PYMNTS

OCTOBER 12, 2020

In a time of increasing change for retailers and consumers, the current global climate has begun accelerating the future of retail trends at a much quicker pace than previously envisioned. consumers have largely relied on cards, were comfortable with them as a main purchase tool and the U.S. By contrast, U.S.

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PYMNTS

APRIL 1, 2019

When it comes to online shopping, one of the greatest frustrations for consumers — and friction points for merchants — is having to manually enter credit or debit card information for each purchase. In the latest Mobile Card Services Playbook , a collaboration with Ondot , PYMNTS surveyed more than 9,500 U.S.

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Online Cards Mobile Maine 212

PYMNTS

JANUARY 28, 2021

One of the more notable differences is their tendency to favor credit cards online and other options such as digital wallets over debit cards. PYMNTS’ latest research report, Online Security And The Debit-Credit Divide , a PYMNTS collaboration with Elan based on a survey of 2,466 U.S. The report finds that 45 percent of U.S.

Cards 210

Cards Online Security Data 210

PYMNTS

SEPTEMBER 9, 2020

Consumers who previously paid for purchases by swiping or inserting their cards at in-store point-of-sale (POS) terminals are now turning to contactless cards and online shopping to safely and easily obtain needed goods. Almost 65 percent of FIs said in a recent survey that their customers are now making more CNP payments, for example.

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Cards Fraud Retail Online 162

PYMNTS

OCTOBER 5, 2020

Retailers must protect customers’ card data from hackers who try to snatch payment details, and following best practices to ensure security requires adhering to the regulations established by the PCI SSC, a global payments industry forum. Compliance Complexities.

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Cards Data Compliance Payments 207

PYMNTS

JANUARY 19, 2021

Chuck Huang, founder and CEO of Citcon , explores how the pandemic has prompted retailers to capitalize on the surge in demand for contactless, digital payments. "As Progressive retailers have paved the way for this with email collection at registers, enabling them to connect their customers’ behavior in-store with them online.

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Retail Payments Online Marketing Strategies 211

PYMNTS

JUNE 10, 2019

Amazon is linking with Synchrony Financial to offer a new credit card for Amazon Prime members who have bad credit. As reported Monday (June 10), the card, known as “Amazon Credit Builder” will let users build up their credit profiles through the use of a secured card, and the firms also will offer budgeting tools.

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Cards Security Survey Tools 190

PYMNTS

JUNE 9, 2020

Gift cards may be the gift that keeps on giving – not just for the recipients, but also for the companies that issue them. But then again, we’re pretty apt to forget to use these gift cards at all. A recent Bankrate.com survey of 2,600 consumers found that roughly half of all Americans own at least one unredeemed gift card.

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Cards Retail Survey Company 141

PYMNTS

SEPTEMBER 18, 2020

To that end, joint research between PYMNTS and Visa , in a study titled Marketplaces as Retail’s New Front Door , found that 60 percent of surveyed businesses that are not currently using online marketplaces would like to do so. Roughly 27 percent of surveyed firms report waits of between three to five days.

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Online Survey Maine Study 354

PYMNTS

DECEMBER 7, 2020

Capital One Financial Corp (CapOne) is putting a stop to buy now, pay later (BNPL) transactions on its credit cards, calling the dealings “risky,” Reuters reported on Monday (Dec. BNPL transactions allow users to pay for merchandise across several installments interest-free, while also paying the retailer in full at the time of the sale.

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Capital Cards Millennials Regional 184

PYMNTS

DECEMBER 2, 2020

This will not only help retail items be more accessible to more consumers but could help merchants bounce back from what may have been a rocky year in sales due to the pandemic. Nearly 20 percent of shoppers ages 22 to 30 lack credit histories that are robust enough to grant them credit card approval, for example.

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Retail Millennials Payments Trends 194

PYMNTS

JANUARY 1, 2021

A PYMNTS vaccine survey released toward the end of 2020 demonstrates that consumers who have dramatically shifted their lives toward digital over the last nine months have done so because they are afraid of the risks associated with visiting brick-and-mortar stores, and are thus more likely to get a vaccine. How She Thinks About Vaccines.

