Jack Henry

JANUARY 28, 2015

In part one of this blog post we discussed what UI/UX is and why it’s important. In part two we will highlight some specific UI/UX influences and some best practices to consider when evaluating your digital channels. Let’s start with a UI/UX influence that you may have noticed more and more lately.

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PYMNTS

OCTOBER 21, 2016

While HSN looked to grow its mobile shopper base, both Chase and Best Buy sought to do the same after reaching an agreement to allow the credit card company to offer its digital wallet, Chase Pay, via the retailer’s mobile app.

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PYMNTS

OCTOBER 24, 2016

Some of the factors that play a role in the abandonment include having a poorly designed website, failing to keep customers engaged, having security concerns and the “cumbersome” process of entering card numbers and billing and shipping addresses on mobile devices, he added. Importance of nailing UX.

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PYMNTS

MARCH 24, 2020

So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? Consumers who are dissatisfied with card controls, sending money to friends and relatives and paying bills are all more likely to cite this as their reason, with 24.1 percent, 25.5

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PYMNTS

JULY 23, 2020

Narayan said it helps to start by picking the right jumping-off point — card relationships. Perfecting The Card Relationship. Debit and credit cards are critical, Narayan said, because they are today’s key tools of the digital commerce ecosystem. The depth of these experiences available in card management is so robust.”.

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PYMNTS

OCTOBER 23, 2017

Linden said it’s worth it to “belly up” with card brands and security companies that are more well-known and sophisticated, even though their products are also more expensive. After all, there’s a reason the value is higher.

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Bank Innovation

SEPTEMBER 28, 2018

The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […]. Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year.

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BankBazaar

DECEMBER 2, 2024

With sleek UI/UX changes , smarter features, and a focus on your needs, it’s more than just an update— it’s a promise to make every interaction effortless and more engaging , transforming the way you manage your finances. The all-new version of the B ankBazaar mobile a pp for Android and iOS is here !

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PYMNTS

SEPTEMBER 18, 2020

That’s especially true when looking at Chime’s model, which, though underpinned by some significant tailwinds wrought by the pandemic, rests on debit and prepaid cards, and on user interfaces … and, for would-be investors anticipating an IPO, an implied bet that challenger banks will dislodge incumbents. billion, as CNBC reported.

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PYMNTS

JANUARY 14, 2020

Cohen pointed to regulations like PCI-DSS, developed by the Payment Card Industry Security Standards Council for merchants that accept in-person and digital payments to safeguard the data of their customers and payment cards, as well as GDPR (General Data Protection Regulation) in Europe. Greater Security Without Compromising UX.

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Perficient

SEPTEMBER 29, 2022

Uber users input their payment information upon account creation, eliminating the need to dig through a messy purse or fumble through a wallet to find cash or a credit card to pay for a ride. By “cashing out,” earnings are transferred to drivers’ linked debit cards – all of this occurs without users having to leave the Uber app. .

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BankInovation

NOVEMBER 16, 2022

Financial software company Savana is partnering with management consultancy Capco to help banks with improving user experience (UX). The partnership allows banks to digitize their cores and implement APIs for process automation and faster product launches, according to a Savana release. “We

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PYMNTS

MAY 8, 2020

The Front-End Strategy: UX. One of them is its recently-announced bunq+1 tool , which allows users to add sub-accounts to card products. But the solution is also applicable in the B2B space, enabling managers to issue payment cards to employees and control workforce spending.

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The Paypers

AUGUST 16, 2021

US-based technical body EMVCo has published EMV 3-D Secure UI/UX Design Guidelines to help card issuers, banks, merchants and solution providers optimise the EMV 3DS payment authentication experience for ecommerce consumers.

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CB Insights

AUGUST 2, 2018

One of the biggest trends in fintech today is the rise of digital banking products like mobile checking accounts and new debit cards. From Square to Paypal, a host of fintechs are creating products that let consumers spend money directly out of digital accounts using a physical card. turning Digital p2p payments into debit cards.

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PYMNTS

JANUARY 3, 2017

credit cards, 1.3 debit cards and 1.3 store affinity cards. And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods.

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The Paypers

NOVEMBER 20, 2020

NMI , a payments enablement technology company, has announced the certification of the Verifone UX line of unattended card payment solutions with Chase Paymentech.

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PYMNTS

NOVEMBER 18, 2020

For instance, she noted that while Mastercard Send is a great platform for a push to a card, it’s even better when combined with Ingo’s various connections to all kinds of payment types. But it’s an issue that Haymond said Mastercard and Ingo could largely take off companies’ plates.

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Perficient

APRIL 4, 2022

While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing. Recently, Digital Insurance issued the findings from Keynova Group on the 2022 Mobile Insurance Scorecard.

