Bank Innovation

JULY 25, 2017

Customer fears about card security and fraud is increasing, but as it turns out, fewer consumers are actually experiencing that fraud. This is according to the Consumer Payment Card Data Security Perceptions survey by data solutions provider Transaction Network Services, released today.

Fraud 230

Fraud Cards Survey Security 230

PYMNTS

NOVEMBER 25, 2020

According to an exclusive consumer survey, 27 percent of shoppers expect to spend less money than they did in 2019. And when they do spend, consumers will do so online – some of them exclusively. percent said they would do all of their shopping online. And when consumers do go online, gift cards are winning the season.

Online 176

Online Cards Retail Data 176

Bank Innovation

MARCH 23, 2018

As mobile wallets and consumer-to-business payments platforms grow in popularity as the preferred payment method among retail shoppers, it seems only natural that merchants should consider digital POS lending or instant financing options as a means to encourage more online purchases. Indeed, they are. Read More.

Online 218

Online Lending Survey Retail 218

PYMNTS

NOVEMBER 30, 2020

The divide between digital and brick-and-mortar commerce hit a tipping point this holiday season, with more consumers than ever going online to kick off their holiday shopping sprees. We surveyed a census-balanced panel of 2,147 U.S. Three in four shoppers bought items online and three in 10 shoppers bought items exclusively online.

Data 321

Data Online Cards Google 321

PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . A PYMNTS survey of 3,000 U.S. This “better app” would also offer transaction confirmations and alerts, card location controls and the ability to track and redeem rewards. .

Survey 183

Survey Cards Millennials ATM 183

Payments Dive

MAY 16, 2022

4 card companies, which also hold bank licenses, scored highly in customer satisfaction among online-only banks, J.D. Power found.

Survey 195

Survey Cards Online Company 195

Bank Innovation

SEPTEMBER 6, 2017

Mobile wallet usage is increasing across the globe, but for countries with more fleshed-out credit card networks, that growth is still slow. This is according to the second part of the Global Consumer Survey: Consumer Trust and Security Perceptions report conducted by ACI Worldwide and the Aite Group.

Mobile 339

Mobile Study Survey Cards 339

PYMNTS

JANUARY 20, 2021

The corporate card industry continues to dig its heels into adoption efforts with the launch of new products and features designed to elevate the value of the card beyond a mere means of payment. Employees Lack Access To Corporate Cards. WEX Links MYOB Users To Card Payments. Plastiq Loops Into QuickBooks.

Cards 195

Cards America Survey Data 195

PYMNTS

JANUARY 2, 2019

While commercial card innovation certainly accelerated in 2018, progress can always continue. Morgan Managing Director and Head of Commercial Card Product Management Naney Pandit says should be a focus this year is in mobilizing the corporate card. One area of development that J.P. Following The Consumer Trend.

Mobile 211

Mobile Cards Samsung America 211

PYMNTS

MAY 4, 2020

Nearly 50 million credit card customers in the U.S. said they have had their credit limit slashed or their card closed in the past month as lenders move to minimize their risk amid the COVID-19 shutdown, a new study revealed. The survey said 37 percent of men were three times more likely than women to see their limits cut.

US 243

US Survey Cards Study 243

PYMNTS

OCTOBER 23, 2020

Online grocers are increasingly allowing underprivileged consumers to use EBT payments (the modern equivalent of food stamps) at a time when the pandemic has made going to the store too risky for many shoppers. The move by the two companies is just the latest initiative in a growing trend of EBT acceptance for online grocery shoppers.

Online 195

Online Payments Montana Alaska 195

PYMNTS

JANUARY 1, 2021

And they’re also “the most likely to say they will keep shopping online once daily life returns to normal.”. More than 54 percent of those who are shopping for groceries online say they will likely be vaccinated. Our shopper will use her card-on-file with her supermarket. How She Thinks About Vaccines.

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Study Survey Exercises Cards 362

PYMNTS

DECEMBER 2, 2020

In a year that’s been filled with lifestyle changes, personal pivots and business adaptations, 2020 may also go down as the year of the gift card as studies show an outsized increase in sales leading up to the busy holiday season. InMarket’s data also showed customers were spending about 17 percent more on gift cards in 2020.