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Study Survey Exercises Cards 362

PYMNTS

MARCH 12, 2020

Quick: Who’s the biggest retailer in the U.S.? In terms of sheer size and locations, the United States Postal Service (USPS) is the biggest retailer in the country, with 31,000 locations covering pretty much every town. Now, a new report is asking a good question: What if the post office expanded its retail offerings?

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Retail US Survey Examples 169

PYMNTS

JANUARY 15, 2021

In the inaugural QR Code Payments Tracker® , PYMNTS explores the latest in the world of QR codes, including new implementations at retailers and payment providers, the security concerns facing this payment method, and the pandemic’s effect on the development and rollout of QR code-enabled payment options. Retail Environment.

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Retail Security Payments United States 207

PYMNTS

DECEMBER 23, 2020

In today’s top retail news, Amazon is delaying its logistics charge increases, while consumers in Italy are embracing a new cash-back effort for card payments. Italian Shoppers Embrace New Cash-Back Program For Credit Card Payments. The survey data was collected between Nov 30 and Dec.

Retail 167

Retail Atlanta Survey Taxes 167

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

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Innovation Retail Maine Security 174

PYMNTS

MARCH 25, 2019

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. percent — of surveyed Canadian consumers would not mind autonomous vehicle deliveries.

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PYMNTS

NOVEMBER 20, 2020

Such factors could drive companies worldwide to seek the utility and flexibility of delivering payroll via prepaid cards, and this month’s Deep Dive examines companies’ growing interest in these tools. . One survey found that 6.5 A 2018 survey polled 158 U.S.-based Paying unbanked workers . based organizations, 41.2

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Cards Tools Survey Payments 197

PYMNTS

DECEMBER 22, 2020

This week's look at the convergence of accounts payable and accounts receivable finds tools like commercial cards, trade credit, artificial intelligence and robotics process automation easing friction on both ends of a B2B transactions. According to a survey, more than 74 percent of financial executives in the U.S.

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Cards Tools Payments Technology 199

Perficient

JULY 11, 2022

Buy now, pay later (BNPL) is a type of point-of-sale installment loan that partners with retailers to allow consumers to pay for their purchases in multiple equal payments. When online shopping, if a retailer has a partnership with a BNPL platform, the customer can choose it as their payment method when placing their order at checkout.

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Fintech Trends Apple South Dakota 474

PYMNTS

SEPTEMBER 4, 2020

Caught between the focus on Labor Day and the holiday season, yet another retail event looks like it’s being scorched by the pandemic. Halloween sales are expected to be significantly impacted by social distancing concerns, and some retailers are already warning about the consequences. “We Halloween spending in the U.S.

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Retail Survey National Trends 155

Accenture: Banking

OCTOBER 9, 2019

The credit card partnership market is off to an aggressive start in 2019, given issuers’ robust activity in the first half to try to fuel new growth amidst a leveling-off in receivables. Already, 10 new credit card programs launched in the second quarter of 2019 (Figure 1), compared to the 16 launched in 2018, based on our analysis.

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Cards Analysis Retail Apple 150

PYMNTS

NOVEMBER 30, 2020

We surveyed a census-balanced panel of 2,147 U.S. Our survey findings indicate that 47.6 More consumers used debit cards and PayPal to shop on Black Friday this year. Debit cards surpassed credit cards as the most common method in-store shoppers used to pay for their Black Friday purchases, in fact, with 48.6

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Data Online Cards Google 321

PYMNTS

JANUARY 23, 2019

This marks a change for Target — a retailer that had, up to this point, enabled mobile pay only for its own mobile wallet app and the Target-branded REDcard linked to it. That is consistent with what we have seen around the world when it comes to contactless card adoption,” Sanford said. stores over the next several weeks.

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Cards Mobile Study Retail 171

PYMNTS

SEPTEMBER 30, 2020

Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. Around The Buy Now, Pay Later World.

