PYMNTS

APRIL 16, 2019

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. There’s no sales associate to offer a loyalty card at a traditional self- serve solution, after all. Unattended Loyalty . It allows for a higher [rate] of consumers joining.”.

Retail 162

Retail social media Mobile User Experience 162

PYMNTS

JULY 3, 2019

million from investors including Partech, Axeleo Capital, Lafayette Plug and Play and others to further develop its loyalty program integrated into credit or debit cards. Founded in 2018, Joko’s loyalty program already works with dozens of major retailers including McDonald’s, Uber, Starbucks, Zara and more.

Cards 135

Cards Fintech Retail User Experience 135

PYMNTS

AUGUST 13, 2020

PAAY has rolled out a partner platform to let merchants and payment providers implement and track EMV 3DS, a standard that aims to help prevent unauthorized card-not-present (CNP) transactions, throughout different merchant accounts. In that instance, merchants have to contend with cart abandonment. seconds on average through EMV 3DS.

Technology 248

Technology User Experience Fraud Comparison 248

PYMNTS

JULY 17, 2019

While regulatory and governmental bodies are still debating PSD2’s full reach, the latest PSD2 Tracker looks at how retailers are approaching SCA as they face potential losses under the rule. Additionally, a majority thought there were already too many security checks regarding card payments. To some degree.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

APRIL 10, 2020

Fruit Street – a virtual one-stop-shop specializing in digital diabetes diagnosis and treatment – has partnered with vegetarian meal kit purveyor Purple Carrot to add a retail angle to its health advisory service. We support billing, scheduling, credit card processing, unlimited training and customer support.”.

Retail 242

Retail Guidelines User Experience Branding 242

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

JANUARY 17, 2019

17), for instance, Square announced the Square Card , a business debit Mastercard aimed at helping businesses manage cash flow. The motivations behind that new card help illustrate why other companies see Square as a threat. The new debit card can be used anywhere Mastercard debit cards are accepted. On Thursday (Jan.

Cards 175

Cards Data User Experience Trends 175

PYMNTS

DECEMBER 19, 2018

19) that it is supplying Intesa Sanpaolo, the Italian bank, with what it said is the first Mastercard biometric contactless payment card. In a press release , Gemalto said it will test an EMV contactless biometric card for Europe via a pilot program backed by Intesa Sanpaolo and Mastercard.

Cards 148

Cards Payments User Experience Security 148

PYMNTS

OCTOBER 20, 2017

Citibank has announced news that customers can now utilize the popular Citi Quick Lock feature on their debit cards, enabling them to quickly temporarily freeze their card in order to protect their bank accounts. Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced.

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. Mastercard will work with Adyen, Digital River, Stripe, Square, Worldpay and its own eponymous gateway services to bring tokens to retailers.

Cards 150

Cards Security Online Branding 150

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Tools 175

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. Power took one key friction point of the small business (SMB) credit card market to task. “Basics like credit card terms, and benefits and services, are the lowest-scoring factors in our study.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. credit cards, 1.3 debit cards and 1.3 store affinity cards. credit cards, 1.3 debit cards and 1.3 store affinity cards. Rewards can help lure customers to a brand and keep them there.

Retail 137

Retail UX Cards Branding 137

Bank Innovation

NOVEMBER 15, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

Tools 170

Tools User Experience Cards Fintech 170

PYMNTS

OCTOBER 20, 2020

Since the start of the COVID-19 pandemic, retailers, business leaders and consumers have all been trying to wrap their heads around the shifts in retail and payments. From cash to rewards and gift cards, mobile wallets must transition to unlocked, truly usable resources across technology, retailers and buying experiences.

Survey 218

Survey Mobile Retail User Experience 218

Payments Source

OCTOBER 19, 2017

The heat will now be on card networks to reassure consumers of card security through other methods, during the ongoing barrage of data breaches that could undermine consumers’ confidence in cards.

User Experience 62

User Experience Security Cards Data 62

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. Oh, how the times have changed.

Retail 100

Retail Software Payments User Experience 100

PYMNTS

OCTOBER 18, 2016

17) that it is working with Kiwibank, New Zealand’s largest prepaid issuer, to expand the capabilities of the bank’s prepaid gift and travel card programs and to roll out a robust set of features to build a best-in-class payment experience.

Cards 100

Cards User Experience Meeting Payments 100

PYMNTS

NOVEMBER 8, 2019

Goldman Extends $10B In Apple Card Credit In First Month. According to regulatory filings made public this week, Apple Card? customers had $736 million in loan balances at the end of September, though it’s not clear how that compares with other credit cards, as Bloomberg said banks do not break out performance by individual cards.