Cards 160

Cards Retail Study Survey 160

PYMNTS

MAY 22, 2020

Moreover, all demographic groups are far more likely to use phone than email or chat to reach card service departments — and this method is associated with higher satisfaction and resolution rates. Our data suggests that card customer service departments must be equipped to address these fundamental concerns.

Cards 216

Cards Data Millennials Report 216

PYMNTS

OCTOBER 20, 2020

This shift in buying behavior is likely here to stay, too, leading more customers to use card-based payments to complete their purchases when shopping online. This is the focus of Understanding Frictions In Credit Card Transactions: How Transaction Disputes And Declines Impact Merchants’ Reputations, a PYMNTS and PAAY collaboration.

Survey 214

Survey Data Cards United States 214

PYMNTS

OCTOBER 27, 2020

While contactless payment methods in the form of mobile wallets and contactless cards are both becoming more common features, our consumer-survey data strongly indicates while that’s better than making consumers dip their cards, it’s not quite the gold standard when it comes to giving consumers hands-off options for payments.

Payments 289

Payments Survey Study Cards 289

PYMNTS

OCTOBER 1, 2020

As the digital revolution continues to transform the way shoppers pay for things amid the COVID-19 pandemic, Mastercard announced a free online tool to help entrepreneurs future-proof their companies. A Mastercard survey revealed 76 percent of small businesses in North America said the pandemic prompted them to become more digital.

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Tools Cards Guidelines Online 262

PYMNTS

DECEMBER 17, 2020

percent of all consumers have switched from in-store to online shopping. consumers — 57 million people — say they are ordering more groceries online for home delivery now than they did before the pandemic’s onset. The consumer survey in the report shows that 79.6 percent fewer use contactless debit cards than would like to.

Fraud 330

Fraud Online Cards Retail 330

Perficient

APRIL 4, 2022

While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing. This survey highlights the progress the insurance industry is making on its digital transformation journey.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

SEPTEMBER 9, 2020

Consumers who previously paid for purchases by swiping or inserting their cards at in-store point-of-sale (POS) terminals are now turning to contactless cards and online shopping to safely and easily obtain needed goods. Deep Dive: Keeping Security Present Even When Cards Are N ot. Around The Next-Gen Debit World.

Cards 162

Cards Fraud Retail Online 162

PYMNTS

JANUARY 13, 2021

All eyes are on the small business community in the commercial card world as industry players increasingly explore how card products can help Main Street recovery and stay in business. Small Business Card Use On The Rise. Small Business Card Use On The Rise. Amex Under Fed Scrutiny Over SMB Card Practices.

Cards 167

Cards Apple FDIC Samsung 167

Payments Source

DECEMBER 30, 2020

Nearly 70% of consumers surveyed said they were confident in their ability to pay their full monthly statement in December, up 5 percentage points from November, according to monthly data from the online lending marketplace LendingTree.

Cards 158

Cards Survey Lending Online 158

PYMNTS

NOVEMBER 30, 2020

Outback Steakhouse has rolled out a new “curbside concierge” option for holiday gift card shopping, according to a Monday (Nov. Customers call ahead or go to their nearby restaurant and drive into a set gift card drive-up parking spot with the service. Customers who purchase $50 in gift cards up to Dec. 30) announcement.

Cards 144

Cards United States Millennials Survey 144

PYMNTS

NOVEMBER 11, 2020

Fintech Partner Connect will “support new ways for businesses and consumers to seamlessly and securely pay, get paid, send money and more,” a spokesperson for the credit card and financial services giant said in an email announcing the new program on Visa on Wednesday (Nov.

Fintech 277

Fintech Compliance Online Survey 277

Perficient

AUGUST 18, 2022

In fact, in a survey conducted by MagnifyMoney , 42% of respondents (notably, 48% of women and 35% of men surveyed) indicated they believe financial advisors are “only for wealthy people,” and 25% of respondents indicated they don’t see the need for a financial advisor for those younger than middle-aged.