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Payments Millennials Retail Trends 279

PYMNTS

JUNE 19, 2019

The connected vehicle ecosystem is taking shape, and that brings new opportunities to retail. But challenges remain, not the least of which include securing the emerging ecosystem for those connected cards and trucks. Some of the latest developments from the retail side of the ecosystem come from the world of QSRs.

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Retail Security Google Survey 163

PYMNTS

JANUARY 15, 2021

The holiday shopping season is the most wonderful time of the year for the retail industry. Brick-and-mortar merchants and online retailers alike often rely on end-of-year sales to generate up to 40 percent of their annual revenues and start the new year on a positive note. A notable $730 billion in U.S. A notable $730 billion in U.S.

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Retail Online Fraud Cards 159

PYMNTS

OCTOBER 1, 2020

A Mastercard survey revealed 76 percent of small businesses in North America said the pandemic prompted them to become more digital. Fortunately, Cadore quickly pivoted her business to focus on online sales and partnerships with online retailers. She introduced curbside pickup in June as customer behavior shifted.

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Tools Cards Guidelines Online 262

PYMNTS

DECEMBER 4, 2020

Morgan’s card-present and card-not-present processing scale can provide uniquely valuable insight into consumer spending during the peak holiday shopping season,” Smith said. . Black Friday sales stretched across the entire month of November as retailers launched special deals as early as Nov. As the No. trillion, J.P.

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Online Data Survey Cards 288

PYMNTS

NOVEMBER 17, 2020

retail sales rose 0.3 Despite the pandemic’s negative effect on the economy, 2020 retail sales in October were 5.7 Despite the pandemic’s negative effect on the economy, 2020 retail sales in October were 5.7 A Bloomberg survey forecasted a 0.5 September retail numbers were up 1.6 percent in October to $553.3

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Retail America Survey Cards 134

PYMNTS

JULY 20, 2020

The increasingly likely scenario that many students in the United States, Europe and the United Kingdom will be resuming school at their kitchen tables has retailers that usually cash in every late summer biting their financial nails. Deloitte predicted roughly flat year-over-year U.S. back-to-school spending of $28.1

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Retail United States Survey Analytics 130

PYMNTS

MAY 25, 2020

While it’s clear that the digital shift will stick in the retail ecosystem, other elements of the landscape are harder to predict. The survey found that 30 percent of all SMBs have either failed or don’t know how they can recover. The overwhelming majority of retailers lack these elements, and it will be a tough ditch to climb out of.

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Retail Strategy Training Customer Experience 161

PYMNTS

JANUARY 24, 2019

News also has come in the past few weeks that, as evidenced by bank earnings, credit card debt has been on the rise, as have write-offs and provisions for loan losses. As reported via CNBC , the data translates into 86 million Americans (that would be the one in three referenced above) that could max out their cards. The average U.S.

Cards 157

Cards United States Data Survey 157

PYMNTS

DECEMBER 17, 2020

Although the digital shift brought on by the pandemic has rapidly reshaped the entire retail industry, its impact on the grocery segment in particular has been especially pronounced. The consumer survey in the report shows that 79.6 percent fewer consumers use contactless credit cards than would like to, for example, and 15.1

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PYMNTS

OCTOBER 20, 2020

jumped from 38 percent usage among consumers surveyed before the pandemic to 55 percent. Since the start of the COVID-19 pandemic, retailers, business leaders and consumers have all been trying to wrap their heads around the shifts in retail and payments. The following is an excerpt from What Did You Change?

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Survey Mobile Retail User Experience 218

PYMNTS

FEBRUARY 14, 2020

But there’s an entirely different retail universe where human “help” feels like an imposition. Shopping at one’s own pace, unaccosted by sales associates, is a core allure of unattended retail (UR). Highlights of the new survey reveal a budding consumer love affair with aspects of UR. UR Still Far from Mainstream.

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Retail US Report Cards 143

PYMNTS

OCTOBER 20, 2020

This shift in buying behavior is likely here to stay, too, leading more customers to use card-based payments to complete their purchases when shopping online. This is the focus of Understanding Frictions In Credit Card Transactions: How Transaction Disputes And Declines Impact Merchants’ Reputations, a PYMNTS and PAAY collaboration.

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Survey Data Cards United States 214