans that allow customers, particularly millennials, to finance purchases with participating merchants.
PYMNTS
SEPTEMBER 30, 2020
Luxury retailers are also targeting millennial and Generation Z consumers to expand their customer bases, with one report showing that millennials accounted for 35 percent of high-end retail purchases, for example. Australia-based installment payment provider Afterpay , for example, has seen its revenues hit $3.8
Payments Dive
DECEMBER 16, 2024
The credit card company is sticking with a strategy to concentrate marketing on the millennial and Gen Z generations shaping shopping trends.
PYMNTS
DECEMBER 11, 2020
Digital has certainly advanced further and faster than anyone predicted at this time last year, and the ground that’s been taken is unlikely to ever be surrendered back, Helena Mao , vice president of global product strategy for payment solutions at Blackhawk Network , told PYMNTS in a recent conversation. “I Digital Gift Cards ’ Growth.
PYMNTS
DECEMBER 6, 2019
Consumers — especially millennials and Generation Z — are looking for new commerce experiences during the 2019 holiday season. However, they are also hesitant to pay for those new experiences with credit cards or other traditional financing options. How Bridge Millennials Are Driving More Demand For Flexible Payments.
PYMNTS
JANUARY 10, 2020
Hotels, airlines and homesharing platforms need strategies to satisfy the travel needs of four generations of jetsetters, who each have different booking and payment preferences. Some millennials, in one case, would abandon travel booking processes if their preferred payment method was not offered. All this, Today in Data.
PYMNTS
JANUARY 13, 2020
Millennials have long been sought-after travel and hospitality customers, partly because they are perfectly placed to seek such experiences. This unique status creates both opportunities and challenges for firms in the space, as millennials search for the experiences they crave. Furthermore, millennials are set to spend $1.4
Bank Innovation
FEBRUARY 22, 2018
EXCLUSIVE— While millennials may not be quite as credit-shy as they used to be, gaining new credit users is still an upward battle for most of the major card issuers. The card issuer is currently offering.Read More.
PYMNTS
MAY 22, 2020
There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. Billing issues and payments is the most common reason, cited by 29 percent of cardholders, followed by fraud and data security, cited by 23.8
PYMNTS
APRIL 23, 2019
One might argue that the shifts have been better or for worse (when was the last time one could separate a millennial from their iPhone for a decent conversation?), That seismic change may not be felt in payments. The digital card will be linked to Apple Pay. The digital card will be linked to Apple Pay.
Bank Innovation
OCTOBER 28, 2016
Turns out even millennials don’t care that much about mobile payments. According to a report presented by the tech consultancy Accenture at Money20/20, the number of those of us in North America who use our mobile phones to pay at the point of sale hasn’t changed in the slightest since last year, Read More.
PYMNTS
DECEMBER 24, 2020
It was a year in which consumers learned about new payment options and adopted them at a dramatic rate. As the year closes, PYMNTS calls out six payment methods that gained traction and attention, including a take from key executives in each category. percent of bridge millennials have used BNPL, close to double the average.
Bank Innovation
JULY 20, 2017
Banks are taking the battle for millennial customers where it belongs: mobile. Citibank and JPMorgan Chase users will now be able to link cards to PayPal via mobile, allowing customers of both banks to add cards before paying online and in-store via the PayPal mobile wallet, both banks announced today.
PYMNTS
DECEMBER 31, 2020
Accelerating The Real-Time Payments Demand Curve: What Banks Need To Know About What Consumers Want And Need. This study showed that consumers display significant interest in real-time payments once they fully understand them. percent of millennials believe it is “very” important to receive payments in real time.
PYMNTS
DECEMBER 15, 2020
Debatably the most impactful payments innovation of recent years — and that’s saying something — BNPL is having a massive impact on retail, as evidenced by the proliferation of brands and the steady flow of venture capital to players that are defining the space. Bridge Millennials Crossing Over To BNPL. percent of bridge millennials.”
PYMNTS
DECEMBER 2, 2020
Recent research by PYMNTS and Afterpay found that millennials are especially enthusiastic about these flexible payment options, and prefer them more than any other generation. percent of millennials report being financially stable, compared to 79 percent of non-millennial consumers. In fact, only 20.7
PYMNTS
DECEMBER 10, 2019
Bridge millennials’ rise is changing the retail ecosystem ahead of the 2019 holiday season, but their impacts will continue to be felt in the year ahead. Bridge millennials are consumers aged 30 to 40 whose shopping and financial preferences straddle Gen X and millennial demographics.
PYMNTS
JULY 15, 2020
Avid Modjtabai, Wells Fargo’s head of Payments, Virtual Solutions and Innovation, said at the time that “whether you are new to banking, don’t have regular paychecks or typically manage money with cash, we believe the Greenhouse experience can help you manage day-to-day spending while planning for the future.”. For instance, J.P.
PYMNTS
SEPTEMBER 29, 2020
Consumers are shopping more online , are increasingly interested in contactless payment methods and are showing up in stores to buy, not to browse. We see millennial and Gen Z customers absolutely shopping, and the brands that deeply understand them are growing at faster rates than they have ever grown before,” Molnar said.
PYMNTS
AUGUST 21, 2020
Community banks and credit unions are feeling the pressure to boost their digital card services or risk losing customers to megabanks and digital challengers, Ondot Systems ’ Chief Strategy Officer Todd Lesher told PYMNTS in a recent discussion. And once a top of wallet is set, the card becomes invisible and changes very infrequently.”.