Millennials 473

Millennials Management Tools Strategy 473

PYMNTS

JULY 17, 2020

Mobile card apps went from nifty to necessary when the darkest imaginings of last March had people picturing COVID-19 on every surface, suspended in every breath. Consumers are interested in applying mobile card management tools in different ways, however,” the report states. Meet the 2021 Cardholder.

Cards 151

Cards Mobile Groups Tools 151

Bank Innovation

JULY 20, 2018

business leaders (owners, managers, and executives) prefer using digital banking, and yet less than half of them have plans of increasing their use of online banking products and services, that’s according to a JPMorgan Chase survey. A majority of U.S.

Survey 218

Survey Digital Banking Online Management 218

PYMNTS

JANUARY 15, 2021

Brick-and-mortar merchants and online retailers alike often rely on end-of-year sales to generate up to 40 percent of their annual revenues and start the new year on a positive note. consumers were expected to spend more than $190 billion online this season, up 36 percent from 2019, while in-store commerce was predicted to fall by 4.7

Retail 159

Retail Online Fraud Cards 159

PYMNTS

DECEMBER 7, 2020

End-to-end gift card platform Qwikcilver has launched its Woohoo virtual gift card store on the Google Pay Spot Platform to enable users in India to buy and send virtual gift cards in real time, the United News of India reported on Monday (Dec. The more upscale the restaurant, the greater the decline.

Google 148

Google Cards Millennials Survey 148

PYMNTS

DECEMBER 4, 2020

This week, Stripe introduced banking services, we get a glimpse of the EU's upcoming Digital Services Act and PYMNTS' data reveals online purchases ruled Black Friday. Mastercard Intros Mobilized Virtual Cards; Defines Intersection Between Functionality And Security. But without support for mobile wallets, v-card adoption can lag.

Cards 151

Cards Data Mobile Survey 151

PYMNTS

JUNE 24, 2020

Users reduce phone bills through playing games, watching videos or completing surveys — in short by converting engagement into rewards that work phone bills down through carrier credits. The carriers preload the Adfone platform onto devices or SIM cards. “We’re Adfone white labels its platform under carriers’ brands.

Mobile 201

Mobile Online Payments Video 201

Perficient

JULY 11, 2022

When online shopping, if a retailer has a partnership with a BNPL platform, the customer can choose it as their payment method when placing their order at checkout. Using Afterpay, however, made it Future Me’s problem and let me have everything I needed and wanted at that moment and avoid racking up my credit card balance.

Fintech 474

Fintech Trends Apple South Dakota 474

PYMNTS

OCTOBER 23, 2017

23), Mastercard announced news of the launch of Mastercard Consumer Control, which allows consumers to view where their credit card information is stored online. A recent Mastercard survey indicated that 73 percent of Americans want to manage their credit card information digitally. On Monday (Oct.

Survey 195

Survey blockchain Cards Security 195

PYMNTS

SEPTEMBER 8, 2020

The September issue of How We Shop, a PYMNTS collaboration with PayPal, explains how consumers are shifting to shopping and paying online in the midst of the COVID-19 pandemic.

Apple 257

Apple Survey Study Retail 257

PYMNTS

OCTOBER 20, 2020

It’s just a week into the earlier-than-usual 2020 holiday selling season and already three facts are clarifying the retail picture: consumers are going to spend less overall, they are going to spend more time online and they don’t want to touch anything in the process. The survey showed that 17.8 percent of responses.

Online 159

Online Millennials Retail Chicago 159

PYMNTS

APRIL 29, 2020

The COVID-19 pandemic has prompted traditional banks to take fresh looks at their digital initiatives and has given digital-only banks the opportunity to learn about the advantages and hurdles of serving customers primarily through online and mobile channels. A recent survey of 1,000 U.S. A recent survey of 1,000 U.S.

Digital Banking 263

Digital Banking Cards Trends Online 263

PYMNTS

AUGUST 7, 2020

To remedy the problem, the Reserve Bank of India supports an option for offline payments through cards, wallets and mobile devices. To address grievances, the central bank will require payment system operators to introduce an online dispute resolution center. In addition, as the number of digital transactions rises, so do disputes.

Payments 267

Payments Guidelines National System 267