PYMNTS

OCTOBER 28, 2019

The payments industry has been riding the wave of shifting consumer habits and demands, placing the end-user experience at the forefront of new products, services and infrastructure. Those users, both consumers and businesses, aren’t just demanding choice, however.

User Experience 101

User Experience Payments Industry Innovation 101

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Bank Innovation

NOVEMBER 15, 2019

A company that operates quietly in the background of popular financial apps and platforms is taking steps to become more visible.

Tools 170

Tools User Experience Cards Fintech 170

Perficient

APRIL 4, 2022

While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing. 3) Tell Me – Authentic, Relevant Brand Messages and Experiences. We also help them achieve enterprise-wide operational excellence.?

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. Do FIs want to navigate card programs through that?”.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

NOVEMBER 27, 2020

As B2B eCommerce accelerates its technological innovation, and as adoption grows, it continues to look toward the world of B2C to implement optimized end-user experiences – for both the buyer and the seller. It's all about "deep credit lines, more product flexibility and functionality, and a better user experience," he said.

Payments 261

Payments User Experience Innovation Cards 261

PYMNTS

DECEMBER 19, 2018

19) that it is supplying Intesa Sanpaolo, the Italian bank, with what it said is the first Mastercard biometric contactless payment card. In a press release , Gemalto said it will test an EMV contactless biometric card for Europe via a pilot program backed by Intesa Sanpaolo and Mastercard.

Cards 148

Cards Payments User Experience Security 148

PYMNTS

JANUARY 25, 2021

According to the company, one of the reasons for PayDirect’s development is the clunky state of the customer journey associated with card-based payments and the resulting low conversion. PayDirect is higher-converting, primarily because it just has a much better UX (user experience) than online card payments or bank transfers,” he explained.

Online 300

Online Meeting Payments Cards 300

PYMNTS

MARCH 26, 2020

They are not always fast followers of newly introduced products and services from their larger banking brethren who operate on a national scale. Dig into that infrastructure, she said, and there can be a range of different vendors across core operations, mobile banking, online banking and payments processing. Davis told PYMNTS.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

JANUARY 22, 2020

Commercial cards remain only a fraction of the B2B payments space, but FinTech firms, banks and other financial service providers continue to develop new solutions aimed at boosting adoption. For companies like SmartEquip and Unified Payments Group , that means introducing new ways to lift the burden of suppliers accepting cards.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

OCTOBER 6, 2020

For example, Chime CEO Chris Britt recently said that unlike traditional banks that earn money off of fees and interest from loans, his company’s profits come mostly from card usage. unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

DECEMBER 28, 2020

But careful examination of what tech is needed — and where — can result in positive ripple effects that improve operations well beyond the corporate treasury department. They’re embedding payments within a specific workflow and have the opportunity to create seamless user experiences around payments.

Payments 215

Payments Innovation Software Fintech 215

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. The User Experience Focus. ” A Digitization Strategy. ”

Online 179

Online Payments User Experience How To 179

PYMNTS

NOVEMBER 23, 2020

As the Mobile Order-Ahead Tracker® states, “AI can be leveraged to analyze and tally credit card transactions similar to how banking transactions are examined. Smart machine algorithms have allowed food delivery times to be accelerated, while AI-enabled voice assistants are helping restaurants rapidly fulfill orders.

Mobile 289

Mobile Boston Fraud Colorado 289

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience. A streamlined user experience that eliminates typing and scrolling is essential.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

OCTOBER 6, 2020

“There’s been a huge gap in the ecosystem,” she told PYMNTS, in linking banks, acquirers, processors and cardholders — particularly in streamlining the process of online merchants receiving settlement funds from acquirers after card transactions were processed from websites. But eCommerce, she said, is a different story.

Compliance 236

Compliance Online User Experience Payments 236

PYMNTS

FEBRUARY 21, 2019

Financial technology firm Green Dot , which made its name on its prepaid debit card solutions, is ramping up its focus on Banking-as-a-Service (BaaS) after posting $14.3 The Intuit partnership is expanding, too, noted Streit, thanks to a BaaS collaboration that enables Green Dot to link Intuit users with full-service bank accounts.

Taxes 188

Taxes User Experience Cards Operations 188

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

JANUARY 17, 2018

The traditional strategy of handing an employee a corporate card, hoping they make responsible purchases and depending on accurate expense reports has evolved into a market that embraces automation, artificial intelligence, mobility and an array of card products, from P-cards to virtual numbers.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

OCTOBER 5, 2020

5) unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age. This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In

ATM 158

ATM Software Atlanta User Experience 158

PYMNTS

JUNE 22, 2020

Credit and debit card penetration in markets like Mexico is still low compared to the U.S. For example, so many of Mexico’s consumers who might be interested in purchasing their products may not have credit or debit cards to pay for their purchases. Global Reach, Local Payments Solutions.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

FEBRUARY 26, 2020

The solution is meant to aid transportation companies to avoid “major pitfalls” and “increase operational capacity.”. The company provides a “comprehensive solution to reclassification and recruiting issues faced by large fleets and brokers, by enabling independent contractors to form or grow their own fleets,” the release said.