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PYMNTS

SEPTEMBER 18, 2020

That’s especially true when looking at Chime’s model, which, though underpinned by some significant tailwinds wrought by the pandemic, rests on debit and prepaid cards, and on user interfaces … and, for would-be investors anticipating an IPO, an implied bet that challenger banks will dislodge incumbents. billion, as CNBC reported.

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PYMNTS

NOVEMBER 2, 2017

That will be built on a hybrid foundation, he said, starting with the traditional infrastructure that’s already in place today — i.e., the credit card transaction rails that are scalable, global and compliant. The apps and devices they use today have groomed them to expect nothing but the most seamless UX.

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PYMNTS

NOVEMBER 25, 2019

Google’s expertise is in UX design,” he noted. “By Consider, he said, how the Apple Card came into the market. While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance.

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PYMNTS

DECEMBER 22, 2016

Ultimately, users want open ecosystems and global acceptance — and that’s where alternative payment mechanisms, such as globally accepted prepaid cards, are making their impact. But that promise of a seamless UX must implicitly extend to the payment processes that facilitate these transactions.

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BankNXT

NOVEMBER 17, 2017

Why you should pay more attention to card designs. A story about the humble bank card, and how they're still important, by Benedict Shegog of 11:FS. How to design a modern bank card on BankNXT.

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PYMNTS

JULY 24, 2019

Conventional wisdom seems to hold that challenger banks will eat traditional financial institutions’ collective lunch in the race for deposits, for checking, even for credit cards. As Cohen told Webster, financial institutions are where consumers deposit their paychecks, where they link debit cards. There are nuances to consider.

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Celent Banking

OCTOBER 10, 2016

There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

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PYMNTS

MARCH 21, 2018

Granted, the UX has gotten a bit nicer, and some streamlining efforts have been baked in, but at its base, Hashemi noted that it’s the same bad experience: The customer has to enter their shipping data, billing data and card information “over and over again, and multiple properties.”.

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PYMNTS

AUGUST 5, 2019

Another in-demand feature was secure virtual card offerings, with 49.8 percent of respondents saying they would be interested in downloading a merchant’s app if they could use it to store their card information digitally. An astounding 85.1

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Celent Banking

MAY 5, 2017

Systems had to be rebuilt, and customers had issues with using debit cards, not being US citizens , and just recently, losing their accounts (Simple said it wasn’t able to transfer everyone before its relationship with The Bancorp Bank ended). Monzo (formerly Mondo) out of the UK had multiple issues inside of a week.

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PYMNTS

APRIL 3, 2019

UX, Payments and App Innovation. We built a payment card, where you can just scan the card and [the app] will automatically populate [the card’s information] … you just put [the] security details in and make your payment,” Sharif said.

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Celent Banking

JUNE 5, 2015

Another case arises when consumers have high interest rate credit card debt. Anchoring on credit card disclosures is very powerful. Initial experiences with the new credit card disclosures shows that borrowers are anchoring on the minimum payment figure, and on occasion paying less each month than they otherwise would.

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PYMNTS

OCTOBER 13, 2016

NanoPay is finding that for mobile payments to take off, even among early adopters, using a phone to pay must be much more rewarding and convenient than tapping a card. “You want to get into as many use cases as possible,” said Greg Weed, director of card performance research at Phoenix Marketing International.

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PYMNTS

JUNE 13, 2019

The consumer business, he noted, is driven by web user experience (UX) or mobile apps. Manual review, he noted, will still be in the cards. In terms of differences, Eleveld said, technology and end-market focus have fostered clean lines between the units. Data sourcing and networks are also different across operations.

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PYMNTS

FEBRUARY 19, 2018

In the age of voice-activated UX [user experience] in general,” Gurukula told Karen Webster in a recent conversation, “users expect that a transition to a conversational mode of interacting should mean that ‘technology’ just fills in a lot of the usual information gaps without having to ask the consumer.”.

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BankNXT

NOVEMBER 23, 2016

How SACU launched mobile card controls using Facebook Messenger on BankNXT. Mike Lawson talks to Adele Glenn from SACU about using Facebook Messenger to create an omni-channel experience for its customers.

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American Banker

OCTOBER 28, 2016

SourceMedia, the publisher of American Banker, has unveiled a major content and user experience upgrade to PaymentsSource, its flagship resource for the payments industry.

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Gonzobanker

MAY 17, 2022

While it’s been a tradition since the punch card days for bank executives to complain about their technology vendors, today these challenges run so deep they are threatening these institutions’ ability to survive competitively. team focused on UX, data, integration, and risk. Mandate #3: Build a next-gen I.T.

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