PYMNTS
JULY 23, 2020
Payments company Afterpay , which works in the buy now, pay later ( BNPL ) space, is rolling out a new feature called Pulse to help reward those who make payments on time, a press release says. Pulse purports to give new benefits to the younger customers like millennials and Gen-Z, who the release calls “the most valuable.”
PYMNTS
SEPTEMBER 3, 2020
Only 26 percent of all consumer payments are made in the U.S. with cash — and consumers are even starting to ditch plastic cards. Many of these smaller firms, he said, did not have individual, digitized payment experiences woven into their overall operating infrastructures before the pandemic hit. The Demographics .
BankBazaar
NOVEMBER 29, 2019
While millennials are borrowing more than pre-millennials and post-millennials, they are still conscious about how much debt they are taking up…. Did you know that India’s millennials fall in the biggest borrowers’ category within the country? This is higher than the average score of non-millennials, which is 734.
PYMNTS
JANUARY 28, 2021
A transformation toward contactless payments is underway at the nation’s credit unions as the public shuns cash and even physical cards to lower infection risks with COVID-19. Offering touchless payments thus has the potential to drive merchants’ performance through consumer preference. The High Stakes Of Offering Contactless.
PYMNTS
AUGUST 10, 2020
Instant payments that enable the 24/7, year-round transfer of tax refunds, benefits, dividend payments and other disbursements could be key to quickly getting them money for much needed purchases within 30 minutes or less. This is in turn driving a need for fresh financial solutions that can help customers pay — and get paid — fast.
PYMNTS
OCTOBER 15, 2020
India’s pay-later app Slice is introducing a no-fee Visa card that offers its Gen Z and millennial customers cash back and no-cost EMIs during festive sales. “We Payments startup Slice was founded in 2016 to cater to the financial needs of the Gen Z and millennial generations.
PYMNTS
DECEMBER 4, 2018
Loyalty has come a long way in the payments realm, from the days when strict terms of rewards programs were more frustrating than enticing for consumers. For many consumers, perks are a key driver of their credit card choice, whether it’s airline miles, cash-back or points that can be redeemed for a variety of items.
PYMNTS
DECEMBER 7, 2020
Capital One Financial Corp (CapOne) is putting a stop to buy now, pay later (BNPL) transactions on its credit cards, calling the dealings “risky,” Reuters reported on Monday (Dec. Customers who use their debit cards or checking accounts can still make BNPL payments, the CapOne spokeswoman said.
PYMNTS
FEBRUARY 4, 2020
Not willingly – unless you use a credit card at the POS terminal, that is, in which case you’ll pay the retail price plus 21 percent. Multitudes of Americans woke up and wised up to the true nature of credit after the Great Recession, driving a surge in the use of debit cards. Would you pay interest on a cup of coffee?
Bank Innovation
AUGUST 23, 2016
No matter what industry you’re in, the chance of success depends on the knowledge and insight you have regarding your customer base, which for both traditional banking institutions and fintech startups means focusing on millennials.
PYMNTS
SEPTEMBER 24, 2019
Digital banks , for one, are teaming up with technology providers to accelerate settlement times for payments collected at the point-of-sale (POS). Legacy banks are similarly at work, with one major FI seeking to beat out FinTech competition by offering same-day access to credit card deposits. Around the Faster Payments World.
PYMNTS
NOVEMBER 25, 2020
Among those who said they would increase spend, about a third of millennials and Gen Xers said they would increase spending. A third of bridge millennials will increase their usage of mobile devices, more than any other segment. And when consumers do go online, gift cards are winning the season. percent will use a laptop or PC.
PYMNTS
NOVEMBER 24, 2020
As Nick Reid, director of B2B partner development at Conferma , said in an interview with PYMNTS, virtual cards can help eliminate those hidden costs. Reid noted that, although there are no upfront fees for making payments by checks, there are glaring inefficiencies tied to payments made by paper means.
PYMNTS
OCTOBER 6, 2020
Razer Fintech and Visa have unveiled a new prepaid card, dubbed the Razer Card, now in its test phase. Right from the start, we have been very excited about our collaboration with Visa to transform the digital payments experience globally,” said LiMeng Lee , Razer Fintech CEO, in a press release.
Payments Dive
JULY 23, 2024
Gen Z and millennials are driving spending, sometimes as premium customers, to the benefit of the credit card company.
PYMNTS
NOVEMBER 5, 2018
As NACHA expands Same Day ACH functionality, it’s unclear how small and medium-sized businesses (SMBs) will embrace the faster payment capability. New data has emerged about how SMBs use other payment rails , including cards and wire transfers. today, but it’s not the only one. In all, more than 3.3 NACHA said 43.2
PYMNTS
NOVEMBER 22, 2019
For a customer using a revolving credit tool, such as a credit card, the best outcome is to pay their balance in full each month, which has the benefit of buying now and paying later, with none of the attendant harms like paying an interest fee. However, that usually isn’t the best outcome for the card issuer.
PYMNTS
APRIL 29, 2020
Buy now, pay later (BNPL) solutions are well on their way to challenging credit cards as younger consumers’ deferred payment method of choice. Millennials carry two fewer credit cards than their Generation X counterparts, for example, and are the single-largest demographic group using BNPL solutions. Approximately 20.3
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