CA 141

CA California User Experience Industry 141

Perficient

MAY 28, 2020

If you’ve driven a car, used a credit card, submitted a claim, or performed countless other everyday tasks, you’ve likely interacted with Pega. More on How We’re Working with Pega Technology: Cloud-based business solution streamlines user experience and reduces costs. According to our clients , our Pega team is top notch.

Leadership 467

Leadership Groups DC Management 467

PYMNTS

JULY 30, 2019

The report, titled “Issuer Declines,” found that 75 percent of issuers surveyed will be ready to comply with the rules, but a smooth operational transition may be a bit tougher. The insights come from responses from firms that collectively issue more than 107 million cards, which the EPA said encompasses 61 percent of cards issued in the U.K.,

Survey 172

Survey User Experience Report Security 172

PYMNTS

NOVEMBER 17, 2020

As we continue to focus on enabling digital payments beyond our traditional Corporate Cards, we are investing in solutions to improve the buyer and supplier experience and help solve common B2B payment-related pain points,” said Daniel Brachfeld , vice president for supply chain solutions at American Express. 16) press release.

Payments 144

Payments User Experience Software Risk Management 144

PYMNTS

MARCH 17, 2020

While user experience is key, these tools must also be agile enough to rise to small- to medium-sized businesses’ (SMBs’) digital-native foundations. But when platforms can promote automation without adding complexity to the user experience, these technologies will be able to find traction within SMBs everywhere.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

SEPTEMBER 9, 2019

One of the ways that these websites are able to differentiate is through user experience. A key part of user experience is payment speeds. When a user wins a big amount, they want to be able to withdraw their winnings as quickly as possible. Most importantly, the new legal atmosphere in the U.S.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

NOVEMBER 8, 2019

Goldman Extends $10B In Apple Card Credit In First Month. According to regulatory filings made public this week, Apple Card? customers had $736 million in loan balances at the end of September, though it’s not clear how that compares with other credit cards, as Bloomberg said banks do not break out performance by individual cards.

Apple 100

Apple Cards Fraud User Experience 100

PYMNTS

JANUARY 27, 2020

N26, a mobile bank and a subsidiary of one of Europe’s fastest-growing financial startups, has announced that after five months of operation in the U.S., N26 said it has always been focused on creating an exceptional user experience. Also, users can get their pay up to two days earlier with direct deposit.”.

User Experience 141

User Experience ATM Mobile Branding 141

PYMNTS

OCTOBER 28, 2020

Teampay Founder and CEO Andrew Hoag said Ironclad "shares Teampay’s vision for automating and simplifying complex business processes while delivering a world-class end-user experience,” according to the release. Simon Barker , CEO of Conferma Pay, recently spoke with PYMNTS about the outdated nature of many spend management systems.

Management 147

Management Policies User Experience System 147

PYMNTS

OCTOBER 11, 2018

Thus, in two separate announcements from one company, we might glean a sense of blockchain underpinning various user experiences in daily life. There are two ways to use the XPOS, he explained: via plastic card or through an app. However, he told Webster, “we’ve realized that a lot of people like to have the card in hand.

blockchain 199

blockchain Payments cryptocurrency Data 199

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. Barybin recently took up the position to head the cross-border payments technology company after the Bank of Lithuania halted SatchelPay operations earlier this year.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

FEBRUARY 26, 2020

“PSCU’s unique position in the industry as a cooperative providing card management services, 24/7 contact center services and, most recently, a state-of-the-art digital banking platform, made Lumin Digital an ideal partner. The solution enables credit unions to have more interaction with their members making way for deeper relationships. .

Vermont 142

Vermont Digital Banking Tennessee User Experience 142

PYMNTS

SEPTEMBER 29, 2020

Consumers are also beginning to adopt new payment methods, eschewing cash for debit cards, credit cards or mobile wallets that can be used for brick-and-mortar as well as online transactions. This is also a significant departure from the pre-pandemic payment normal, he stated.

Payments 172

Payments Online Regulation Retail 172

PYMNTS

APRIL 2, 2019

And it is a very small start … we are in the early days,” Kirsch said, adding that “I don’t think I’ve [ever] seen a case where a PSD2 payment is as convenient to, [say], something like PayPal or credit card. The user experience today, in authorizing online payments, crosses anywhere from five to 15 screens.

Software 165

Software User Experience Security Compliance 165

PYMNTS

JANUARY 18, 2021

market, FinTechs are turning their attention to the business community, whose demands for a better banking experience are growing louder. According to Wheldon, the introduction of AP functionality was a natural extension of Rho's existing payments offerings, which include domestic and foreign transaction capabilities, card payments and more.

Digital Banking 165

Digital Banking Data Fintech User Experience 165

PYMNTS

JULY 13, 2017

FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In By outsourcing all that to an acquirer, an ISO saves on risk, regulatory, technical and operational overhead. Episode Two.

User Experience 108

User Experience Software Compliance Payments 108