Apple 100

Apple Cards Fraud User Experience 100

PYMNTS

MAY 8, 2020

With most of Apple ’s retail stores remaining closed due to the coronavirus pandemic, the tech giant is introducing a new hub to streamline the shop-from-home experience. The new portal offers an enhanced user experience (UX) that enables people to chat with tech specialists and learn more about contactless delivery options.

UX 160

UX Apple User Experience Video 160

Perficient

JANUARY 16, 2023

I remember when my mother stopped shopping at one department store because they wouldn’t give her a charge card in her own name, but another store would on their private-label charge card. While that sounds new and exciting, remember that history doesn’t repeat itself, but it rhymes.

blockchain 275

blockchain Customer Experience Software Strategy 275

PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. But not brand.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

SEPTEMBER 29, 2020

What has shifted most during the pandemic are consumers’ views on the data privacy and online security standards attached to these digital transactions, Oren Paran , managing director for Israeli retail startup firm Retail Innovation Club , explained in an interview with PYMNTS.

Payments 172

Payments Online Regulation Retail 172

PYMNTS

JULY 30, 2020

“ACH payments have become increasingly popular for many consumers; a trend accelerated this year during the COVID-related shift toward ecommerce and away from brick-and-mortar retail experiences,” said Lowell Putnam, Plaid’s head of partnerships, in a statement. businesses paying millions of 1099 or contract workers, Galileo said.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

PYMNTS

OCTOBER 5, 2020

This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In NCR says its new, next-generation ATM also offers contactless card support, an increasingly important service amid ongoing concerns over the COVID-19 pandemic.

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

NOVEMBER 19, 2020

consumers now make purchases within retailer apps — a significant jump from the 21 percent who did so pre-pandemic. And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies. That functionality could then enable users to search for and buy items across the Google ecosystem.

Google 254

Google Mobile Apple Survey 254

Payments Source

DECEMBER 27, 2019

By adding strong authentication to the “tap,” consumers can benefit from greater security without harming the user experience of contactless. Or slowing throughput time for merchants, says Fingerprints’ Lina Aondolf-Orup.

User Experience 63

User Experience Cards Security Regulation 63

PYMNTS

JUNE 4, 2019

Visa and Natixis Payments have launched Xpollens, a complete white label “Payments in a Box” service for retailers, corporations and Fintechs. Xpollens helps organizations integrate the whole range of payment services, from cards to instant payments, according to a press release. However, offering new payments services is complex.

Payments 115

Payments User Experience Cards Fintech 115

PYMNTS

JULY 28, 2020

By gaining access to Azure’s emerging technologies, Microsoft said its FinTech partners will be able to “create new user experiences to advance how consumers, businesses and governments exchange value.”. So Mastercard is focused on identifying and pursuing those segments where there are opportunities beyond the card.”

Payments 168

Payments Innovation User Experience Cards 168

PYMNTS

MARCH 24, 2020

This is true even for routine transactions, such as transferring money to friends and relatives or making retail payments. So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? percent, 25.5 percent and 28.9

UX 150

UX User Experience Survey Meeting 150

PYMNTS

JUNE 17, 2019

has been instrumental through the Competition and Markets authority (CMA) in creating an enabling environment through setting a common standard for nine retail banks. And using this payment method could help save merchants money, given the high cost of card payments. API Aggregation.

User Experience 196

User Experience Examples Innovation Cards 196

PYMNTS

APRIL 23, 2018

Brick-and-mortar retail has spent the last decade building bridges to the digital world so a new generation of digital consumers can move fluidly between them. What’s been largely left behind, however, is a payments experience that moves just as seamlessly between those worlds. Sang Ahn, VP and general manager of Samsung Pay U.S.

Samsung 167

Samsung Payments Retail Cards 167

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Without proper payment processes in place, it’s likely that the entire retail ecosystem would either grind to a halt or favor one side over another. Is true streamlining possible?

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

JUNE 17, 2016

Larger multibillion dollar retailers do no better at eliminating the friction associated with transacting online than their smaller million to ten million dollar merchant counterparts. Large retailers leave their customers abandoned at the virtual checkout aisle at the same rate that the smaller guys do. Size doesn’t matter.

Retail 100

Retail Online System Strategy 100

PYMNTS

FEBRUARY 26, 2020

Lumin Digital will be the credit union’s digital solution for retail and business banking, as well as bill pay solutions. VSECU projects it will have 25,000 active users when it introduces the platform in July. . Lumin Digital’s cloud-based banking platform offers members an integrated user experience that is on par with bigger banks.

Vermont 142

Vermont Digital Banking Tennessee User Experience 142

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

DECEMBER 10, 2019

PSCU’s Lumin Digital has converted over 10,000 Mutual Security Credit Union digital users to a cloud-based platform, Lumin Digital said in a press release on Tuesday (Dec. Expected to go live in the spring of 2020, UICCU will have more than 21,000 active users on the platform.

Security 130

Security Illinois User Experience Digital Banking 130